SERVPRO of Dane County West Employee Photos

Sarah Laufenberg

Office Manager 

Sarah Laufenberg is the office manager at SERVPRO of Dane County West.  Sarah’s experience in insurance and customer service allows her to handle our customer's concerns and questions with great care and efficiency.  Sarah is IICRC certified in water restoration enabling her to ask the right questions to ensure our customers get the proper response from our production crews.  Along with dealing with our customers, Sarah works with management and production to ensure that your loss is dealt with in a timely and efficient manner. 

Office Phone: #608-497-3331

Office Email: office@SERVPROdanecountywest.com 

Steven Tracy

Reconstruction Department - Project Manager 

Steven Tracy is our Project Manager responsible for rebuilds and repairs. Steven has 20 years of construction experience, enabling him to ensure the repairs to your property are done properly and as timely as possible. Steven works with our customers, adjusters, and agents to ensure everyone has the information they need to feel assured the project is running smoothly.

In addition to his decades of experience, Steven is IICRC (ASD) Applied Structural Drying certified.

Carlos

Crew Chief

Carlos is Crew Chief here at SERVPRO of Dane County West. Carlos is committed to helping people with their fire and water losses. 

All SERVPRO of Dane County West Team members are enrolled in web-based training modules for continued education. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Fermin

Production Department 

Fermin is a Production Technician here at SERVPRO of Dane County West. Fermin is committed to helping people with their fire and water losses. 

All SERVPRO of Dane County West Team members are enrolled in web-based training modules for continued education. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Noe

Production Department 

Noe is a Production Technician here at SERVPRO of Dane County West. Noe is committed to helping people with their fire and water losses. 

All SERVPRO of Dane County West Team members are enrolled in web-based training modules for continued education. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Gerardo

Production Department 

Gerardo is a Production Technician here at SERVPRO of Dane County West. Gerardo is committed to helping people with their fire and water losses. 

All SERVPRO of Dane County West Team members are enrolled in web-based training modules for continued education. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Darinel

Production Department 

Darinel is a Production Technician here at SERVPRO of Dane County West. Darinel is committed to helping people with their fire and water losses. 

All SERVPRO of Dane County West Team members are enrolled in web-based training modules for continued education. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Jacob

Crew Chief 

Jacob is a Crew Chief here at SERVPRO of Dane County West. Jacob is committed to helping people with their fire and water losses. 

All SERVPRO of Dane County West Team members are enrolled in web-based training modules for continued education. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.