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Fire & Water - Cleanup & Restoration

Archived Blog Posts

6 Hazards of a Faulty Dishwasher Water Line in Madison, WI

6/27/2023 (Permalink)

a dishwasher with water flowing out Should you experience Water damage, fire damage, or mold damage call SERVPRO of Dane County West #(608) 497-3331.

A faulty dishwasher water line can pose several hazards and potential problems. Here are some of the hazards associated with a faulty dishwasher water line:

  1. Water leaks: A faulty water line can lead to water leaks, which can cause immediate damage to your kitchen floor, cabinets, and nearby appliances. Prolonged exposure to water can also lead to mold and mildew growth, which can be hazardous to your health.

  2. Structural damage: If water leaks persist unnoticed or unaddressed, they can cause structural damage to your home. Water can seep into walls, floors, and ceilings, weakening the structural integrity and potentially leading to costly repairs.

  3. Electrical hazards: If the water leaks near electrical outlets or appliances, it can create an electrical hazard. Water is a good conductor of electricity, and contact between water and electricity can cause short circuits, power outages, or even electric shocks, posing a serious risk to individuals in the vicinity.

  4. Fire risk: In some cases, water leaks can come into contact with electrical wires or components in the dishwasher, increasing the risk of a fire hazard. This can occur if the water reaches electrical connections, control panels, or heating elements, potentially causing a short circuit or overheating.

  5. Damage to dishwasher components: A faulty water line can affect the proper functioning of your dishwasher. If water pressure is too low or too high, it can damage the dishwasher's internal components, such as valves, pumps, or seals. This can lead to reduced cleaning efficiency, malfunctioning of the dishwasher, and the need for costly repairs or replacement.

  6. Water contamination: In certain situations, a faulty dishwasher water line can lead to water contamination. If the line is damaged or there is a backflow of dirty water, contaminants may enter the dishwasher and contaminate your dishes, utensils, and glassware, potentially causing health issues if consumed.

To mitigate these hazards, it's important to regularly inspect your dishwasher water line for any signs of damage, such as leaks, cracks, or loose connections. If you notice any issues, it's recommended to have them repaired or replaced by a qualified professional as soon as possible. Additionally, it's a good practice to install a water leak detection system or an automatic shut-off valve that can help prevent significant water damage in case of a leak.

Should you experience Water damage, fire damage, or mold damage call SERVPRO of Dane County West #(608) 497-3331. We are an IICRC Certified Firm, available 24/7 for emergency services with 5-star Google ratings.

7 Reasons for Sump Pump Failure in Madison, WI

6/11/2023 (Permalink)

a SERVPRO logo with "Faster to any size disaster" slogan Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331. We are available 24/7.

At SERVPRO of Dane County West, a significant percentage of water damage in basements is caused by sump pump failures.

7 Common Reasons for Sump Pump Failure:

  1. Power Failure - The most common cause of sump pump failure is an electrical power outage. To prevent this, have a backup generator that can be manually activated. Without a backup power source, such as a batter backup or a generator, the pump won’t be able to remove water from the sump pit during a power outage.
  2. Overwhelmed Pump Capacity – During heavy rainfall or excessive water intrusion, the sump pump may not be able to handle the volume of water entering the sump pit. This can overwhelm the pump and cause it to fail.
  3. Improper Installation – If the sump pump is not installed correctly, it can lead to various problems. This could include incorrect sizing, improper placement with the sump pit, or inadequate sealing, which can result in water leakage or insufficient pumping capacity.
  4. Switch Problems - The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.
  5. Lack of Maintenance - Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

  • If there is a backup pump, unplug the primary pump and run the backup pump to make sure it works properly
  • When testing your sump pump, go outside to make sure it is discharging water
  • Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft, or the check valve is installed backward.
  • Check the operation of the float to make sure it is not restricted
  • Clean out the air hole in the discharge line
  • Listen for any unusual noises when the motor is running
  • Replace the battery on the backup sump pump every 2 or 3 years
  1. Frozen or Clogged Discharge Lines - If water cannot exit your home through the discharge line, your system will not work. Keeping the discharge pipe protected from freezing and free of sticks, dirt, rocks, and other debris is important. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.
  2. Product Defect - Though rare, product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to ensure it operates properly.

You can avoid many of these issues and give a longer lifespan to the equipment by performing regular maintenance.

Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331. We are an IICRC Certified Firm available 24/7 to the Dane County, Madison, WI area.

6 Reasons Why You Need SERVPRO for Sewer Backup Cleanup in Dane County

6/6/2023 (Permalink)

SERVPRO certified clean logo Should you experience a sewer back-up call SERVPRO of Dane County West #608-497-3331. We are an IICRC Certified Firm available 24/7.

Using a professional restoration company like SERVPRO of Dane County West for sewer backup cleanup is essential for the following reasons:

  1. Health and Safety: Sewer backups can contain hazardous pathogens, bacteria, viruses, and other contaminants that pose significant health risks. SERVPRO® has the necessary knowledge, experience, and equipment to safely handle sewage cleanup while minimizing exposure to harmful substances. SERVPRO’s expertise in personal protective equipment (PPE) usage and proper sanitation procedures ensure the health and safety of both the occupants and the restoration team.
  2. Thorough Cleanup and Disinfection: SERVPRO has access to specialized cleaning agents, disinfectants, and equipment that effectively removes sewage and contaminants from the affected area. SERVPRO follows industry IICRC best practices to thoroughly clean and sanitize the premises, eliminating health hazards and reducing the risk of future problems like mold growth or lingering odors.
  3. Proper Extraction and Drying: Sewage backups often result in standing water and excessive moisture, which can lead to further damage and mold growth if not addressed promptly and adequately. SERVPRO utilizes advanced equipment for efficient water extraction and implement proper drying techniques to restore normal moisture levels. This helps prevent structural damage, mold infestation, and the associated health risks.
  4. Expertise in Handling Structural Damage: Sewer backups can cause structural damage to walls, flooring, and other building components. SERVPRO is an IICRC Firm with the skills and experience to assess and address such damage. They can carry out necessary repairs, ensuring the structural integrity of the property is restored while also preventing potential long-term issues.
  5. Insurance and Documentation: Dealing with sewer backups often involve insurance claims and documentation. SERVPRO can provide detailed documentation of the cleanup process, including photographs, itemized lists of damaged materials, and reports. This documentation helps facilitate insurance claims and ensures a smoother process for the property owner.
  6. Time and Cost Efficiency: Hiring a professional restoration company like SERVPRO of Dane County West for sewer backup cleanup can save time and money in the long run. Their expertise and efficient processes enable them to complete the cleanup and restoration process more quickly than attempting to handle it independently. Additionally, their thorough approach helps prevent potential long-term issues that may require costly repairs down the line.

Should you experience a sewer back-up call SERVPRO of Dane County West #608-497-3331. We are an IICRC Certified Firm available 24/7 to the Dane County, WI area.

6 Risks Associated with DIY Sewage and Water Damage Restoration

5/23/2023 (Permalink)

SERVPRO water extraction of a flooded floor with title "Handling Water Damage" Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving Dane County, Madison, WI 24/7, IICRC Certified Firm

Dealing with sewage and water damage in your Madison, WI area home or property can be a stressful and overwhelming experience. While it may be tempting to tackle the cleanup process yourself, it's important to understand the potential hazards involved. Sewage and water damage restoration require specialized knowledge, equipment, and training to ensure the safety of both you and your property. In this blog post, we will explore the risks associated with cleaning sewage and water damage without professional assistance.

  1. Contamination and Health Risks: Sewage water contains harmful bacteria, viruses, and other pathogens that can pose serious health risks. Exposure to contaminated water can lead to diseases such as gastroenteritis, hepatitis, and respiratory infections. Without proper protective gear and disinfection techniques, you risk coming into direct contact with hazardous substances, potentially compromising your health and well-being.
  2. Structural Damage Assessment: Water damage can weaken the structural integrity of your property. It's crucial to assess the extent of the damage accurately and identify any hidden structural issues. SERVPRO of Dane County West professionals are trained in water damage restoration have the expertise to identify structural damage, detect potential hazards, and develop appropriate restoration plans. Without this knowledge, you may overlook critical damage, leading to further deterioration and costly repairs down the line.
  3. Mold Growth and Air Quality: Water damage, if not addressed promptly and correctly, can create an ideal environment for mold growth. Mold can spread quickly and release spores into the air, leading to respiratory issues and allergies. SERVPRO of Dane County West has the necessary equipment to detect and mitigate mold growth effectively. They can also ensure proper drying and dehumidification, minimizing the risk of mold infestation and maintaining good indoor air quality.
  4. Electrical Hazards: Water and electricity do not mix well, and attempting to clean up water damage without professional guidance can put you at risk of electrical hazards. If water has come into contact with electrical outlets, appliances, or wiring, it can lead to electrical shocks and fires. Professionals understand the necessary safety protocols and can ensure that all electrical systems are safely managed during the restoration process.
  5. Proper Equipment and Techniques: Restoring water damage involves using specialized equipment and techniques that are not readily available to the average homeowner. SERVPRO of Dane County West has industrial-grade pumps, dehumidifiers, moisture meters, and other tools necessary for effective water extraction, drying, and restoration. Their expertise in using this equipment ensures a thorough and efficient restoration process.
  6. Insurance Coverage: SERVPRO of Dane County West will document the damage accurately, provide detailed reports, and work directly with your insurance provider. Their experience in navigating the claims process can help ensure that you receive fair compensation for the damage sustained.

When faced with sewage or water damage, it is vital to prioritize safety and enlist the help of a professional restoration company like SERVPRO of Dane County West. Attempting to clean up sewage and water damage without the necessary expertise and equipment can lead to health risks, structural damage, mold growth, electrical hazards, and inadequate restoration. By relying on SERVPRO of Dane County West professionals, you can rest assured that the cleanup and restoration process will be conducted safely, effectively, and with minimal risk to your health and property.

9 Grilling Safety Tips

5/23/2023 (Permalink)

a grill with flames and a title "Grill Safely" Have Questions About Fire, Smoke, Soot, or Water Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

It's barbecue season! Before you fire up the grill and enjoy some tasty treats, let's talk about grilling safety. Here are some essential tips to ensure a sizzling and safe grilling experience:

  1. Location Matters: Set up your grill in an open, well-ventilated area, away from structures, trees, and combustible materials. Keep a safe distance to prevent fire hazards.
  2. Proper Maintenance: Regularly clean your grill to prevent grease buildup, which can lead to flare-ups and potential fires. Check gas connections for leaks and ensure all parts are in good working condition.
  3. Stay Attentive: Never leave your grill unattended while it's in use. A moment's distraction can lead to accidents. Keep an eye on the flames and stay focused on the task at hand.
  4. Keep a Safe Zone: Create a safe zone around the grill, free from children, pets, and foot traffic. Establish boundaries to prevent accidental contact and burns.
  5. Safe Ignition: Follow the manufacturer's instructions for lighting your grill. Avoid using excessive lighter fluid, and never add it to an already lit fire. Opt for long-handled lighters or ignition systems for added safety.
  6. Tools and Utensils: Use long-handled grilling tools to keep a safe distance from the heat. Avoid using flammable materials or loose clothing that could catch fire.
  7. Fire Extinguisher Ready: Have a fire extinguisher nearby and know how to use it. Water may not be effective for grease fires, so a fire extinguisher specifically designed for cooking fires is recommended.
  8. Proper Extinguishing: When you're done grilling, make sure to properly extinguish the flames. For charcoal grills, close the vents and let the coals cool completely before disposing of them in a metal container. For gas grills, turn off the burners and close the gas valve.
  9. Grill Cleaning Safety: Wait for the grill to cool down before cleaning it. Use appropriate cleaning tools and wear protective gloves to avoid burns or injuries.

Remember, safety should always be the main ingredient in your grilling adventures. By following these tips, you can enjoy delicious grilled food while keeping your loved ones and property protected. Happy grilling! 

Plan for a Fire-Free Spring in Dane County, WI

4/28/2023 (Permalink)

fire damage aftermath Have Water Damage, Fire Damage, Smoke Damage or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Keep Madison, Wisconsin Fire-Free this Spring!

The Spring season brings warmer temperatures, beautiful colors, and an abundance of outdoor activities. Plan this season to help ensure it is safe and fire-free.

By following these steps, you can help prevent wildfires and ensure a fire-free spring.

  • Clear debris and flammable materials around your home: Remove dry leaves, twigs, and other debris from around your home and yard. Trim trees and shrubs that are near your home to reduce the risk of fire.
  • Check your smoke detectors: Ensure that your smoke detectors are in working condition and have fresh batteries. This is a crucial step to alert you in case of fire.
  • Don't burn debris: Burning yard waste is a common cause of wildfires. Avoid burning yard waste, especially on windy days, and instead dispose of it safely.
  • Be careful with outdoor fires: If you plan on having an outdoor fire, use a fire pit or designated area. Keep a water source nearby to put out the fire and don't leave it unattended.
  • Follow local fire safety regulations: Check with your local fire department for any restrictions or regulations on burning or outdoor fires.
  • Be cautious with cigarette butts: Don't toss cigarette butts out of your car window or on the ground. Ensure that they are fully extinguished before discarding them in a proper ashtray.
  • Prepare a fire safety plan: Create a fire safety plan for your home and discuss it with your family. This should include an escape route, meeting spot, and contact information for emergency services.

We specialize in fire and water damage restoration, the cornerstone of our business. We have extensive fire damage cleanup and restoration training to get your property back to pre-fire condition.

  • SERVPRO of Dane County West is an IICRC Certified Firm including technicians certified in the following:
    • Fire & Smoke Restoration
    • Odor Control
    • Water Damage Restoration
    • Applied Structural Drying
    • Biohazard
    • Mold remediation
  • In addition to IICRC Certifications, we have licensed General Contractors specializing in rebuilding water or fire-damaged homes back to their preloss condition. General Contractor License #1317784

Should you experience fire, water, smoke, or soot damage, we’re fire and water damage specialists in the Dane County, Madison, WI area.

SERVPRO Fire Damage Restoration Process

How Do I Remove Soot Residues from a Fire in My Dane County, WI Property?

4/17/2023 (Permalink)

fire damage aftermath #SootRemoval, #SootCleanup, #FireMitigation, #SmokeDamage, #SmokeCleanup, #FireDamageRestoration

A backdraft of emotions often sweeps over the property owner after a fire ravages your home or office. SERVPRO of Dane County West can bring Your Dane County, WI Property back to its preloss condition.

The first 48 hours after fire damage can differentiate between restoring versus replacing your property and personal belongings. As fire makes its way through a home, it consumes building materials and contents, leaving chemicals and compounds floating in the air and adhering to many surfaces.

Due to the unique behavior of smoke, fire damage restoration can be an intricate process. When smoke settles on a surface, it is soot. Not all soot is the same nor can it be cleaned the same way.

Types of Soot

Soot has three main types--dry, wet, and protein-based, the latter from cooking fires.

Dry Soot Mitigation

Dry soot is powdery and easily removable. It is typically caused by burning natural materials like wood or paper and responds well to cleaning by brushing, dry chemical sponging, vacuuming, and feather or cloth dusting.

Wet Soot Mitigation

Wet soot, on the other hand, is sticky and smears when wiped. It is typically caused by burning synthetic materials like plastics or rubber and is more difficult to clean. Wet soot can also be more damaging than dry soot, as it can penetrate deep into porous surfaces and cause discoloration or staining.

If your home or business suffers a fire, soot, or smoke damage, call (608) 497-3331 to make it “Like it never even happened.”

The post-fire mitigation process

Do You Have Flooding from Storm Damage in Madison, WI?

4/7/2023 (Permalink)

Two SERVPRO disaster recovery green trucks with sky blue background Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

SERVPRO® of Dane County West is Here To Help® (608) 497-3331!  

The SERVPRO Storm Response Team, with thousands of crews throughout the US, wants the public to know the first several days after the disaster are critical to preventing unnecessary secondary damages.

Consider the following steps you can take now to help minimise additional damage to your home, business, and possessions:

If the water is considered “clean” water – if it is not groundwater or sewage backup – follow these steps:

  • Once the authorities have said it is safe to enter your home or business, ensure your electricity is turned off before entering the flooded structure.
  • Remove and prop wet upholstery and pillow cushions for drying.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Remove any valuable paintings and art objects to a safe, dry place.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.

If the water has entered the structure through the flooding of a creek, stream, or river, or if it has filtered through insulation during its intrusion, it is considered to be contaminated, Category 3 black water, and could be hazardous to your health.

For this type of damage, avoid contact with contaminated items as much as possible. Take the greatest caution while entering your home, wear sturdy shoes and protective clothing when dealing with flooded areas, through away all foods – even canned goods – that have come into contact with floodwaters.

“The first 24 hours after a water damage or flood are just so crucial to keeping final costs of the damage down,” said Don Turner, SERVPRO Storm Response Team Manager. “A lot of flood situations require professional equipment and knowledge of the science of drying to mitigate, but we want homeowners to know the steps they can take to help minimise damage until the professionals arrive.”

Whether it be a flood, tornado, hurricane, or blizzard, SERVPRO® Disaster Recovery Team is Here To Help®. Available 24 hours a day and 365 days a year.

Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Is Water Damage Covered by Insurance in Dane County WI?

4/6/2023 (Permalink)

a collage of SERVPRO water damage situations with SERVPRO logo Have A Water Damage Emergency in the Dane County, Madison, WI area? Call SERVPRO of Dane County West today (608) 497-3331

Sudden and accidental water damage caused by an inside source, such as a busted pipe, is covered under most standard homeowner’s insurance policies. Busted water pipes, appliance malfunctions, sink or tub overflows, toilet overflows and sewage backup are common causes of water damage claims.

As a preferred vendor for most insurance carriers, SERVPRO of Dane County West works with your insurance for a stress-free claims process by managing the insurance paperwork and process. We understand that working through insurance claims can seem like an overwhelming task after a family or business has experienced water or fire damage and we are Here to Help®.

SERVPRO® has gained a unique standing with the insurance industry by:

  • Adhering to the most extensive performance guidelines in the restoration industry.
  • Undergoing rigorous training programs that meets the stringent certification standards of the Institute of Inspection Cleaning and Restoration Certification (IICRC).
  • Providing end-to-end insurance claim assistance through the national Claims Information Center (CIC). Clients have online access to the claim process and can monitor their claims from start to completion.

If water or fire damage strikes your property, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened."®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have A Water Damage Emergency in Madison, WI? Call SERVPRO of Dane County West today (608) 497-3331

What our Customers say...Testimonials

10 Tips to prevent water & fire damage to my Dane County, WI property while on Spring Break.

3/13/2023 (Permalink)

family vacation #waterrestoration #watermitigation #floodedbasement #waterextraction #24houremergencyservice #restoration #FirePrevention #SootRemoval #SmokeDamage

Protecting your property from fire and water damage while you're away on spring break is important to avoid any potential disasters. Here are some tips to help protect your property:

  1. Test your sump pump. Install a backup sump battery if needed.
  2. Turn off the main water valve.
  3. Check gutters to make sure they are draining properly. Clean or amend as needed.
  4. Make sure exterior water faucets and sprinkler systems are turned off.
  5. Install a water sensor and/or leak detector, which can contact your phone when a water problem presents itself in your home.
  6. Unplug all electronics and appliances that won’t be in use while away.
  7. Avoid your home from looking vacant by putting lights on a timer and canceling mail delivery to deter your home from becoming an arson target.
  8. Trim back trees and overhanging branches from your roof and home’s exterior in case of a lightning storm.
  9. Ensure that all flammable liquids, including gasoline, paints, and cleaning agents, are stored in a cool, safe place.
  10. Don’t run appliances, such as your washer, dryer, or dishwasher, when not at home.

By taking these precautions, you can help protect your property from fire and water damage while you're away on spring break. It's always better to be safe than sorry, so make sure you take the time to properly safeguard your home before you leave.

Should you come home to fire or water damage call SERVPRO of Dane County West #(608) 497-3331

Video - The Fire Damage Process - SERVPRO of Dane County West

The SERVPRO Water Damage Restoration Process

How does SERVPRO of Dane County West decide which air purification and odor elimination device is best for your job in Dane County, WI.

2/22/2023 (Permalink)

Hydroxyl and Ozone #indoorairpurifiers #electrostaticairpurifiers #ozonegenerators #smokeodoreliminator

Air purification and odor elimination are critical parts of every restoration and remediation job. While some deodorizing products work by covering up or masking odors, hydroxyl machines, and ozone generators are two powerful tools that actually destroy unwanted odors to truly clean the air.

Hydroxyl machines and ozone generators are both used for air purification and odor elimination, but they work in different ways and have different pros and cons.

Hydroxyl machines work by producing hydroxyl radicals, which are highly reactive molecules that can break down and neutralize many types of pollutants, including volatile organic compounds (VOCs), odors, and bacteria. Hydroxyl machines are safe to use around people and animals, as hydroxyl radicals are a natural component of the Earth's atmosphere.

Ozone generators when used in a drying chamber are an effective way to clean indoor air pollution and odors. Ozone generators can successfully sanitize both air and surfaces. SERVPRO of Dane County West secures a fire-rated polyethylene barrier material around the affected area and the ozone generator placed within the chamber destroys bacteria, viruses, mold, and mildew while eliminating spores, fungus, oil, and other contaminants.

Have Water Damage, Flood Damage, or Fire Damage? Call SERVPRO of Dane County West Today at (608) 497-3331

How Can Technology Make it Easier to Inventory My Dane County, WI Home?

2/16/2023 (Permalink)

document with smart device #inventory #homeinventory #inventorymanagement #diyinventory

In the event of a fire or other disaster, would you be able to remember all your possessions? An up-to-date home inventory will help you settle your insurance claim faster. Here's how to create one.

A simple pencil and paper will suffice, but technology can make it easier to inventory your home by using the following tools:

  • Create a photo record of your belongings capturing important individual items as well as entire rooms, closets, or drawers.
  • Walk through your house or apartment videotaping and describing the contents.
  • Smartphone apps for home inventory management.
  • Cloud-based storage services (such as Google Drive, Dropbox).
  • Barcode scanners or QR code readers to quickly input item information.
  • Smart home devices (such as Amazon Alexa, Google Home) to automatically track items.
  • Home security cameras to capture video footage of the interior.
  • Automated inventory management software.

Insurance Information Institute guide to home inventory

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today at (608) 497-3331

How Can a January Thaw in February Affect My Dane County, WI Property?

2/6/2023 (Permalink)

recent sub-zero temperatures here in Dane County, WI, will be replaced by temps in the thirties and forties #watermitigationwaterdamage #waterdamagerestoration #flooddamage #waterrestoration #stormdamage #waterdamagerepair #waterloss

A “January Thaw”, defined as two or more consecutive days with maximum temperatures above 32 degrees F., can cause sudden flooding in your home or office. Our recent sub-zero temperatures here in Dane County, WI, will be replaced by temps in the thirties and forties. Anytime there is a warm-up or thaw, you get an expansion of water pipes, so the next 24 hours after that pipes start to break. The resulting water damage can be extensive.

SERVPRO of Dane County West has the experience, expertise, and resources to remediate damage caused by winter weather.

The SERVPRO Water Damage Restoration Process

Have Water Damage, Flood Damage, or Fire Damage? Call SERVPRO of Dane County West Today at (608) 497-3331

Why Choose a Trained Specialist to Mitigate Your Dane County Home or Business?

1/24/2023 (Permalink)

SERVPRO of Dane County West is an IICRC firm SERVPRO of Dane County West is not only an IICRC Certified Firm but also has a BBB A+ rating and 5 star Google rating and we're available

SERVPRO of Dane County West Professionals understands the trauma that follows a loss to your home or commercial facility. We understand that your property contains many of your most valuable possessions and when fire, water, or smoke damage takes control of your life, we help you take it back.

SERVPRO of Dane County West Adheres to IICRC standards on your job.

SERVPRO of Dane County West is an IICRC firm.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization devoted to the certification and standard setting for professional inspection, cleaning, restoration, and remediation service industries

We Strictly Adhere to the Following:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy, agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Our technicians have these IICRC Certifications:

  • Applied Microbial Remediation Technician (AMRT)

Technicians are proficient at mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.

  • Applied Structural Drying Technician (ASD)

Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment..

  • Fire and Smoke Restoration Technician (FSRT)

Technicians are proficient at all types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings.

  • Odor Control Technician (OCT)

Technicians know how to address odors and deodorization techniques including odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.

  • Water Damage Restoration Technician (WRT)

Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year, to help you regain control quickly. We work with your insurance. SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area.

What our Customers say...Testimonials

Have Water Damage, Storm Damage, Flood Damage, Fire Damage or Mold?
Call SERVPRO of Dane County West Today 
(608) 497-3331

Water Damage Timeline

1/24/2023 (Permalink)

a graphic depiction of the water damage  time line from immediate to 1 week damage Have Water Damage, Flood Damage, or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Timeline for Water Damage Near You

The longer water damage sits, the more damage it causes. Every water damage should be treated as an emergency and it’s important to get water damage mitigated immediately. The following timeline shows how fast water damage occurs, and why water damage mitigation needs to happen as possible:

Within Minutes

Water spreads and saturates the property quickly and is absorbed into walls, floors, upholstery and belongings. Porous materials, like paper goods begin to absorb water immediately.  

1-2 Hours

Drywall and insulation swells, carpet and upholstery have absorbed water and become heavy and sodden. Metals begin to tarnish.  

48 Hours – 1 week

Mold grows; doors and furniture warp; metal begins to rust. Wood floors and wood furnishings also begin to swell, and furniture begins to warp/mold. Mold growth begins in as little as 24 hours after moisture has been present, so now there will be a major concern for mold.

Over 1 week

Water contamination becomes Category 3, with bio-hazardous contaminants that pose serious health effects. Few items are salvageable and structural damage is likely to occur. Mold growth and other harmful bacteria are now major risks.

No matter the size, scope, or length of water damage to your Madison, WI, home, SERVPRO of Dane County West is Here To Help® make it “Like it never even happened.”®

  • 24-Hour Emergency Services
  • Faster to Any Size Disaster
  • Locally Owned and Operated – Proudly serving Dane County, Madison, WI
  • A Trusted Leader in the Restoration Industry
  • Highly Trained Fire Restoration Technicians – IICRC CERTIFIED FIRM
  • 5-Star Google Rating, and A+BBB (Better Business Bureau) A+ Rating

The SERVPRO Water Damage Restoration Process

Have Water Damage, Flood Damage, or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Be Prepared for an Emergency with a SERVPRO Emergency READY Plan (ERP)

1/16/2023 (Permalink)

a hand holding a smart phone with SERVPRO ERP app with background of fire damage Call SERVPRO of Dane County West, #608-497-3331, to establish your Emergency READY Profile (ERP), and be “Ready for whatever happens” in 2023.

No one ever plans on a disaster, but you can prepare for it.

The SERVPRO Emergency READY Profile (ERP) is a no-cost assessment of your Madison, WI area business facility. It will help ensure you are “Ready for whatever happens” in 2023.

In the event of a fire or water emergency, the Emergency READY Profile (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a massive fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes-resolve to be READY. Call SERVPRO of Dane County West, #608-497-3331, to establish your Emergency READY Profile (ERP), and be “Ready for whatever happens” in 2023. 

Advantages of the SERVPRO Emergency READY Profile (ERP):

  • no-cost assessment of your facility.
  • A concise document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Identification of the line of command for authorizing work to begin.
  • Details shut-off valve locations, priority areas, and priority contact information.

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. A Commercial Operations Manager is assigned to every large loss to ensure seamless communication and timely mitigation. 

Have Water Damage, Storm Damage, Flood Damage, Fire Damage or Mold?
Call SERVPRO of Dane County West Today (608) 497-3331

SERVPRO Commercial Restoration Services

Never Too Late to Prepare Your Dane County, WI, Property for Winter!

1/16/2023 (Permalink)

take the sting out of winter weather now #winterize #frozenpipe #waterrestoration #watermitigation #floodedbasement #waterextraction #24houremergencyservice #rebuild #restoration

Winter is just setting in and the really bitter and dangerous cold is just around the corner. Taking steps to prepare your business or home for serious cold will take the sting out of winter weather now.

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells.  This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets.  Find the shut-off valve in the basement or crawl space and turn it to off. 
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off. 
  • Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 
  • Proper maintenance of your furnace can help reduce the risk of puffbacks. 
  • When winter strikes, call SERVPRO of Dane County West to strike back.

    24/7 Emergency Services, #608-497-3331

    http://www.SERVPROdanecountywest.com/blog

Ice dams are a Leading Culprit for Water Leaks in Winter

1/15/2023 (Permalink)

an illustrated graphic of an ice dam Have Water, Storm, Flood, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Winter Weather Worries - Ice Dams

A roof leaking water into your interior walls, ceilings, and floors is not a pretty picture. Ice dams are a leading culprit for water leaks during the winter season. They form when heated air melts roof snow above and behind the dammed up ice when the trapped water cannot safely flow or run off the roof. The ice-dam backflows under the roof's shingles and into interior areas. 

SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to it's preloss condition. 

Prevent Ice Dams from forming on your roof in the first place.

Consider these tried and true preventative measures:

  • Start by removing the offending culprit in the first place. Shovel or use a snow rake to remove the snow from your roof.
  • Make sure your attic and rafter space is adequately insulated. Insulation is the first line of defense consideration.
  • Make sure your attic and crawl spaces are well ventilated. The buildup of warm air in open areas above the layer of insulation is what causes snow on the roof to melt then freeze into ice dams in the first place.
  • Make sure exhaust fans, plumbing vents recessed ceiling fans, and anything penetrating through your roof are sealed and insulated.

When should I be concerned about water coming inside my structure?

  • Icicles forming on the edge of your roof are the most apparent indicator of ice dams and possible water invasion.
  • Be extra aware when ice accumulates higher than just the edge of the roof, over the gutters, or up onto the roof itself.
  • If ice forms underneath the soffits through the vents, on the wall, or under windows, water is invading your structure.

What do I do if I think I have water damage?

Call SERVPRO of Dane County West Today – (608) 497-3331

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A rating from the BBB (Better Business Bureau).
  • 5-Star Google rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today 
(608) 497-3331

The Water Damage Restoration Process

11 Tips to Prevent Pipes From Freezing Near You

1/2/2023 (Permalink)

an image of a frozen water spigot with a SERVPRO logo When winter strikes, call SERVPRO of Dane County West in the Madison, WI area to strike back! Call Today (608) 497-3331

Water has a unique property of expanding as it freezes that can cause pipes to crack and then burst. The ensuing rush of water can cause considerable damage to your property if not addressed quickly. 

Tips to Prevent Pipes From Freezing in the Dane County, Madison, WI area:

  1. Inspect outdoor faucets. Find the indoor shut-off valve for the outdoor faucet in the basement or crawl space and shut it off. Then open the outdoor faucet to help ensure it relieves pressure and drains completely.
  2. Make sure that your heating system is maintained regularly. Also, inspect the insulation on all of your plumbing as well as your cold water tank. Units in the attic should be protected with insulated sleeves. 
  3. Keep your heat on throughout the winter months. During harsh, cold months, the chances of your pipes freezing increases as the temperature plummets. 
  4. Clean your gutters so melting snow and ice can flow freely.
  5. Open cabinet doors below sinks. It will help allow warm air to circulate.
  6. Drain your water system if you are away for an extended time.
  7. Disconnect all gardening hoses and install covers on all outside faucets.
  8. Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape.
  9. Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  10. Heat your basement and consider weather sealing your windows.
  11. Insulate outside walls and unheated areas of your home.

When winter strikes, call SERVPRO of Dane County West to strike back. Should you experience water damage from flooding, ice dam damage, melted snow, or burst water pipes, we are available 24/7 for emergency fire & water restoration services. 

SERVPRO of Dane County West is proud to serve the Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

What our Customers say...Testimonials

How To Detect Frozen Pipes and What You Can do To Prevent Water Damage

12/20/2022 (Permalink)

a snowy backdrop with a SERVRPRO logo and title saying "Avoid Pipe Freeze" If winter weather strikes your business or home with water or fire damage, let us help strike back! SERVPRO of Dane County West is available 24/7.

The following are Signs of Frozen Pipes

When temperatures drop below zero for an extended time like they currently are in the Dane County, WI area, and water pipes are exposed, pipes can burst.

There are a few clues which can help you determine if you have frozen pipes at your property: 

  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
     
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A forth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

If a Water Pipe is Frozen, Act Quickly!

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible, because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Dane County West, to extract and mitigate the water loss and restore your property to it’s preloss damage.

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water Damage, Storm Damage, Flood Damage, Fire Damage or Mold?
Call SERVPRO of Dane County West Today (608) 497-3331

Advanced Imaging Technology Provides Accurate Documentation for Insurance Claims Here in Dane County, WI

12/8/2022 (Permalink)

DocuSketch create detailed 360° panoramic images SERVPRO of Dane County West technicians use advanced technology to create detailed 360° panoramic images

SERVPRO of Dane County West technicians use advanced technology to create detailed 360° panoramic images that document damage and repairs needed to get your property back to its preloss condition. That is one reason why SERVPRO of Dane County West is a preferred vendor by insurance companies.

Have water, fire or mold damage? Call SERVPRO of Dane County West (608) 497-3331.

About SERVPRO of Dane County West

What our Customers say...Testimonials

Be Fire Smart as You Deck the Halls this Holiday Season in Dane County, WI

12/8/2022 (Permalink)

your holidays may go from festive to frightening. The National Fire Protection Association suggests Christmas Tree Safety tips

Pretty lights, candles, and Christmas Trees are just a few of the items bringing charm and cheer to the holiday seasons—however, if they are not used carefully your holidays may go from festive to frightening.

The National Fire Protection Association suggests the following Christmas Tree Safety tips:

PICKING THE TREE • Choose a tree with fresh, green needles that do not fall off when touched.

PLACING THE TREE • Before placing the tree in the stand, cut 2” from the base of the trunk. • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights. • Make sure the tree is not blocking an exit. • Add water to the tree stand. Be sure to add water daily.

LIGHTING THE TREE • Use lights that are listed by a qualified testing laboratory. Some lights are only for indoor or outdoor use. • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect. • Never use lit candles to decorate the tree. • Always turn off Christmas tree lights before leaving home or going to bed

Your SERVPRO of Dane County West Professionals Wish you a safe and happy holiday season!

Water Damage, Fire Damage, Soot, or Smoke Damage? Call SERVPRO of Dane County West - (608) 497-3331.

Video - The Fire Damage Process - SERVPRO of Dane County West

Fire Damage Emergency Tips - What you can do until help arrives

7 Common Fire, Water, and Mold Restoration Questions

11/23/2022 (Permalink)

Commonly Asked Questions for SERVPRO of Dane County West in Madison, Wisconsin

  1. Do we provide Water Damage Restoration Services?

Yes. We are available 24/7 for water damage restoration to an area near you in Dane County, Wisconsin. SERVPRO of Dane County West Professionals uses specialized test equipment to determine hidden water. IICRC Certified SERVPRO of Dane County West professionals monitors and ensured your property is properly dried using advanced drying techniques. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claims cost.

The SERVPRO Water Damage Restoration Process

Water Damage Tips - What You Can Do Until Help Arrives

2. Do we provide Fire Damage Restoration Services?

Yes. We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, soot, or water damage in the Madison, Dane County, WI area. After a water or fire loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control, and doing all we can to make it “Like it never even happened,"® in an area near you.

The SERVPRO Fire Damage Restoration Process

Fire Damage Tips - What You Can Do Before Help Arrives

3. Do we provide catastrophic storm and major event response in Dane County, Madison, Wisconsin area?

Yes. The SERVPRO Disaster Recovery Team can help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby throughout the United States should a disaster strike near you. SERVPRO of Dane County West is available 24 hours a day and 365 days a year. We are prepared for the unpredictable.

SERVPRO's Disaster Recovery Team - Catastrophic Storm and Major Event Response

Storm Damage Cleanup and Restoration

4. Do we provide mold mitigation?

Yes. SERVPRO of Dane County West has the training and expertise to remediate your home or business's mold in the near year.

Understanding Mold and Our Remediation Process

5. Do we provide mold testing?

No. We offer mold remediation, which is the removal of mold. It's a conflict of interest for us to offer mold testing in addition to mold remediation. We at SERVPRO of Dane County West often partner with Industrial Hygienists/Environmentalists for mold mitigation. Industrial Hygienists are trained and certified to take air samples and surface samples of visually apparent mold and develop a protocol for the remediation process. Once the mold sample analysis is completed, SERVPRO of Dane County West mitigate and removes the detected mold.

Blog - The Mold Mitigation Process – Partnering with Industrial Hygienists / Environmentalists

6. Do you work with your insurance?

Yes. We work with your insurance. SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. SERVPRO is the preferred vendor to 200 plus insurance companies throughout the United States and Canada.

7. Do we offer construction services to rebuild water damaged or fire damaged properties in the Dane County, Madison, WI area?

Yes. We are General Contractors (License #1317784). SERVPRO of Dane County West construction department is dedicated to making it “Like it never even happened.”®

Blog - As General Contractors, We Rebuild Damaged Property to Make it “Like it never even happened.”®

Have Fire Damage, Smoke Damage, Soot Damage, or Water Damage? Call SERVPRO of Dane County West (608) 497-8047

We are locally owned and operated, serving the Dane County, Madison, WI area. We live and work in our community and take great pride in living and working here. 

When fire or water damage takes control of your life, we help you take it back.

We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating.

What Our Customers Have to Say - Testimonials

How Do You Recover After a Fire Damage in Madison, WI

9/22/2022 (Permalink)

fire damage aftermath A fire can leave behind soot, smoke damage and a host of other problems.

Here are the 4 Steps to Take Immediately After a Home Fire According to the Red Cross

  • Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.
  • Let friends and family know you’re safe.
  • People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.
  • Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter

A fire can leave behind soot, smoke damage and a host of other problems. If your home or business suffers a fire in Madison, WI, it is important to take the appropriate steps to prevent further damage until SERVPRO of Dane County West Professionals arrive.

SERVPRO of Dane County West Fire and Smoke Damage Restoration

SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. Call 608-497-3331

We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

How do you Improve the Water Damage Process in Verona, WI?

6/27/2022 (Permalink)

drywall with holes punched in to aid drying Water Damage, Flood Damage, Fire Damage or Mold? Call SERVPRO of Dane County West Today – (608) 497-3331

To improve the drying process in Verona, WI after property water damage, SERVPRO of Dane County West often remove molding and baseboards to prevent moisture from entering behind them. We then use a hole punch system to create small holes for enhanced air circulation behind the removed baseboard. This improves drying conditions and helps prevent moisture from being trapped within a wall cavity.  Trapped moisture can lead to the growth of mold, mildew, and bacteria, not to mention compromise structural integrity.

Should you experience a water loss from a broken pipe, spigot, appliance malfunction or flood, Call SERVPRO of Dane County West. (608) 497-3331.

24/7 Emergency Service,

IICRC CERTIFIED FIRM. 

What YOU Can Do to Prepare for a Storm Disaster Emergencies in Dane County, Madison, WI

5/25/2022 (Permalink)

A clipboard with an emergency checklist being checked off by a human hand Have Storm, Flood, Water, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331 www.SERVPROdanecountywest.com

While it may be challenging to prepare for unpredictable thunderstorms, tornadoes, and flooding, there are steps you can take to help ensure you are ready if disaster strikes.

Consider the following tips when preparing for an approaching storm in Dane County, Madison, WI:

  1. Build an emergency supply kit that includes the following recommended items from the Federal Emergency Management Agency:
  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery-operated radio, preferably an NOAA Weather Radio.
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandannas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Relevant documents; copies of insurance policies, identification, and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container
  1. Be alert for environmental or fire hazards around your property.
  2. Every adult in your house should know how to turn off electricity, water, and gas in an emergency.
  3. Unplug any electronic equipment before the storm arrives.
  4. Secure outdoor objects that could blow away or cause structural damage.
  5. If you are outdoors, get inside a building, home, or hard-top vehicle (not a convertible).
  6. If shutters are not available, close window blinds, shades, or curtains and secure doors.

Have Storm or Flood Damage?
Call Us Today (608) 497-3331

Video - SERVPRO® is Here To Help® After Storm Damage in Dane County, Madison, Wisconsin

Sources: Federal Emergency Management Agency, Wisconsin Department of Health Services, NOAA/National Weather Service 

Water Damage from Outside Water Spigots in Madison, WI

5/18/2022 (Permalink)

an outside faucet against a brick building with hoses attached Have A Water Damage Emergency from a burst outside spigot in Madison, WI area? Call SERVPRO of Dane County West (608) 497-3331

Water Spigots in Madison, WI can cause water damage

Despite the chilly days this Spring in the Dane County, Madison, WI area, the upcoming forecast looks much warmer. It's that happy time to get back outside and tackle yard work.

Due to the bitterly cold winter and the polar vortex this past winter, many people experienced frozen or burst pipes. Despite the warmer weather, the damage from wintertime frozen pipes is unfortunately still to come.

Water damage from an outside spigot typically doesn't present until that outdoor water faucet is turned on again in the Spring. There is an active flow going past that burst section of the waterline, and water will flow through the path of least resistance, leading to water damage from those unknown burst pipes.

One of the most common burst lines is an outside water spigot

This time of year, we get many calls about water pouring into basements or streaming down an inside wall due to turning on outside faucets again. Often, standing water over the winter months will freeze and lead to burst pipes if the outside water lines aren't drained properly. Frozen water expands, which can often burst pipes. The broken pipes don't present with outdoor fixtures until the water is turned on again.

To watch for potential water damage, have someone stand inside when turning the outside faucet on for the first time. Better to catch the possible damage at the onset rather than after significant water damage has occurred unknowingly.

For properties that have experienced floods, pipe leaks, and springtime spigot bursts, contact an IIRC-certified water damage restoration company like SERVPRO of Dane County West. 

SERVPRO of Dane County West Professionals uses industry-standard moisture meters and various humidity sensors to determine the water damage severity. Once the water damage severity has been assessed, SERVPRO Production Technicians will then bring in powerful dehumidifiers and high-velocity air movers to eliminate the moisture and prevent mold growth.

Video - The SERVPRO Water Damage Restoration Process 

Have A Water Damage Emergency? Call SERVPRO of Dane County West at (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC-Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List is certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Fire Restoration Structure Cleaning for Your Dane County, Madison, WI Property

4/25/2022 (Permalink)

servpro of dane county west technician in servpro tshirt cleaning soot with chem sponge Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

When SERVPRO of Dane County West works with insurance carriers on Fire Damage claims, Insurance policies distinguish between structure and contents

Like SERVPRO of Dane County West, restorers commonly separate structure and contents when scoping and estimating a fire loss. For this reason, the structure and contents are cleaned separately. In some situations, contents are moved out of the structure and cleaned at a separate location. When cleaned on-site, contents are moved to a clean area of the structure for cleaning.

What Is Structure?

Items are called structures if they are permanently attached to a building, such as the framework of a building, including walls, ceilings, floors, attached floor coverings, doors, and windows structures. Other items might be called structural components, such as cabinets, light fixtures, the heating and cooling system (HVAC), and bath fixtures. An easy way to distinguish structure from contents is to imagine turning the building upside down and shaking it; what falls out is contents and what remains is structure.

What Is Fire Restoration Cleaning?

The industry describes fire restoration as the task of restoring the building to preloss condition. Cleaning to preloss conditions means removing the effects of the fire damage. The fire residues will often give off smoke odors, so the restorer must also deodorize to rid the building of the malodors. If fire damaged some parts of the structure beyond repair, the restorer disposes of structural items that are blistered by heat or charred by flame.

The SERVPRO Fire Restoration Professional determines what items can be restored and what items must be replaced.  The SERVPRO Fire Restoration Professional will identify for the customer and insurance company any conditions that likely existed before the fire occurred since fire restoration cleaning does not mean cleaning structure to a better condition than it was before the fire. Preexisting damages or conditions do not need to be addressed as part of fire restoration, are recognized and documented.

SERVPRO Fire Restoration Professionals perform various tests to determine the appropriate cleaning method for fire-damaged structures.

One goal of testing is to categorize materials as washable or non-washable:

  • Washable: Materials that can be wet cleaned with the many SERVPRO branded cleaning products developed for fire-damaged items.
  • Non-washable: Materials that cannot be wet cleaned. The Dry Cleaning Sponge/Chem Sponge is used to clean smoke residues from surfaces. Chem Sponges are rubber sponges that contain no chemical products but clean through friction and absorption. Dry Cleaning Sponges can usually remove light-to-medium soils and residues that are non-greasy.

The type of residues on a material may also determine the cleaning method. Oil or grease-based residues will require a dry solvent cleaning agent.

Pre-cleaning and preconditioning refer to the cleaning steps use before the selected cleaning process. Pre-cleaning removes excessive residues and soils so that the wet or dry cleaning process will be more effective at restoring the surface or material.

Following are some dry cleaning processes used for pre-cleaning.

  • HEPA-Vacuuming is a cleaning process using a vacuum device to remove light debris and particulate soiling.
  • Compressed air is a mildly aggressive means of agitation, depending on the psi (pounds per square inch) of air pressure. The force of pressurized air removes loose particulate residues.
  • Brushing provides agitation ranging from mild to very aggressive.

SERVPRO of Dane County West understands how distressing it is to see fire and smoke damage to your property.

We know our customers are eager to clean up and get back to everyday life. However, it is better to wait for SERVPRO of Dane County West to assess the damage before attempting fire and smoke cleanup to your Dane County, Madison, WI property. Depending on the strength and nature of the fire, your property will most likely require IICRC certified cleaning approaches listed above.

As an IICRC certified firm, our teams are trained and certified to carry out a thorough assessment of the fire damage and decide on the best course of action for professional restoration. You can rest assured that your property is in good hands – we aim to restore it “Like it never even happened.” Also, we are a General Contractor that oversees the rebuilding and redecorating of fire and water-damaged jobs if necessary.

Video - The SERVPRO Fire Damage Process

SERVPRO® of Dane County West Professionals are Here to Help®! 

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

The Key to Avoiding Costly Future Restoration is to Handle Every Water Problem as a Real Threat to your Dane County, Madison, WI Property

4/18/2022 (Permalink)

a green servpro truck with title Here in your community, Here to Help Have Questions About Water, Flood, Fire, Smoke, or Soot Damage in Madison, WI? Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West Professionals uses specialized test equipment to determine hidden water in the Madison, WI area

We use advanced drying techniques and monitor the drying progress daily to ensure your property is completely dried. 

We establish an environment favorable for drying

We understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state-of-the-art detection equipment without causing secondary damages through improper drying processes. Our industry-leading psychrometry sensors and calculating equipment indicate where moisture pockets are forming and what falls outside normal humidity levels.

Surface moisture removed with dry and heated airflow accompanied by vacuum pressure. SERVPRO of Dane County West Professionals use IICRC industry-standard equipment and products; our technicians extract standing water and dry your property quickly and efficiently by using powerful extraction equipment and manipulating air movement and humidity levels. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

Water Damage Requires Quick Mitigation Action

The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Not until the property is completely dried can salvageable items be determined. Should a property require a rebuild or restoration, it will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, drywall repairs, painting, seaming, carpet cleaning and restoring, and furniture and contents cleaning. 

PRE-EXISTING OR PRELOSS CONDITIONS

During cleaning, it is likely we will remove day-to-day soiling, which existed before your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc., to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition - Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.
  • Jewelry, Valuables, Heirlooms - Please remove any valuable items from the areas we are cleaning before the job begins. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to their attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired, or painted. Our job is to preserve and protect, stop further damage from occurring, and restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. We work with your insurance. For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process.

HEALTH AND SAFETY

Maintaining your health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

COMPLETION

The actual time required to complete the restoration process can be challenging to estimate. However, the more quickly technicians begin work to limit the damage, the faster the completion. When the water has time to absorb, the drying and restoration process can take longer.

SERVPRO of Dane County West Water Damage Restoration Process

”When fire and water take control of your life, we help you take it back. Our goal is to make it… "Like it never even happened." We are Here to Help! 

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Water, Flood, Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Ten Ways to Minimize the Effects of Water Damage from Snow Melt in Madison, WI

4/1/2022 (Permalink)

a man walking in large puddle of snow melt with caption, SNOW MELT Preparations to Help Prevent Flooding & Water Damage If flooding strikes your business or home with water damage, let us help strike back! 24/7 emergency service, SERVPRO of Dane County (608) 497-3331

Did you know that one inch of snow on a typical roof melts into about 100 gallons of water? 

Sudden rises in temperature, high-stacked snow deposits, and some additional water from rainfall are a recipe for significant flood damage. Regions like Southern Wisconsin that experienced a snowy and frigid winter are prone to significant flooding incidents when winter begins to recede.

Here are ten ways to minimize the effects of flooding and prevent water damage from snow and ice melt:

  1. Pay Close Attention to Forecasts Please review the following description of the four flood warnings:
  • Flash Flood Warning:  Issued when flooding is imminent or already occurring. If you see or hear this warning, move to higher ground because this type of flood can be a sudden and violent one. It is hard to predict how long it will last and could take minutes to hours to develop, and it can happen even in areas that are not immediately receiving water.  
  • Flood Warning: This kind of warning is issued when flooding is either occurring or is imminent. You need to take action and find a safe place for you and your family.
  • Flood Watch: This warning is issued when the conditions are favorable for a specific hazardous weather event to happen and for flooding to be in the area. It is a preventative warning because it means that flooding could occur. 
  • Flood Advisory: This type of advisory is issued when flooding is not expected, but the possibility is severe enough to issue an advisory. People should take caution because the situation could change.
  1. Power Down Before a Flood - Power off the facility’s main breaker just before the water arrives if it seems likely that electrical outlets will be submerged.
  1. Seal Foundation Cracks - Keep cracks and fissures sealed up with masonry caulk or hydraulic cement to prevent leakage. 
  1. Install a Backflow Prevention Device -  Investing in a backflow prevention device can save you from costly water and sewage damage repairs. A backflow prevention device is used to protect potable water supplies from contamination or pollution due to backflow. 
  1. Install a Sump Pump - Sump pumps keep water from rising to higher levels and drain the water. Sump pumps should be tested and maintained regularly. 
  1. Move Valuables to Higher Ground - Move valuables like rugs, furnishings, and electronics that are below-ground areas to higher ground. Placing concrete blocks at least a foot above expected flood levels can also help if the equipment is too difficult to move above ground. 
  1. Ground Saturation - De-Snow Your Foundation - Snow pile up against the foundation of a building can cause soil oversaturation and undermine a slab foundation or penetrate basements. The is can lead to water damage and potential mold growth in the basement. Shovel that snow pile-up back a safe distance before temperatures rise above freezing.  
  1. Clear Out Downspouts and Sewage Drains - Unclog all downspouts, gutters, and drains before the snow melts to prevent seepage into your property.  
  1. Watch out for Ice Dams - A roof leaking water into your interior walls, ceilings, and floors is not a pretty picture. Ice dams are a leading culprit for water leaks during the winter season. They form when heated air melts roof snow above and behind the dammed up ice when the trapped water cannot safely flow or run off the roof. Ice-dam backflows get under the roof's shingles and into interior areas. 
  1. Remove Rooftop Snow and Inspect the Roof for Damage - Slow seepage for snowmelt on the roof can saturate insulation through holes that were small before winter began but have widened by the freeze/thaw cycle. This water seepage can cause mold growth and other damage. The weight of snow alone can cause surprising damage. One foot of snow deposited on an average roof can weigh over 18,000 pounds. The extreme weight of snow can damage the roof structure, leading to water intrusion and damage to the inside of the property.   

Your facility’s roof and foundation are key areas to defending your property against annual snow and ice melt flooding. A plan to minimize snowmelt will help you save on costly water damage repairs.  

Video - Rule No. 1 for Water Damage - Shut off the water at its source

If flooding strikes your business or home with water damage, let us help strike back!

Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

What our Customers Say...Testimonials

SERVPRO of Dane County West is Here to Help® for water & fire damage, mold remediation, COVID-19 disinfection, biohazard, and rebuild. Call us at (608) 497-3331. 

The Behavior of Smoke and Soot Residue Near You

2/22/2022 (Permalink)

smoke floating against black background with title The Behavior of Smoke Water Damage, Fire Damage, Soot, or Smoke Damage? Call SERVPRO of Dane County West - #608-497-3331.

Due to the unique behavior of smoke, fire damage restoration can be an intricate process. When smoke settles on a surface, it is soot. There are two different types of smoke—wet and dry. As a result, there are different types of soot residue after a fire. Not all soot is the same nor can it be cleaned the same way.

SERVPRO of Dane County West professionals in the Madison, WI area are thoroughly trained and IICRC Certified in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper fire damage restoration and smoke odor elimination. Before restoration begins, SERVPRO professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and their contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO of Dane County West professionals to focus on saving your precious items.

Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following points are additional facts you may not know about smoke.

  • Hot smoke migrates to colder areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may significantly affect the restoration process.

 TYPES OF SMOKE

  • Wet Smoke. (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke. (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue. (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot. (Furnace puff backs) While “puff backs” can create havoc for homeowners, SERVPRO of Dane County West professionals can, in most cases, restore the contents and structure quickly.
  • Other Types. (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

SERVPRO of Dane County West professionals are trained to handle even the toughest of losses. If your home or business suffers a fire, soot, or smoke damage, call (608) 497-3331 to make it “Like it never even happened.”

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. 

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Video - The Fire Damage Process - SERVPRO of Dane County West

Fire Damage Emergency Tips - What you can do until help arrives

Water Damage, Fire Damage, Soot, or Smoke Damage? Call SERVPRO of Dane County West - (608) 497-3331.

Common Causes of Sprinkler System Failures Near You

2/15/2022 (Permalink)

a man in SERVPRO uniform pointing to a sprinkler system pipe that froze and caused water damage to a commercial property Commercial Water Damage, Flood Damage or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

An automatic sprinkler system is a valuable tool in fire suppression and prevention for businesses in the Dane County, Madison, WI area. Even so, by some uncontrollable event, or if not properly maintained, these systems may fail. This failure could result in disaster by fire or from serious water damage from the sprinklers if water is unexpectedly released.  

With the recent cold snaps we’ve been having in the Dane County, Madison, WI area, we at have seen an increase in sprinkler system failures due to frozen water pipes this winter. Listed below are common causes for sprinkler system failures, potential hazards and prevention tips.  

Common Causes for Sprinkler System Failures

  1. Freezing of water filled pipes
  2. Mechanical damage
  3. Installation defects
  4. Deliberate sabotage
  5. Overheating from excessive temperatures
  6. Corrosion of sprinklers, fittings, pipes, and other components
  7. Environmental stress cracking of PVC plastic sprinkler pipe and fittings
  8. Manufacturing defects, including recalled sprinklers

Potential Hazards of Water Damage

  1. Damage - Destruction to property 
  2. Disruption - Loss of use of property during repairs
  3. Health Effects - Mold can cause health effects
  4. Costs - Repair and/or replacement of sprinkler system
  5. Reputation - Lost customers or tenants due to unusable space

Prevention Tips

  1. Maintain fire sprinklers in accordance with recognized standards.
  2. Ensure installations are completed by experienced and licensed contractors.
  3. Take action to reduce chances of system freezing.
  4. Call SERVPRO of Dane County West if water damage is experienced in your facility.

SERVPRO of Dane County West has the experience and professional staff to bring your property back to its preloss condition quickly and efficiently.  Call (608) 497-3331 today for a free assessment of your damage.

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook ratings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Water Damage, Flood Damage or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Heating Safety Near You

2/8/2022 (Permalink)

space heater in background with title Heating Safety Tips SERVPRO of Dane County West Have Fire Damage, Smoke Damage, Soot Damage or Water Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Heating equipment is one of of the top causes of fire damage in the Dane County, Madison, WI area

Keep the following safety tips from the NFPA in mind while keeping your property warm this winter:

  • Keep anything that can burn at least three-feet away from heating equipment, like a furnace, fireplace, wood stove, or portable space heater.
  • Never use your oven to heat your home.
  • Have a qualified professional install stationary space heating equipment, water heaters, or central heating equipment according to the local codes and manufacturer’s instructions.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Test smoke alarms at least once a month.

If the unthinkable happens and a fire strikes, give the experts at SERVPRO of Dane County West a call. We understand the trauma that follows a fire loss and have helped many families through difficult fire losses and have restored fire-damaged houses to homes again. We are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. SERVPRO of Dane County West professionals has the training and expertise to help make it “Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau)
  • Google, and Facebook recommended with 5 star ratings
  • General Contractor License #: 1317784
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.

Have Fire Damage, Smoke Damage, Soot Damage or Water Damage? Call SERVPRO of Dane County West Today (608) 497-3331

The Science to Drying Water Damaged Properties Near You

1/27/2022 (Permalink)

a moisture meter being used by a servpro technician to determine extent of water damage Water Damage, Flood Damage, Fire Damage or Mold? Call SERVPRO of Dane County West Today – (608) 497-3331

Psychrometry is the Study of the Air and its Properties - Used to Create the Proper Atmosphere for Efficient Drying

The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for more efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. 

Even small water damages from broken water pipes, overflown sinks, and dishwasher or washing machine malfunctions can cause severe structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Dane County West has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. 

SERVPRO of Dane County West Professionals establish an environment favorable for drying

We understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state of the art detection equipment without causing secondary damages through improper drying processes. Our industry-leading psychrometry sensors and calculating equipment indicate were pockets of moisture are forming and what falls outside normal humidity levels.

Surface moisture is normally removed with dry and heated airflow accompanied by vacuum pressure. SERVPRO of Dane County West Professionals use specialized equipment and products; our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year, to help you regain control quickly. We work with your insurance.

SERVPRO of Dane County West is proud to serve the Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook ratings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Water Damage, Flood Damage, Fire Damage or Mold? Call SERVPRO of Dane County West Today – (608) 497-3331

The SERVPRO Water Damage Restoration Process

Advanced Imaging Technology is used for Scoping Precision and Estimating Near You

1/25/2022 (Permalink)

Image description: image of a hotel hallway and room with servpro air movers and a sketch of the affected area on the right SERVPRO of Dane County West is Here to Help® for water damage, fire damage, mold remediation, biohazard, and rebuild. Call us at (608) 497-3331

SERVPRO of Dane County West uses advanced AI imaging technology to create detailed 360° panoramic images of our customer’s properties to ensure we have accurate documentation of the loss.  This system also creates detailed digital floor plans that we can use to properly estimate the damages and repairs needed to get our customer’s property back to its preloss condition.

Utilizing advanced scoping tools and adhering to industry-standard protocols is why SERVPRO is a preferred vendor for insurance companies. We work with all insurance for a worry-free claims process.

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water, mold or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

SERVPRO of Dane County West is Here to Help® for water damage, fire damage, mold remediation, COVID-19 disinfection, biohazard, and rebuild. Call us at (608) 497-3331.

About SERVPRO of Dane County West

What our Customers say...Testimonials

Fire Damage Restoration Tips Near You

1/24/2022 (Permalink)

a family room with charred fire damaged walls with a green air purifier Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Fire Damage - What to Do Until Help Arrives

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning.  If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until SERVPRO of Dane County West Professionals arrive. The following tips may help reduce damage and increase chances of a successful restoration. 

Do's:

  • DO: Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets.
  • DO: Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • DO: Place dry, colorfast towels on rugs, upholstery and carpet traffic areas.
  • DO: If electricity is off, empty freezer and refrigerator completely, and prop doors open to help prevent odors.
  • DO: Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances.  
  • DO: Pour antifreeze into sinks, toilet bowls, holding tanks and tubs if heat is off during freezing season.
  • DO: Gently wash both sides of leaves on indoor plants.
  • DO: Change HVAC filter, but leave system off until checked by a trained professional.
  • DO: Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system. 

Don'ts:

  • Don't: Attempt to wash any walls or painted surfaces without first contacting SERVPRO of Dane County West.
  • Don't: Attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Dane County West.
  • Don't: Attempt to clean any electrical appliances (TV sets, computers, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service person.
  • Don't: Consume any canned or packaged food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
  • Don't: Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock. 
  • Don't: Send garments to the dry cleaner. Improper cleaning may set smoke odor. 

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

The SERVPRO Fire Damage Restoration Process

Do you have a Mold Problem near You?

1/20/2022 (Permalink)

a guy in a black shirt holding his hands behind his head in exasperation over seeing black mold the title reads got mold? If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving the Madison, WI area

MOLD Management - A "Typical" Mold Removal Process

When there's a water intrusion in your Dane County, Madison, WI property, like a roof leak, a busted frozen pipe, appliance malfunction, or leaking water line, mold can quickly become a problem in your home or business.

Mold and mildew will develop within 24-48 hours of water exposure and will continue to grow until the source of the moisture is eliminated. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Dane County West has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

The mold cleanup and restoration process begin when you call SERVPRO. A representative will ask a series of questions to determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for mold signs using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Here at SERVPRO of Dane County West, we highly recommend that our customers engage Industrial Hygienists/Environmentalists to detect exactly where microbial growth may be found in their homes. This is a partnership we strongly recommend and is mutually beneficial for our customers.

Industrial Hygienists/Environmentalists are specialists who tend to approach indoor mold conditions primarily from a scientific perspective. They are trained to take air samples and surface samples of visually apparent mold and develop a protocol for the remediation process.

Once a customer has a sample analysis completed, SERVPRO of Dane County West completes the detected mold's remediation. 

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent these mold spores' spread while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

SERVPRO of Dane County West Professionals clean restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorization using fogging equipment.

Restoration

Depending on the mold damage level, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as reconstructing various areas or rooms in a home or business.

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water, fire or mold damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • 5-Star Google and Facebook ratings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

If You Have Water Damage and see Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331

Tips for Preventing Ice Dam Water Damage Near You

1/17/2022 (Permalink)

an illustrated graphic of an ice dam Have Water Damage, Storm Damage, Flood Damage, Fire Damage or Mold? Call SERVPRO of Dane County West Today (608) 497-3331

Winter Weather Worries in Madison, WI - Ice Dams

A roof leaking water into your interior walls, ceilings, and floors is not a pretty picture. Ice dams are a leading culprit for water leaks during the winter season. They form when heated air melts roof snow above and behind the dammed up ice when the trapped water cannot safely flow or run off the roof. The ice-dam backflows under the roof's shingles and into interior areas. 

SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. 

Tips to prevent ice dams from forming on your roof

Consider these tried and true preventative measures:

  • Start by removing the offending culprit in the first place. Shovel or use a snow rake to remove the snow from your roof.
  • Make sure your attic and rafter space is adequately insulated. Insulation is the first line of defense consideration.
  • Make sure your attic and crawl spaces are well ventilated. The buildup of warm air in open areas above the layer of insulation is what causes snow on the roof to melt then freeze into ice dams in the first place.
  • Make sure exhaust fans, plumbing vents recessed ceiling fans, and anything penetrating through your roof are sealed and insulated.
  • Add properly installed heat tape to the lower few feet of the roof in areas where ice dams are likely to occur.
  • Recessed lighting in a ceiling such as in an attic, truss cavity, or soffits can create a tremendous amount of heat that rises and melts snow on the roof. Recessed lights are seldom insulated and sealed correctly.
  • Replacing heat-generating incandescent and halogen bulbs with compact fluorescent or LED bulbs is an easy way to reduce the amount of unwanted heat in your attic or truss cavities.
  • Try to keep vaulted ceilings cooler than the rest of the home, if possible.

When should I be concerned about water coming inside my structure?

  • Icicles forming on the edge of your roof are the most apparent indicator of ice dams and possible water invasion.
  • Be extra aware when ice accumulates higher than just the edge of the roof, over the gutters, or up onto the roof itself.
  • If ice forms underneath the soffits through the vents, on the wall, or under windows, water is invading your structure.

What do I do if I think I have water damage?

Call SERVPRO of Dane County West Today – (608) 497-3331

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water Damage, Storm Damage, Flood Damage, Fire Damage or Mold?
Call SERVPRO of Dane County West Today (608) 497-3331

What our Customers say...Testimonials

Why Are Frozen Pipes Dangerous Near You?

1/17/2022 (Permalink)

copper pipes that are frozen and covered in ice If a frozen water pipe bursts and you experience water damage or flooding Call SERVPRO of Dane County West Today (608) 497-3331.

When the temperatures drop in the Dane County, Madison, WI area, one major issue is frozen water pipes and their potential to bust.

Busted frozen water pipes unfortunately lead to flooding and water damage if not addressed immediately. Learn why frozen pipes are so dangerous, the types of pipes that are most vulnerable to freezing and the signs that a pipe is actually frozen.

Frozen pipes are a problem for a couple of reasons.

They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
  •  Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode and extensive water damage to your property can occur.

Pipes That Are Vulnerable to Freezing

There are some pipes that are more vulnerable to freezing than others:

  • Exterior Walls- Water pipes that are located along the exterior walls of a home can be vulnerable to freezing. This is because they may not have the adequate amount of insulation protecting them from the exterior temperatures.
     
  • Attics and Basements- Pipes that are located in attics or in basements may also have a greater tendency to freeze. These pipes may not receive the same amount of heat as the rest of the property. If these areas are not used as living space, they also may not be properly insulated.

Signs of Frozen Pipes

There are a few clues which can help you determine if you have frozen pipes at your property: 
 

  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
     
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A forth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

If a Water Pipe is Frozen, Act Quickly!

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible, because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Dane County West, to extract and mitigate the water loss and restore your property to it’s preloss damage.

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water Damage, Storm Damage, Flood Damage, Fire Damage or Mold?
Call SERVPRO of Dane County West Today (608) 497-3331

Tips to Help Prevent Frozen Pipes from Bursting Near You

1/11/2022 (Permalink)

Frozen pipe image with SERVPRO logo and title saying Frozen Pipes and Winter Weather Damage Have Water, Storm, Flood, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331. IICRC Certified Firm, 24/7 Emergency Services.

Pipes can freeze and eventually burst in freezing temperatures.

Water has a unique property of expanding as it freezes that can cause pipes to crack and then burst. The ensuing rush of water can cause considerable damage to your property if not addressed quickly. SERVPRO of Dane County West is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened."

Take a few simple steps now to prevent suffering and grief down the road.

  • Inspect outdoor faucetsNow.  Find the indoor shut-off valve for the outdoor faucet in the basement or crawl space and shut it off. Then open the outdoor faucet to help ensure it relieves pressure and drains completely.
  • Make sure that your heating system is maintained regularly. Also, inspect the insulation on all of your plumbing as well as your cold water tank. Units in the attic should be protected with insulated sleeves. 
  • During severe cold snaps, open cabinets where pipes are exposed so warm air can circulate.
  • Third, keep your heat on throughout the winter months. During harsh, cold months, the chances of your pipes freezing increases as the temperature plummets. 
  • Clean your gutters so melting snow and ice can flow freely
  • Open cabinet doors below sinks. It will help allow warm air to circulate.
  • Drain your water system if you are away for an extended time.
  • Disconnect all gardening hoses and install covers on all outside faucets.
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape.
  • Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.

Monitor Freezing Pipe Conditions:

  • The first sign of freezing is reduced water flow from a faucet.
  • Check your faucets for water flow and pressure before retiring for the night and again when you wake up.
  • Check pipes around your water meter, in unheated areas, near exterior walls, and in crawl spaces.
  • Identify cold air drafts coming in from a flue or chimney chase and caulk gaps near pipes.

If a Pipe Freezes:

  • If a faucet or pipe inside your house freezes, you can thaw it using a good hairdryer. (For safety purposes, avoid operating a hair dryer around standing water.)
  • When thawing a pipe, start thawing it nearest to the faucet. Make sure the faucet is turned on so that melted water can drip out.

If a Pipe Bursts:

  • Shut off water at the main valve.
  • If the break is in a hot water pipe, the valve on top of the water heater should be closed.

When winter strikes, call SERVPRO of Dane County West to strike back.

The SERVPRO Water Damage Restoration Process

Should you experience water damage from flooding, melted snow, or burst water pipes, we are here 24/7 for emergency fire & water restoration services. 

SERVPRO of Dane County West is proud to serve the Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

What our Customers say...Testimonials

Dryer Fires Can Cause Significant Fire Damage Near You

1/3/2022 (Permalink)

fire damage background with title saying We're Here to Help Have Smoke Damage or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331. IICRC Certified Firm. 24/7 Emergency Service.

Tips for Avoiding Fire Damage Caused by a Dryer Fire

The National Fire Protection Association (NFPA) research reveals that “One-third (32 percent) of dryer fires were caused by a failure to clean. This appears to be mainly lint build-up, as 27 percent of dryer fires started when dust, fiber, or lint ignited. Mechanical failures or malfunctions caused 27% of dryer fires; 16% were caused by electrical failures or malfunctions.”

A dryer fire can cause significant fire damage in Madison, WI, homes - tips to help homeowners proactively prevent a fire from breaking out in the laundry room.

  1. Clean the lint out of the dryer’s lint filter after every load.

Lint accumulation causes over one-fourth of dryer fires. Clean the lint filter after each load to prevent lint accumulation from igniting.

  1. When cleaning chemical stains, use caution.

Fabric with oil, gas, or cleaning chemicals stains are flammable substances that should be regarded as a potential fire hazard. Consumer Reports writes, “The Consumer Product Safety Commission recommends washing such stained clothing more than once to minimize volatile chemicals, then hanging to dry. If you must use a dryer, use the lowest heat setting and a drying cycle that concludes with a cool-down period. In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.”

  1. Perform an annual cleaning and inspection of the dryer and dryer duct.

To avoid blockages in the vent or duct, it’s important to clean and inspect the dryer at least once a year. By cleaning and inspecting the dryer at least once a year, the homeowner can identify and resolve any problems before they lead to a damaged appliance or a fire.

It’s important to disconnect the dryer from its power source, and to cut off the gas valve that supplies the dryer before cleaning and inspecting is done.  Do not damage the gas line or stretch it too tightly if it’s a gas dryer.

Consumer Reports provides the following dryer cleaning tips: “Disconnect the duct from the dryer, and vacuum both the dryer and the duct—as much as you can access. Where possible, separate the duct into shorter sections for better access, then reassemble and attach the duct to the dryer. Be sure all joints in the duct are properly connected and held together with clamps or foil tape. Then return the dryer to its original spot and reconnect the power. While you’re at it, clean behind the dryer and underneath it—lint builds up there, too. In winter, check after windy weather or snowstorms to be sure that snow isn’t blocking the outdoor vent.”

  1. Replace plastic or foil accordion ducts with rigid metal ducts.

Accordion ducts are problematic because they are too flexible or can easily crumple, leading to problems such as restricted airflow and lint buildup. A rigid metal duct is a safer choice.

  1. Avoid using sheet metal screws to connect duct sections.

Sheet metal screws can collect lint, which leads to lint buildup within the duct. Instead, attach duct sections with duct connectors and metal clamps or dryer vent foil tape.

  1. Prequalify a reputable damage restoration company before a dryer fire occurs.

SERVPRO of Dane County West has the specialized fire and water damage restoration training, IICRC certifications, and equipment to respond immediately and to quickly restore your home or business to its pre-fire condition. Combining rapid response, the utmost professionalism, and open communication, we strive to restore not only the home or business but to restore peace of mind as well. 

As a locally owned and operated company, we also live and work in the Dane County, WI area. We have helped many families through difficult fire losses and have restored damaged houses back to homes again.

Have Smoke Damage or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

What our Customers say...Testimonials

Got Mold Near You?

12/27/2021 (Permalink)

a frustrated man with hands on his head looking at mold growth on a wall the title reads, Got Mold? Call SERVPRO Have a Mold Problem? Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West can inspect, assess and remediate your Dane county, Madison, WI, property.

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and/or exposure to molds may present health concerns for some people. 

Intrusion of water into your home or place of business can result in mold growth. Water damage intrusions can result from storm damage, plumbing or equipment failures, long-standing water leaks, broken water pipes, burst frozen water pipes, and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments.

If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

When a business or home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours.

SERVPRO of Dane County West is Here To Help!

Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your Madison home or business has a mold problem, SERVPRO of Dane County West can inspect, assess and remediate your property.

Have a Mold Problem?
Call SERVPRO of Dane County West Today – (608) 497-3331

Mold Damage Emergency Tips - What you can do until help arrives

COVID Disinfection Near You

12/27/2021 (Permalink)

servpro certified cleaned logo with school lockers in background Call SERVPRO of Dane County West for peace-of-mind Covid-19 disinfection in the Dane County, Madison, WI area. (608) 497-3331

Trust SERVPRO of Dane County West for COVID Disinfection

With COVID cases on the rise, trust SERVPRO of Dane County West to disinfect your business or home with EPA-approved cleaning products and equipment following CDC standards.

We’re Here to Help®:

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial cleaning. This is a proactive viral pathogen cleaning that helps ensure the cleanliness of businesses, restaurants, and public spaces in the communities we all call home.

Certified: SERVPRO Cleaned – Peace of Mind 

  • SERVPRO of Dane County West is an Institute of Inspection Cleaning and Restoration (IICRC) Certified Firm.
  • We have the experience and the certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and are compliant with CDC standards.
  • We provide proprietary signage, digital emblems, and other collateral to their customers for proof of disinfection. 
  • Specialized Products & Equipment.
    • SERVPRO’s disinfectant foggers quickly and evenly coat a surface with our EPA-registered disinfecting solutions. This is done by using a fogger applicator that delivers highly compressed air combined with minuscule droplets of disinfecting solution. The fog that is created from this allows the solution to adhere to hard-to-get-to nooks and crevasses.  
    • SERVPRO of Dane County West has the experience and certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and is compliant with CDC standards as an IICRC certified firm. 

When you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there. If there is anything we can do to help, please call SERVPRO of Dane County West at (608) 497-3331.

Certified: SERVPRO Cleaned

Call SERVPRO of Dane County West for peace-of-mind Covid-19 disinfection. (608) 497-3331

Sewage Backups Unfortunately Happen in Madison, WI

12/20/2021 (Permalink)

A servpro technician in hazmat attire with title reading "SERVPRO is Here to Help" Sewage Backup, Toilet Overflow or Flooding? Call SERVPRO of Dane County West Today – (608) 497-3331

Don’t worry! SERVPRO of Dane County West is Here To Help® With the clean-up near you!

A sewer backup occurs when wastewater doesn’t properly drain away from your property. Sewer backups contain highly contaminated water also known as Category-3, "black" water that is grossly unsanitary. Category-3 water may contain harmful untreated sewage, harsh chemicals, microbes, and water from flooding rivers and streams or a sewer backup.

Sewage backups are typically caused from buildups in pipes from grease, clogs, or improperly flushed items such as disinfectant wipes, sanitary products, or paper towels. Damage to the sewer lines or flooding can also cause a sewage backup.

Sewage wastewater can pose a serious health hazard with the potential for air-borne contaminants. Don’t worry, you are not alone, sewage backups happen all the time and we at SERVPRO of Dane County West offer sewage clean up services to safely clean this type of contamination by licensed and trained, IICRC certified professionals 24/7. 

If you have water damage from sewage overflow, flooding or storm damage, here are some tips until help arrives. 

Do: 

  • Do: Avoid all contact with sewage and items contaminated by sewage. 
  • Do: Wash your hands thoroughly after contact with contaminated items. 
  • Do: Stay out of affected areas of harmful waste (sewage, blood-borne pathogens, etc.)
  • Do: Call emergency service personnel if the situation is life-threatening.
  • Do: Treat all bodily fluids as if they are contaminated.

Don't: 

  • Don't: Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't: Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't: Use household fans to dry the structure and spread the contaminants. 
  • Don't: Use products for personal hygiene and cleanliness if exposed to contaminated areas. 
  • Don't: Attempt cleanup of any kind.
  • Don't: Touch or handle items that are contaminated with bodily fluids. 

If water damage strikes your property, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Sewage Backup, Toilet Overflow or Flooding? Call SERVPRO of Dane County West Today – (608) 497-3331

 Sewage Cleanup and Restoration

Is Water Damage Covered Near You?

12/16/2021 (Permalink)

Question: Is Water Damage Covered by Insurance?

Answer: Sudden and accidental water damage caused by an inside source, such as a busted pipe, is covered under most standard homeowner’s insurance policies. Busted water pipes, appliance malfunctions, sink or tub overflows, toilet overflows and sewage backup are common causes of water damage claims.

As a preferred vendor for most insurance carriers, SERVPRO of Dane County West works with your insurance for a stress free claims process by managing the insurance paperwork and process. We understand that working through insurance claims can seem like an overwhelming task after a family or business has experienced water or fire damage and we are Here to Help® with the insurance claim process and the property restoration process.

SERVPRO® has gained a unique standing with the insurance industry by:

  • Adhering to the most extensive performance guidelines in the restoration industry.
  • Undergoing rigorous training programs that meets the stringent certification standards of the Institute of Inspection Cleaning and Restoration Certification (IICRC).
  • Providing end-to-end insurance claim assistance through the national Claims Information Center (CIC). Clients have online access to the claim process and can monitor their claims from start to completion.

When it comes to repairing and restoring damage to a home or business, SERVPRO of Dane County West specialists have the advantages of national guidelines and IICRC certified training. Adhering to the principle of timely mitigation and IICRC standards result in lower claims costs while delivering the best service possible to our customers.

If water damage strikes your property, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened."®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have A Water Damage Emergency? Call SERVPRO of Dane County West today (608) 497-3331

'Tis the Season for Fire Safety Near You!

12/13/2021 (Permalink)

a mother and daughter curled up near a fire place with Christmas tree next to them Have Questions About Water Damage, Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Stay warm and stay safe this winter in Dane County, Madison, WI! 

Tips for using your fireplace safely:

  • Burn only dry split firewood. Avoid chemically treated wood.
  • Install a chimney cap.
  • Test smoke and carbon monoxide detectors.
  • Close damper when fireplace is not in use. 
  • Schedule a yearly fireplace and chimney inspection.

Should you experience fire damage from a fireplace malfunction or other sources, Call SERVPRO of Dane County West (608) 497-3331. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Water Damage, Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

How Do You Get Rid of Smoke Odor Near You?

12/1/2021 (Permalink)

a black backdrop with smoke and title reading, "Smoke Odor? Call SERVPRO of Dane County West (608) 497-3331" Have Questions About Fire Damage, Smoke Odor, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331. Serving the Madison, WI area.

Call a fire restoration professional, like SERVPRO of Dane County West located in Verona, WI

Smoke odor from the various types of fire damage, such as cooking mishaps, smoking, furnace puff backs, or electrical malfunctions, creates a smoke residue that can be impossible to remove without professional-grade equipment and specialized cleaning supplies. As an IICRC Certified firm, SERVPRO of Dane County West has the training and specialized equipment and products to restore all types of fire damage. 

Depending on the smoke odor and the type of smoke damage, such as protein residue, dry smoke, fuel/oil residue, and wet smoke, there are different ways to clean and eliminate the smoke damage and smoke odor. 

The following professional-grade products, listed below, are commonly used by SERVPRO of Dane County West to mitigate fire damage:

  • Hydroxyl Generators - Hydroxyls work primarily by abstracting hydrogen atoms, thereby dismantling the molecular structure of odors and volatile organic compounds (VOCs). Powerful hydroxyl generators using the same broad range of UV radiation as the sun are now used to naturally clean and deodorize indoor environments.
  • Ozone Machine - Used to oxidize organic odors such as smoke, pet odors, mildew, organic pollutants, and more without chemicals.
  • Air Scrubbers and Negative Air Machines - Air Scrubbers are used for cleaning and controlling air quality and creating negative pressure in a work area. How It Works: Air enters the unit and passes through a three-stage filtration process that captures smoke, fumes, mold spores, dust, and odor-causing particulates. O
  • Ultra-Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. 
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.
  • Ultra Sonic Cleaning Machines - Ultrasonic sound waves produce millions of microscopic bubbles that form and collapse, creating a gentle implosion and vacuum called cavitation to clean and restore items.  
  • Dry Soot Chemical Sponge - A natural rubber sponge designed to remove soot from fires in a dry state. The porous cells of the sponge lift soot from surfaces quickly without smearing.
  • Dry Ice Blasting - Dry ice cleaning is a "green" process that uses small pellets of recycled carbon dioxide to clean a surface. The pellets sublimate (turn from solid directly to gas) during the cleaning process. That rapid change in state from solid to gas causes microscopic shock waves that assist in removing contaminants. Dry ice blasting for fire damage restoration is non-abrasive, non-conductive, and nonflammable. Dry ice blasting generates no additional waste or secondary contamination like media and water blasting can.
  • Professional Grade Smoke Cleaning/Deodorizer Products –SERVPRO Industries, LLC has a chemical division dedicated to developing products specifically designed to clean fire-damaged contents. From floors to ceilings, SERVPRO has a cleaning product for that. 

You have so much invested in your property; trust professionals to protect your most valuable asset! SERVPRO of Dane County West understands that using professional equipment makes a measurable difference in reducing claims loss expense. The right tool for the right job is vital to timely mitigation and restoration. 

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • For a stress-free claims process, SERVPRO works with your insurance to manage the insurance process and paperwork.
  • Independently owned and operated. Proudly serving the Dane County, Madison, WI area.

Have Questions About Fire Damage, Smoke Odor, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Fire Damage Emergency Tips...What YOU can do until help arrives

Do You Have Hidden Water Damage in Madison, WI? 

12/1/2021 (Permalink)

a servpro service technician pulling up a water damaged carpet pad Water Damage, Flood Damage, Fire Damage or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO® Dane County West has the equipment, training, and experience to find and dry unseen water before secondary damages occur. 

Water damage from leaking water pipes, overflowed sinks, appliance malfunctions, and many other sources have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology, and equipment must be counted on to perform. 

SERVPRO® Dane County West will answer your call with fast action and a full arsenal of drying equipment.

Here are a few of the tools used by your local SERVPRO® Dane County West:

  • Moisture Meters determine the actual moisture content of various materials as well as locate hidden water damage. The moisture tester provides accurate readings, allowing SERVPRO® Dane County West to monitor the drying process. 
  • Thermo hygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® Dane County West can calculate and create an environment most conclusive to drying. 
  • Advanced Industry-Standard Drying Equipment
    • Industrial-grade dehumidifiers pull the water vapor from the air. They help prevent secondary water damage like swelling and warping of floors, walls, and furniture. The industrial-grade dehumidifiers SERVPRO of Dane County Uses can remove hundreds of pints of water per day depending on the room’s relative humidity.
    • High-speed air movers create airflow across walls, carpets, pads, and furniture, which cause moisture to evaporate at a faster pace.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

The bottom line? SERVPRO® of Dane County West has the training as an IICRC Certified Firm, and professional- grade equipment to help make it "Like it never even happened."

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • For a stress-free claims process, SERVPRO works with your insurance to manage the insurance process and paperwork.
  • Independently owned and operated. Proudly serving the Dane County, Madison, WI area. 

Water Damage, Flood Damage, Fire Damage or Mold Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Water Damage Emergency Tips - What you can do until help arrives

Tips to Help Prepare for the Winter Months to Come in Dane County, Madison, WI

11/24/2021 (Permalink)

a snowy background with title "Prepare for Winter Weather Worries Have Questions About Water Damage, Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

With temperatures dropping daily here in the Dane County, Madison, WI area, here are some tips to help you prepare for the winter months to come.

  • Keep cabinet doors open during cold spells. This allows warm air to circulate to prevent pipes from freezing and bursting. 
  • Consider shutting off outdoor faucets to prevent frozen pipes from bursting.  Find the shut-off valve in the basement or crawl space and turn it off. 
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off. 
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, leading to roof problems and water damage. 
    • Ice dams are a leading culprit for water leaks during the winter season. Ice dams form when heated indoor air melts roof snow. The melted snow collects on unheated eaves and starts freezing, creating ice dams. When heated air melts roof snow above and behind the dammed ice, trapped water cannot safely flow or run off the roof—the ice dam backflows under the roof's shingles and into the structure's interior areas.
  • Proper maintenance of your furnace can help reduce the risk of furnace malfunctions like puff-backs that cause extensive fire damage. 
  • A puff-back is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in grimy soot, or a puff-back can leak soot particles more gradually.
  • Puff-backs can also be caused by a partly clogged or cracked nozzle, improper nozzle angle, cracked electrodes, poor adjustment of the air-fuel mixture, a defective spark transformer, shorted ignition cables, or dirty or low-grade fuel.
  • The aftermath is usually the main problem. Walls, ceilings, carpets, furniture, and curtains are coated with a fine film of soot and smoky streaks. As a rule, the damage worsens with a forced-air heating system or central air-conditioning because the ductwork provides a path through the house, even into closets.

If winter weather strikes your business or home with water damage or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Water Damage, Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

What Our Customers Say...Testimonials

Holiday Cooking Fire Safety Tips Near You

11/22/2021 (Permalink)

a family enjoying a holiday dinner at a festive table Thanksgiving is a Peak Day for Fire Damage Emergencies. Have Questions About Fire or Water Damage? Call SERVPRO of Dane County West (608) 497-3331

Thanksgiving is a Peak Day for Fire Damage Emergencies 

Each November, families gather to celebrate Thanksgiving in the Dane County, Madison, WI area by preparing a delicious feast. Unfortunately, if you do not practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the NFPA, cooking is the primary cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking-related fire emergencies.

Review the following safety tips to help ensure you can enjoy a safe holiday:

  • Never leave cooking food unattended—stay in the kitchen while frying, grilling, or broiling food. 
  • Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
  • Keep small children away from the cooking area. Enforce a "kid-free zone" and make them stay at least three feet away from the stove and oven.
  • Keep anything flammable like potholders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces frequently to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen year-round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
  • Always check the kitchen before going to bed or leaving home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
  • Install a smoke alarm near the kitchen and on each level of the home. Especially near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working correctly every month. Replace the batteries at least once a year.

If the unthinkable happens and fire strikes your business or home, give the experts at SERVPRO of Dane County West a call. We will help make it "Like it never even happened."

Have Questions About Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Fire Damage Emergency Tips

Dangers of Deep Frying a Turkey Near You

11/17/2021 (Permalink)

a turkey deep fryer on fire with chairs melting and also on fire around it Have Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Five Dangers of Deep Frying a Turkey

  1. Turkey Fryers can easily tip over, spilling hot cooking oil over a large area.
  2. An overfilled cooking pot will cause cooking oil to spill when the turkey is submerged, and a partially frozen turkey will cause cooking oil to splatter when put in the frying pot.
  3. Even a small amount of cooking oil spilling on a hot burner can ignite a fire.
  4. Without thermostat controls, deep fryers can overheat oil to the point of starting a fire. 
  5. The sides of the cooking pot, lid, and pot handles can get dangerously hot. 

In the Dane County, WI, area, there are more cooking fires on Thanksgiving and Christmas than any other day of the year. More than a third of the fires start in a garage or patio. Each year, fire departments respond to more than 1,000 fires related to deep fryers. Those fires cause serious burn injuries and more than $15 million in property damage.*

The deep-fried turkey is a delicious way to cook a turkey. However, it can be risky—numerous hazards come with cooking a turkey in a deep fryer. However, if you choose to deep fry your turkey this Thanksgiving, there are a few precautions you can take to protect yourself:

Turkey Frying Safety Tips

  1. Isolate the fryer. 
  • Fryers should always be used outdoors, on a level surface at a safe distance from buildings and flammable materials.
  • Never leave the fryer unattended.
  • Keep all-purpose fire extinguishers nearby.
  • Never let children or pets near the fryer when used or after use as the oil can remain hot for hours. 
  1. Plan Ahead: Make sure the turkey is completely thawed before deep frying. A frozen or partially thawed turkey could explode or splatter, launching oil on those near the deep fryer.
  2. Wear protective clothing. Wear flame-retardant clothing, well-insulated potholders, oven mitts or gloves, and eye protection to protect from splatter.
  3. Use proper equipment. Make sure your equipment is functioning appropriately.

If the unthinkable happens and a fire strikes, give the experts at SERVPRO of Dane County West a call. As a locally owned and operated company, we also live and work in the Dane County, WI area. We have helped many families through difficult fire losses and have restored fire-damaged houses to homes again. We'll help make it "Like it never even happened." 

SERVPRO of Dane County West Professionals understands the trauma that follows a fire loss. When fire damage takes control of your life, we are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. SERVPRO of Dane County West professionals has the training and expertise to help make it “Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau)
  • Google, and Facebook recommended with 5 star ratings
  • General Contractor License #: 1317784
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.

Fire Damage Tips

Have  Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Video - Fire Damage Restoration - SERVPRO of Dane County West

*Source: Morrow & Sheppard, LLP blog

Commercial Cleaning Services Near You

11/15/2021 (Permalink)

SERVPRO of Dane County West offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business.

SERVPRO of Dane County specializes in the following commercial cleaning services in the Dane County, Madison, WI area:

  • Carpet Cleaning - One of the best ways to welcome new customers or clients into your commercial building is to have the carpets cleaned regularly. 
  • Ceiling and Wall Cleaning - Ceiling and walls are regularly exposed to dirt, dust, and restaurant cooking oils and grease as well as other contaminants.  Cleaning should be part of the cleaning maintenance of your business. You should also clean walls before painting so that the primer and paint can adhere properly. 
  • Vandalism and Graffiti Cleaning - Vandalism and graffiti can be very upsetting. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.
  • Odor Removal - Your basic cleaning service is not going to have the expertise to effectively deodorize your property. Take advantage of SERVPRO’s cleaning services to remove unwanted odors with the use of professional grade products and equipment.
  • Sewage and Biohazard Clean Up - Our experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your business.
  • COVID Disinfections - Unfortunately these types of cleanings have picked back up for us recently. If your commercial building has any type of bacteria or disease outbreak we have the ability to come disinfect. We offer two types of cleanings: preventive and confirmed cases. 
    • Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning utilizing EPA approved products. 

If your commercial building requires any of our cleaning services, please reach out to us and we will be happy to provide a free estimate!    

Have Questions? Call SERVPRO of Dane County West Today (608) 497-3331

Have Water Damage in Dane County, Madison, WI?

11/10/2021 (Permalink)

a flooded family room with a floating couch with SERVPRO house logo Water Damage or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

What to Do Until Help Arrives – Water Damage Tips 

When your home or business has water damage from flooding, broken or leaking pipes, sink or toilet overflows, we at SERVPRO of Dane County West have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to dry and restore your property.

Here are some helpful water restoration tips on what to do until help arrives! 

DO:

  • Do: Shut off the water source if possible, or contact a qualified party to stop the water source.
  • Do: Turn off circuit breakers for the building's wet areas, when access to the power distribution panel is safe from electrical shock.
  • Do: Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Do: Remove and prop up wet upholstery cushions for even drying.
  • Do: Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do: Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
  • Do: Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Do: Hang furs and leather goods to dry separately at room temperature. 

Don't:

  • Don't: Enter rooms with standing water where electrical shock hazards may exist.
  • Don't: Enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don't: Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Don't: Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Don't: Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Don't: Turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Have Water or Flood Damage?
Call SERVPRO of Dane County West Today –(608) 497-3331

We specialize in water damage restoration, the cornerstone of our business. We have extensive water & fire damage cleanup and restoration training to get your property back to preloss condition.

  • SERVPRO of Dane County West is an IICRC Certified Firm including technicians certified in the following:
    • Fire & Smoke Restoration
    • Odor Control
    • Water Damage Restoration
    • Applied Structural Drying
    • Biohazard (Including COVID-19)
    • Mold remediation
  • In addition to IICRC Certifications, we are General Contractors specializing in rebuilding water or fire damaged homes back to their preloss condition. General Contractor License #1317784

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • A+ BBB (Better Business Bureau) rating
  • 5-Star Google and Facebook Ratings
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process for a stress-free claims process.

The SERVPRO Water Damage Restoration Process

Water Damage or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Flu Prevention Tips Near You

11/8/2021 (Permalink)

a cloudy backdrop with warning sign saying "Flu Season Ahead" To help prevent the spread of flu & COVID businesses can depend on SERVPRO of Dane County West to clean and sanitize buildings. (608) 497-3331

Flu Season - Prevention Tips

The COVID-19 pandemic has challenged business owners and homeowners alike in the Dane County, Madison, WI area to find ways to live and work without exposing themselves or others to this highly contagious virus. Now, the approaching flu season is set to complicate that challenge even further. To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, we at SERVPRO of Dane County West urges everyone to be extra vigilant about adhering to the CDC cleaning and disinfecting protocols this year.

The single best way to prevent seasonal flu is to get vaccinated each year, but good health habits like covering your cough and washing your hands often can help stop the spread of germs and prevent respiratory illnesses like the flu.

Flu Prevention Tips

1. Avoid close contact.

Avoid close contact with people who are sick. When you are sick, keep your distance from others to protect them from getting sick too.

2. Stay home when you are sick.

If possible, stay home from work, school, and errands when you are sick. This will help prevent spreading your illness to others.

3. Cover your mouth and nose.

Cover your mouth and nose with a tissue when coughing or sneezing. It may prevent those around you from getting sick.

4. Clean your hands.

Washing your hands often will help protect you from germs. If soap and water are not available, use an alcohol-based hand rub.

5. Avoid touching your eyes, nose, or mouth.

Germs are often spread when a person touches something contaminated with germs and then touches his or her eyes, nose, or mouth.

6. Practice other good health habits.

Clean and disinfect frequently touched surfaces at home, work, or school, especially when someone is ill. Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.

Source: Centers for Disease Control and Prevention. 

To help prevent the spread of flu germs, homes and businesses can depend on SERVPRO of Dane County West to clean and sanitize building materials, surfaces, and contents. We use restoration industry standards, professional cleaning products, and EPA-registered cleaners and disinfectants.

For home and business owners who want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of Dane County West can help with our Certified: SERVPRO Cleaned program. Certified: SERVPRO Cleaned was developed for businesses in response to the pandemic. 

Certified: SERVPRO Cleaned - Ushering in a New Standard of Clean

The high level of confidence that a professionally cleaned space provides offers a welcomed reassurance to patrons as the flu season intersects with COVID-19. 

SERVPRO® is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties during this unprecedented time of the COVID-19 outbreak. All of our cleanup practices are in accordance with the guidelines provided by the Center for Disease Control (CDC) and the United States Environmental Protection Agency (EPA). 

We at SERVPRO of Dane County West want you to have the confidence and security in knowing that we have the specialized training and products to give your patrons and employees peace-of-mind with documentation showing proof of sanitization.

SERVPRO Commercial Services

Questions? Call SERVPRO of Dane County West #608-497-3331.

Drying Chambers Speeds Drying and Lessens Cost in Dane County, WI

11/3/2021 (Permalink)

a plastic drying chamber used to compartmentalize a large space into a smaller one for optimum drying conditions Have Fire Damage, Water Damage, Biohazard, or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Containment speeds drying water damaged areas

By using a simple containment system as seen in this commercial property in Madison, WI, we can decrease the size of the area we are drying. Containment speeds drying areas that have water damage and lessens costs to our clients and customers.  In this case we had a saturated water damaged floor in one area of a large showroom from a broken water pipe. By using containment we focused the drying to only the affected areas instead of drying the whole showroom.

SERVPRO of Dane County West Professionals establish environments favorable for drying 

We do this by manipulating temperature and humidity levels with the aid of state of the art monitoring and drying equipment to produce optimum drying conditions.

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for more efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. 

Even small water damages from broken water pipes, overflown sinks, and dishwasher or washing machine malfunctions can cause severe structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Dane County West has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. 

Commercial Services Overview

When fire and water take control of your life, we help you take it back. Our goal is to make it...”Like it never even happened.”

We are locally owned and operated serving the Dane County, Madison, WI area. We also live and work in our community and take great pride in living and working here. When fire or water damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. 

  • We are an IICRC Certified Firm
  • 5-Star Google and Facebook Ratings
  • A+ BBB Rating
  • 24/7 Emergency Services

Have Fire Damage, Water Damage, Biohazard, or Mold Damage?
Call SERVPRO of Dane County West Today – 
(608) 497-3331

What Our Customers Have to Say - Testimonials

Cooking Safety Tips for Fire Prevention Near You

11/1/2021 (Permalink)

a cooking fire on a gas stovetop with title, Fire Damage? It's our job to be there when needed. with SERVPRO house logo. Water Damage, Flood Damage, Fire Damage or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Did you know that cooking fires are the number one cause of home fires and home injuries in the Dane County, WI area?

The leading cause of fires in the kitchen is unattended cooking according to NFPA.

Safety tips to prevent home cooking fires.

  • Never leave the kitchen while you are frying, grilling, boiling or broiling food.
  • Fires start when the heat is too high, if you see signs of smoke or boiling grease, turn off the burner
  • Keep all combustible material such as oven mitts, wooden utensils, food packaging, towels or curtains away from you stovetop.

Safety considerations for cooking with oil

  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
  • If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside.

If you have a cooking fire

  • Get out of the house if you have a fire! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.
  • For an oven fire, turn off the heat and keep the door closed.

Should you experience a fire, water, smoke, or soot damage, we’re fire and water damage specialists in the Dane County, Madison, WI area. 

We specialize in fire and water damage restoration, the cornerstone of our business. We have extensive fire damage cleanup and restoration training to get your property back to pre-fire condition.

  • SERVPRO of Dane County West is an IICRC Certified Firm including technicians certified in the following:
    • Fire & Smoke Restoration
    • Odor Control
    • Water Damage Restoration
    • Applied Structural Drying
    • Biohazard
    • Mold remediation
  • We make it "Like it never ever happened," specializing in rebuilding water or fire damaged homes back to their preloss condition. General Contractor License #1317784
  • SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. 

  • 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

SERVPRO Fire Damage Restoration Process

Water Damage, Flood Damage, Fire Damage or Mold Damage?
Call SERVPRO of Dane County West Today –(608) 497-3331

Smoke Damage Types and the Professional Products Used to Restore Fire Damage Near You

10/26/2021 (Permalink)

When Fire Damage Takes Control of your Life in Dane County, Madison, WI, We Help you Take it Back

The first 48 hours after fire damage can differentiate between restoring versus replacing your property and personal belongings. SERVPRO of Dane County West Professionals provides timely response with mitigation services ranging from fire, smoke, and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings, and memories are restored to the preloss condition when possible. 

Fires bring various types of smoke damage that require specialized products and training to mitigate the soot residue cleanup.

The different types of smoke damage include:

  • Wet Smoke Damage. (Plastic and Rubber) Low heat, smoldering, pungent odor, sticky, and smeary often accompanied with smoke webs. 
  • Dry Smoke Damage. (Paper and Wood) Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue. (Produced by evaporation of material rather than from a fire) Virtually invisible, discolors paints and varnishes, extreme pungent odor. The most common protein fires are from burnt food.
  • Fuel Oil Soot Damage. (Furnace puff backs) While “puff backs” can create havoc for homeowners, SERVPRO of Dane County West professionals can, in most cases, restore the contents and structure quickly.
  • Other Types. (Tear gas, fingerprint powder, and fire extinguisher residue) Special loss situations require special care.

Before restoration begins, SERVPRO of Dane County West Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and their contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO of Dane County West professionals to focus on saving your precious items.

SERVPRO of Dane County West professionals knows smoke can penetrate various cavities within the structure, causing hidden damage and odor. As an IICRC Certified firm, SERVPRO of Dane County West has the training and specialized equipment and products to restore all types of fire damage. 

There are many products utilized in fire restoration, but the ones listed below are some of the most common SERVPRO of Dane County West utilizes.

  • Dry Soot Chemical Sponge - natural rubber sponges designed to remove soot from fires in a dry state. The tiny porous cells of the sponge lift soot from surfaces quickly without smearing.
  • Dry Ice Blasting - Dry ice blasting uses compressed air to accelerate solid carbon dioxide (CO2) dry ice pellets to clean a variety of surfaces including those from fire damage. Dry ice cleaning is a "green" process that uses small pellets of recycled carbon dioxide to clean a surface. The pellets sublimate (turn from solid directly to gas) during the cleaning process. That rapid change in state from solid to gas causes microscopic shock waves which assist in removing the contaminant. Dry ice blasting for fire damage restoration is non-abrasive, non-conductive, and nonflammable. Dry ice blasting generates no additional waste or secondary contamination unlike media and water blasting.
  • Ultra Sonic Cleaning Machines - Ultrasonic sound waves produce millions of microscopic bubbles that form and collapse, creating a gentle implosion and vacuum called cavitation to clean and restore items. 
  • Ultra-Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 
  • Hydroxyl Generators - Hydroxyls work primarily by abstracting hydrogen atoms, thereby dismantling the molecular structure of odors and volatile organic compounds (VOCs). Powerful hydroxyl generators using the same broad range of UV radiation as the sun are now used to naturally clean and deodorize indoor environments
  • Ozone Machine - Used to oxidize organic odors such as smoke, pet odors, mildew, organic pollutants, and more without chemicals.
  • Air Scrubbers and Negative Air Machines - Air Scrubbers are used for cleaning and controlling air quality and creating negative pressure in a work area. How It Works: Air enters the unit and passes through three-stage filtration capturing smoke, fumes, mold spores, dust, and particulate. Clean air is returned to the environment.
  • Professional Grade Smoke Cleaning/Deodorizer Products –SERVPRO Industries, LLC has a chemical division dedicated to developing products specifically designed to clean fire-damaged contents. From floors to ceilings, SERVPRO has a product for that. 

You Have So Much Invested In Your Property; Trust Professionals to Protect Your Most Valuable Asset! SERVPRO of Dane County West understands that using professional equipment makes a measurable difference in reducing claims loss expense. The right tool for the right job is vital to timely mitigation and restoration. 

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • For a stress-free claims process, SERVPRO works with your insurance to manage the insurance process and paperwork.

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

 Fire Damage Emergency Tips - What you can do until help arrives

Water Intrusions Can Lead to Mold Growth Near You

10/25/2021 (Permalink)

title says "mold problem? We can Help. Call SERVPRO of Dane County West. If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331 Serving Madison, WI and surrounding areas.

When water intrusions are not addressed right away in Madison, WI, the resulting damage can present an increased risk of potentially harmful mold growth. 

Water intrusions can result from storm damage, leaky water pipes, broken water pipes, toilet, sink, and bathtub overflows, septic back-up, plumbing or equipment failures, to name a few.

Take Precautions

SERVPRO of Dane County West Professionals handles water damage every day and knows prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained recent water damage, it is vital to remove excess water and promptly dry the structure. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong, musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require a qualified Indoor Air Quality Professional's expertise like an Industrial Hygienist/Environmentalist to inspect the building for mold growth and water damage problems. Air Quality Professionals, also called Industrial Hygienists/Environmentalists, tend to approach indoor mold conditions primarily from a scientific perspective. They are trained to take air samples and surface samples of visually apparent mold and develop a protocol for the remediation process. Once they have the sample analysis completed, the customer calls us, SERVPRO of Dane County West, to mitigate and remove the detected mold. 

SERVPRO of Dane County West highly recommends that our customers engage Industrial Hygienists/Environmentalists to detect exactly where microbial growth may be found in their homes. This is a partnership we strongly recommend and is mutually beneficial for our customers.

Blog - The Mold Mitigation Process – Partnering with Industrial Hygienists / Environmentalists

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours.

If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331. 

We’re Here To Help™!

We care about the proper restoration of your structure. In most water damage situations, excessive mold growth is not a problem, and SERVPRO of Dane County West Professionals can safely restore your building to its preloss condition. 

Free Continuing Education Class Near Year

10/21/2021 (Permalink)

servpro house logo with title CE Class November 17, 2021 FREE Virtual Continuing Education Class November 17, 2021 Near You November 17, 2021 9AM Sponsored by SERVPRO of Dane County West

FREE Virtual Continuing Education Class November 17, 2021 Near You

November 17, 2021 9AM
Sponsored by 
SERVPRO of Dane County West


Subject:
Restoring Drying for Water Damage
CE Course (course number #6000093890) is scheduled 9:00 AM - 11 AM for 2 credits.  We will be opening our virtual classroom at 8:00 AM, 60 minutes before the class is scheduled to start.

Register in advance for this meeting:
https://us02web.zoom.us/meeting/register/tZ0kf-CurTkqGd0vrCQKNgZ6h_Sbo7D8F3E5

With preregistration you will receive the zoom link and passwords to join the day of the course. We highly encourage you to register prior to the day of the class.
 
On the day of the course please join us 60 minutes prior to class time to show us a copy of your photo ID. Once your ID has been verified you will be officially registered for the class and have time to do what you need that morning prior to class. Class size is limited to 25 so please register early and show up for Photo ID verification early as well.  We CANNOT allow late participants into the classroom, and tardiness will cause you to miss the course. 
 
Our state certification also REQUIRES that you log into Zoom using a device that has a camera and a microphone.  You MUST maintain video and audio connection for the duration of the course (though we do understand that technical issues are unpredictable)
 
PLEASE NOTE – this all means you MUST be logged into the waiting room prior to the start of class. These videos are recorded and there cannot be any exceptions.  We CANNOT allow late participants into the classroom, and tardiness will cause you to miss the course.  
 
We look forward to seeing you in our class on 11/17/21.

  www.SERVPROdanecountywest.com

Water Damage Cleanup in Madison, Wisconsin

10/18/2021 (Permalink)

a woman on the phone calling about a dishwasher overflowing from water damage Water Damage, Flood Damage, Fire Damage or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Water Damage Restoration Process Near You

When your Madison home or commercial property has water damage from flooding or leaks, SERVPRO of Dane County West has the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. 

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. 24/7/365 #608-497-3331

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your SERVPRO of Dane County West Professionals will answer your call with rapid action and a full arsenal of drying equipment. 

Here are a few tools used by SERVPRO of Dane County West Professionals for Water Damage Assessment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of East Baton Rouge professionals to monitor drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of East Baton Rouge professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

SERVPRO of Dane County West's highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry high-volume Extractors, like the one shown in this picture. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry High-Volume Extractors (HVE) can be portable or truck-mounted. The former can be taken into the building and allows access to hard-to-reach areas, but the latter is more powerful and has its own power sources. Truck-mounted extractors are designed for both restorative cleaning and water removal in a water damage scenario.
  • At SERVPRO, we have a team of highly trained, IICRC-certified technicians who can relieve you of that stress.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

SERVPRO of Dane County West Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Advanced Industry-Standard Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture. The industrial-grade dehumidifiers SERVPRO of Dane County Uses can remove hundreds of pints of water per day depending on the room’s relative humidity.
  • Industrial grade dehumidifiers pull the water vapor from the air.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which cause moisture to evaporate at a faster pace.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

After protecting and securing the structure, professionals at SERVPRO of Dane County West can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

SERVPRO Water Damage Repair and Restoration

SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. 

We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

Water Damage, Flood Damage, Fire Damage or Mold Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Fire Damage Prevention Tips Near You

10/11/2021 (Permalink)

fire damage title with fire background Second Title says Call SERVPPRO of Dane County West Have Questions About Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 IICRC Certified Firm.

Take Precautions in Madison, WI, to Prevent Fire Damage 

As temperatures drop in the Madison, Wisconsin area, take precautions so you can prevent serious problems such as smoke and fire damage.

Here are four tips that will help you feel safer when you need to turn up the heat.

  1. Check Your Space Heater

Small space heaters are typically used when the main heating system is inadequate. They can also boost the temperature of rooms used by individuals who are sensitive to cold.

Safety is a top consideration when using space heaters. The U.S. Consumer Product Safety Commission estimates that more than 25,000 residential fires every year are associated with the use of space heaters.

When using a space heater, make sure there is at least three feet of clearance around it and that it’s placed on a level surface. Keep children and pets away and always unplug the heater when you are not in the room.

  1. Test All Emergency Detectors

Smoke and carbon monoxide detectors are typically battery operated and it’s important to check them regularly. These warning devices will alert your family to fire and dangerous smoke if working properly. It’s generally best to replace the batteries in your smoke detectors every time the clocks change—twice a year.

  1. Schedule a Fireplace Inspection

Chimney fires are mainly caused by creosote, a highly flammable residue that builds up in the flue of a fireplace. Buildup inside the chimney can easily cause a fire and lead to smoke damage. Cracks in the chimney liner could also cause carbon monoxide to spread throughout the home. Given that this is an odorless and colorless gas that can be fatal, it’s critical to make sure the fireplace is safe before you start using it. It’s important to sweep chimneys at the beginning of winter to prevent the buildup and ignition of creosote and other debris.

  1. Create a Family Plan

Talk with all family members about a fire escape plan and practice the plan twice a year.

If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP.

SERVPRO of Dane County West understands the trauma that follows a fire loss. When fire damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance. 

SERVPRO Fire Damage Restoration Process

SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. 

We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

Have Questions About Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Plan for a Fire-Free Fall in Madison, WI

10/11/2021 (Permalink)

three garden wire towers filled with gourds and pumpkins Have Water Damage, Fire Damage, Smoke Damage or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Keep Madison, Wisconsin Fire-Free this Fall

The Fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. Plan this season to help ensure it is safe and fire-free.

  • Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
  • Keep emergency exits clear of decorations, so nothing blocks escape routes.
  • Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  • Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose a material that won’t easily ignite if it comes into contact with heat or a flame.
  • It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn and out of the way of doorsteps, walkways, and yards.

Should you experience a fire, water, smoke, or soot damage, we’re fire and water damage specialists in the Dane County, Madison, WI area. 

We specialize in fire and water damage restoration, the cornerstone of our business. We have extensive fire damage cleanup and restoration training to get your property back to pre-fire condition.

  • SERVPRO of Dane County West is an IICRC Certified Firm including technicians certified in the following:
    • Fire & Smoke Restoration
    • Odor Control
    • Water Damage Restoration
    • Applied Structural Drying
    • Biohazard
    • Mold remediation
  • In addition to IICRC Certifications, we have licensed General Contractors specializing in rebuilding water or fire damaged homes back to their preloss condition. General Contractor License #1317784

SERVPRO Fire Damage Restoration Process

The best way to protect your family’s safety from a home fire is to teach all family members about fire prevention.

The three Ps of safety is a plan provided by the Federal Emergency Management Agency (FEMA), the American Academy of Pediatrics, and the US Fire Administration.

The Three Ps of Fire Prevention Are:

  •  Prepare – This step focuses on reducing the risk of fire damage situations.
  •  Practice – This step covers conducting fire drills and overall fire safety habits
  •  Prevent – This final step includes teaching your family about getting out safely

Have Water Damage, Fire Damage, Smoke Damage or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." 

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • For a stress-free claims process, SERVPRO works with your insurance to manage the insurance process and paperwork.

Here to Help with Fire Damage or Water Damage Near You

10/4/2021 (Permalink)

key differentiators title with green background Have Water Damage, Flood Damage or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 Serving Madison, WI

SERVPRO of Dane County West cares about readiness for our Dane County, Madison, WI, community

SERVPRO is the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™ and DryBook™ Mobile.

Here are the four Key Differentiators, READY, FASTER, HERE TO HELP, and PROOF that set us apart in the industry.

READY

SERVPRO’s Brand and reputation is largely based on readiness. SERVPRO® is always ready to help when disaster strikes, but also knows the importance of ensuring home and business owners are “Ready for whatever happens.”

The SERVPRO® Emergency READY Profile (ERP) is a no-cost readiness plan that is designed to help home and business owners recover from a disaster faster, which saves both incident response time and recovery costs. The no-cost ERP mobile app allows ERP data to be stored on a smartphone, allowing for quick access to help.

FASTER

With over 1,700 Franchise locations, SERVPRO® is strategically positioned throughout the nation to be faster to any-sized disaster. More locations mean faster response! SERVPRO® is available 24 hours a day, seven days a week, 365 days a year.

The SERVPRO® DryBook™ and DryBook™ Mobile is a tool that manages industry requirements on drying to validate restoration is done to standard. This improves results, restores property faster, and gets the customer back in their home or business sooner.

HERE TO HELP

SERVPRO’s commitment to being Here To Help is founded on a philosophy of deeply understanding the consumer’s wants and needs, resulting in tailored customer solutions and training excellence.

Communication is the most important part of the restoration process in order to keep everyone involved in a job informed. SERVPRO accomplishes this through an online Here To Help Connection portal. The Here To Help website gives customers protected access to daily updated job progress, mitigation tips, and offers solutions to common questions related to work being performed on their home or business.

PROOF

SERVPRO’s training background includes an IICRC-approved training school with a state of the art corporate training center including full-sized fire and flood properties. SERVPRO has drying down to a science. Science of Drying was developed out of the need to further validate the drying process and use more precise documentation on defining when a structure is dry.

When it comes to water damage, there is nothing more important than making sure the job is done right the first time. SERVPRO is on the front-line of training, technology and technique.

Should you home or business experience a water damage or fire damage emergency, we are here to help. 

What our Customers Say...Testimonials

Have Water Damage, Flood Damage or Fire Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Best Water Damage Restoration Services in Madison, Wisconsin

10/4/2021 (Permalink)

Best water damage restoration services in Madison WI logo - Expertise Have Fire Damage, Water Damage, or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

We are thrilled to be recognized by Expertise as one of the “Best Madison Water Damage Restoration Services” with an A+ reputation rating. 

Expertise added, SERVPRO of Dane County West is a fire and water cleanup and restoration company offering service to residential and commercial customers with 24/7 emergency service available. Using thermographic imaging to detect moisture in walls, carpets, and structural elements along with high-end drying and dehumidification equipment, the company's trained restoration technicians rapidly remove water caused by leaks, backups, broken fixtures, and natural disasters. Carpet reinstallation, drywall replacement, and painting services are available to restore affected areas to their pre-damage state."

SERVPRO of Dane County West understands the stress and worry that comes with a fire damage or water damage and the disruption it causes your life and home or business. 

We specialize in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage. SERVPRO of Dane County West also mitigates mold and mildew from your home or business. We are General Contractors for rebuild services (license #1317784); also, we have experience and certification in bioremediation. We utilize EPA-approved hospital-grade disinfectants and are compliant with CDC standards for COVID-19 disinfection. 

As a leader in fire and water cleanup and restoration, our number one goal is returning damaged properties to their preloss condition, doing all we can to make it "Like it never even happened."  

SERVPRO of Dane County West is an IICRC Certified Firm with fire, water, biohazard, and mold IICRC certifications. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dane County West. 

We are locally owned and operated serving the Dane County, Madison, WI area. We also live and work in our community and take great pride in living and working here. When fire or water damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. 

  • We are an IICRC Certified Firm
  • 5-Star Google and Facebook Ratings
  • A+ BBB Rating
  • 24/7 Emergency Services

Have Fire, Water, Biohazard, or Mold Damage?
Call SERVPRO of Dane County West Today – 
(608) 497-3331

What Our Customers Have to Say - Testimonials

Have Fire Damage Near You? Call SERVPRO of Dane County West

9/28/2021 (Permalink)

a fire damaged room with two men in servpro uniforms cleaning up the fire damage with a servpro logo and phone number listed Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 IICRC Certified Firm serving Madison, WI

Cooler Temperatures in Madison, WI, Bring Furnace Malfunctions Like Puff Backs

A puff back is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in grimy soot, or a puff back can leak soot particles more gradually.

Puff backs can also be caused by a partly clogged or cracked nozzle, improper nozzle angle, cracked electrodes, poor adjustment of the air-fuel mixture, a defective spark transformer, shorted ignition cables, or dirty or low-grade fuel.
The aftermath of a puff back is messy. Walls, ceilings, carpets, furniture, and curtains are coated with a fine film of soot and smoky streaks. As a rule, the damage is worse with a forced-air heating system or central air-conditioning, because the ductwork provides a path through the house, even into closets.


Cleaning up the soot mess is not a job for the amateur, but rather a professional fire restoration company like SERVPRO of Dane County West.
We use special techniques and materials. For example, attempts to wash the soot off a flat-painted wall or ceiling usually leave greasy smears. At SERVPRO of Dane County, we use water-less rubber chemical sponges that work as an eraser and absorb the soot without spreading it. As an IICRC Certified Firm, we are fire damage experts with the training, specialized equipment, and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Equipped with the training, tools, and experience to quickly and efficiently clean and restore your home or business, SERVPRO of Dane County West will help make your puff back "Like it never even happened."

Fire Damage Tips - What you can do until help arrives

Have Questions About Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Mold Prevention Tips in Madison, Wisconsin

9/24/2021 (Permalink)

black mold spores with title that says "Mold Problem? Call SERVPRO, we can help If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving Madison, WI.

Mold, the Good and Bad Near You

Mold can be good — it's essential in making brie and penicillin, for example, and necessary for the decomposition of organic matter in nature — but it can also be bad, especially when it grows undetected in your home or business. 

Mold can grow anywhere: on carpet, clothing, food, paper, and even in places you can't see, such as the backside of drywall, areas inside walls around leaking or condensing pipes, and above ceiling tiles.

If mold is left untreated, it can may cause health effects.

So what can you do if you're concerned about mold growing in your home?

The best approach is preventing mold before it becomes a problem. The key to mold prevention is simple: moisture control.

Here are nine ways to curb moisture indoors, and the mold that thrives on it.*

1. Identify problem areas in your home and correct them. You can't mold-proof your home, but you can make it mold-resistant. Do an audit of your home: where are the problem areas? Does the basement flood? Do you notice frequent condensation on an upstairs window? Is there a water stain on the ceiling from a persistent leak? Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Or it may be a matter of major excavation and waterproofing. Whatever the case, address the problem now. It might cost some money upfront, but it will surely be more costly down the road if mold continues to grow unchecked.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. Seepage into the basement after heavy rainfall, accumulation from a leaky pipe, even a spill on the carpet should be dried within 24 to 48 hours. If you've experienced a flood, remove water-damaged carpets, bedding, and furniture if they can't be completely dried. Even everyday occurrences need attention: don't leave wet items lying around the house, and make sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Hang them to dry — preferably outside or in areas with good air circulation.

3. Prevent moisture with proper ventilation. It may be that your routine domestic activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Vent appliances that produce moisture — clothes dryers, stoves — to the outside (not the attic). Use AC units and dehumidifiers (especially in humid climates), but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer. Your energy-efficient home may be holding moisture inside, so open a window when cooking or washing dishes or showering, or run an exhaust fan.

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. Traditional drywall is composed of a gypsum plaster core pressed between plies of paper. Mold-resistant drywall is paperless — the gypsum core is covered in fiberglass, making the surface highly water-resistant. Moisture-resistant drywall is especially valuable in areas prone to wetness, such as bathrooms, laundry rooms, basements, and kitchens. Not only is traditional drywall more susceptible to mold than the paperless kind, but it is also difficult to rid of mold. Mold-resistant gypsum board is also available; the core of the drywall is developed in such a way to prevent moisture absorption, and thus prevent mold growth.

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You'll also be able to detect high humidity by simply paying attention to potential problem areas in your home. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of moisture (for example, turn off a humidifier if water appears on the inside of nearby windows).

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve airflow in your home. According to the EPA, as temperatures drop, the air can hold less moisture. Without good airflow in your home, that excess moisture may appear on your walls, windows, and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house. Instead of getting rid of your plants, try adding a bit of Taheebo tea to the water you give to your houseplants. The oil of this tree, which withstands fungi even in rain forests, helps hinder mold growth in plant soil and can be found at natural food stores.

*tips from MNN 

If You See Signs of Mold,
Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West Mold Remediation

Water Damage Near You Timeline

9/15/2021 (Permalink)

water damage timeline from immediate water damage to over 48 hours with servpro house logo Have Water Damage, Flood Damage, or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving Dane County, Madison, WI

Timeline for Water Damage Near You

The longer water damage sits, the more damage it causes. Every water damage should be treated as an emergency and it’s important to get water damage mitigated immediately. The following timeline shows how fast water damage water damage occurs, and why water damage mitigation needs to happen as possible:

Within Minutes

Water spreads and saturates the property quickly and is absorbed into walls, floors, upholstery and belongings. Porous materials, like paper goods begin to absorb water immediately.  

1-2 Hours

Drywall and insulation swells, carpet and upholstery have absorbed water and become heavy and sodden. Metals begin to tarnish.  

48 Hours – 1 week

Mold grows; doors and furniture warp; metal begins to rust. Wood floors and wood furnishings also begin to swell, and furniture begins to warp/mold. Mold growth begins in as little as 24 hours after moisture has been present, so now there will be a major concern for mold.

Over 1 week

Water contamination becomes Category 3, with bio-hazardous contaminants that pose serious health effects. Few items are salvageable and structural damage is likely to occur. Mold growth and other harmful bacteria are now major risks.

No matter the size, scope, or length of water damage to your Madison, WI, home, SERVPRO of Dane County West is Here To Help® make it “Like it never even happened.”®

  • 24-Hour Emergency Services
  • Faster to Any Size Disaster
  • Locally Owned and Operated – Proudly serving Dane County, Madison, WI
  • A Trusted Leader in the Restoration Industry
  • Highly Trained Fire Restoration Technicians – IICRC CERTIFIED FIRM
  • 5-Star Google Rating, and A+BBB (Better Business Bureau) A+ Rating

The SERVPRO Water Damage Restoration Process

Have Water Damage, Flood Damage, or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Fire, Smoke and Soot Restoration Near You

9/14/2021 (Permalink)

a before and after picture of an entry to a house with fire damage before and remodeled after Have Questions About Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 24/7 Emergency Service.

Your Madison, WI, property contains your most valuable possessions

SERVPRO of Dane County West Professionals understand the trauma that follows a fire damage loss. When fire damage takes control of your life, we help you take it back. 

Structural Cleaning:

  • After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO of Dane County West will pre-test to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure.  
  • Depending on the amount of soot, SERVPRO of Dane County West may be even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing.  
  • In other cases, SERVPRO of Dane County West will clean to "prepare for painting".  This process deodorizes and ensures the new paint will adhere properly to the surface.

Contents Cleaning:

  • All of the restorable contents in affected areas will be professionally cleaned and deodorized.  This includes area rugs, furniture, draperies and upholstery.
  • SERVPRO of Dane County West Professionals begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate.
  • SERVPRO of Dane County West Professionals can provide wet or dry cleaning services.  Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition.  This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more.  Finally, SERVPRO of Dane County West can provide an inventory list of all "to be claimed" items if requested. 

Deodorization: 

  • SERVPRO of Dane County West Professionals provide specialized services that rid your home or place of business of offensive odors left by fire damage or smoke damage.  SERVPRO of Dane County West Professionals do not merely cover lingering odors with a fragrance, they seek out the sources of odor and remove them.  

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

SERVPRO Fire Damage Restoration Process

When fire and water take control of your life, we help you take it back.

Have Questions About Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

24-Hour Emergency Service.  Independently owned and operated proudly serving Dane County, Madison, WI. IICRC Certified Firm.

Common Causes of Water Damage near You

9/8/2021 (Permalink)

water leaking from a pvc pipe with title "Leaky Pipe?" Call SERVPRO of Dane County West Have leaky pipes, sink overflow or flooding? Call SERVPRO of Dane County West Today! (608) 497-3331. Proudly serving the Dane County, Madison, WI area

Water Damage in the Madison, WI area

Water can damage floors, drywall, kitchen, and bathroom cabinets as well as spread contamination. 1 in 50 homeowners files water damage claims each year, according to a report prepared by Verisk Analytics’ ISO unit. 

The good news, according to these sources, is that 93% of all water damage could have been prevented. 

Here are some ways to protect your home or business from water damage.  

  • Appliances: As appliances age, their hoses can weaken, and their pipes can rust. Common causes of refrigerator, dishwasher, and washing machine leaks include worn gaskets, broken doors, and clogged drains. If the water pools are without immediate discovery, a great deal of damage to the kitchen can occur from this water damage.  
    • A great way to prevent buildup in your dishwasher is to add lemon juice, vinegar, or baking soda in the dishwasher during a cycle.  
    • When refrigerators leak they typically produce a lot of access water that can pool on the bottom of them. The refrigerator leak may be caused by high humidity, leaving the refrigerator door open for long periods, or a clogged defrost drain tube that causes the water to overflow and leak out of the bottom of the refrigerator. To prevent your refrigerator from flooding, be sure that it is well insulated, and avoid moving it from its typical position too often.
    • Washing machine drainage issues and leaky hoses can often cause flooding. A shutoff kit can often prevent water from flooding into your home.
  • Damaged Pipes: The sudden changes to the direction of water flow can be too much for pipes to bear, eventually resulting in leaks. To prevent plumbing problems before they start, be on the lookout for cracks, bulges, stains, and other signs of moisture on your ceiling or floors. If you spot a leak, it could be a sign that there is damage in other areas as well. 
  • Clogged Drains: Drains frequently clog with dirt, grease, hair, and other substances. If sink drain clogs are left unchecked, clogged drains can cause unwanted water damage from overflow. Pouring boiling water down your drain once a month can help dissolve grease, soap scum, and other debris before it clogs your pipes.
  • Sump Pump Problems: If your sump pump stops working, you could have a major flood in your basement. While there are many ways a sump pump can fail, loss of power, an overworked pump, and a defective sump pump are the most common reasons for failure. To keep your sump pump working optimally, always make sure that it is standing upright, keep up with preventative sump pump maintenance, and be sure to check your pump regularly to make sure it’s working.
  • HVAC Units: Your Heating, Ventilation, and Air Conditioning (HVAC) system can cause extensive water damage if it’s not maintained. The common causes of HVAC water leaks include improper interconnection of pipes, clogged drains, and frozen evaporator coils. Be sure to have these systems inspected and cleaned regularly.
  • Structural Damage: Check your home regularly for signs of moisture dripping through your concrete and crawl spaces. Cleaning your gutters regularly and maintaining your trees and vegetation will help keep unwelcome water from damaging your walls and foundation. 
  • Natural Disasters: Floods, breaking dams, and snowstorms can all bring excessive and unwanted water into your home, causing a great deal of water damage. A flood alarm and warning system can help you protect your home against a natural disaster. You can also grade your lawn away from the house. Know where the water main is and shut it off when you leave for an extended period to prevent coming home to flooded property.

Preventing Residential and Commercial Water Damage

Appliance failures, broken pipes, clogged drains, sump pump failures, HVAC system malfunctions, and structural property damage are a handful of reasons water damage happens. Taking the proper precautions will likely prevent water damage from occurring. 

When water damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process.

We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

The SERVPRO Water Damage Restoration Process

Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Using Dry Ice Blasting in Mount Horeb, WI for Fire Damage Restoration

9/7/2021 (Permalink)

a male with brown hair in servpro ready uniform using a dry ice blasting spray machine to clean soot  from fire damage wall Have Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West today: (608) 497-3331 www.SERVPROdanecountywest.com

Dry Ice Blasting is a “Green” Process used for Fire Damage Restoration near you.  

Dry ice blasting uses compressed air to accelerate solid carbon dioxide (CO2) dry ice pellets to clean a variety of surfaces including those from fire damage. Dry ice cleaning is a "green" process that uses small pellets of recycled carbon dioxide to clean a surface. The pellets sublimate (turn from solid directly to gas) during the cleaning process. That rapid change in state from solid to gas causes microscopic shock waves which assist in removing the contaminant. Dry ice blasting for fire damage restoration is nonabrasive, non-conductive and nonflammable. Dry ice blasting generates no additional waste or secondary contamination unlike media and water blasting.

Dry ice blasting does not contribute to greenhouse gasses and no hazardous wastes are produced. The carbon dioxide gas is absorbed by trees and plants and converted into carbon (plant growth) and oxygen. With basic safety precautions, the work process is safe. No ozone-depleting chemicals are used and there is no exposure to Volatile Organic Compounds (VOC). Dry ice blasting is really "green" recycling at its best.

Video - Fires Unfortunately Happen, We are Here To Help!  

Highly Trained Restoration Specialists

After the first wave of heroes has rescued your home or business from fire, let SERVPRO of Dane County West help you restore it. We have the specialized fire and water damage restoration training, IICRC certifications, and equipment to respond immediately and to quickly restore your home or business to its pre-fire condition.

Fire Damage Repair and Restoration

  • 24-Hour Emergency Services
  • Faster to Any Size Disaster
  • Locally Owned and Operated – Proudly serving Dane County, Madison, WI
  • A Trusted Leader in the Restoration Industry
  • Highly Trained Fire Restoration Technicians – IICRC CERTIFIED FIRM
  • 5-Star Google Rating, and A+BBB (Better Business Bureau) A+ Rating

Have Fire Damage, Smoke Damage, or Soot Damage? Call SERVPRO of Dane County West today: (608) 497-3331

What our Customers say...Testimonials

Dane County, WI, Did you know it's National Preparedness Month?

9/6/2021 (Permalink)

national preparedness month 2021 three generations of females looking at laptop on couch Have Storm, Flood, or Fire Damage Near You? Call SERVPRO of Dane County West Today (608) 497-3331

The 2021 National Preparedness Theme is "Prepare to Protect. Preparing for disasters is protecting everyone you love."

National Preparedness Month (NPM) is an observance each September to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time.

SERVPRO® Industries, Inc. is once again proud to be a member of the National Preparedness Month Coalition and is committed to helping the U.S. Department of Homeland Security in its efforts to promote the importance of preparedness planning.

Here are steps to help you "Prepare to Protect" in an area near you

Make a Plan!

Talk to your friends and family about how you will communicate before, during, and after a disaster. Make sure to update your plan based on the CDC recommendations due to COVID-19.

Step 1: Put a plan together by discussing the questions below with your family, friends, or household to start your emergency plan.

  •  How will I receive emergency alerts and warnings? 
  • What is my shelter plan?
  • What is my evacuation route?
  • What is my family/household communication plan?
  • Do I need to update my emergency preparedness kit?
  • Check with the Centers for Disease Control (CDC) to update my emergency plans due to Coronavirus.
    • Get masks (for everyone over 2 years old), disinfectants, and check my sheltering plan.

Step 2:  Consider specific needs in your household

Tailor your plans and supplies to your specific daily living needs and responsibilities as you prepare your plan. Create your own personal network for specific areas where you need assistance. Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like operating medical equipment. Keep in mind some of these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs, including prescriptions and equipment
  • Disabilities or access and functional needs, including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency Plan

Download and fill out a family emergency plan or use it as a guide to creating your own.

Family Emergency Communication Plan - Ready.Gov

Step 4: Practice your plan with your family/household

Build a Kit. Gather supplies that will last for several days after a disaster for everyone living in your home. Don't forget to consider the uniqueness of each person or pet if you have to evacuate quickly. Update your kits and supplies based on recommendations by the CDC.

Basic Disaster Supplies Kit 

To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

A basic emergency supply kit could include the following recommended items:

  • Water (one gallon per person per day for several days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand-crank radio and an NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags, and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

Additional Emergency Supplies

Since Spring of 2020, the Centers for Disease Control and Prevention (CDC) has recommended people include additional items in their kits to help prevent the spread of coronavirus or other viruses and the flu.

Consider adding the following items to your emergency supply kit based on your individual needs:

  • Masks (for everyone ages 2 and above), soap, hand sanitizer, disinfecting wipes to disinfect surfaces
  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids, or laxatives
  • Prescription eyeglasses and contact lens solution
  • Infant formula, bottles, diapers, wipes, and diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification, and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels, and plastic utensils
  • Paper and pencil
  • Books, games, puzzles, or other activities for children

Emergency Supply List - Ready.Gov

Prepare For Disasters

Limit the impacts that disasters have on you and your family. Know the risk of disasters in your area and check your insurance coverage. Learn how to make your home and business stronger in the face of storms and other common hazards and act fast if you receive a local warning or alert.

  • Know what storm disasters and hazards could affect your area, how to get emergency alerts, and where you would go if you and your family need to evacuate.  Make sure your family has a plan and practices it often.

Order Free Preparedness Materials

Order free preparedness materials from FEMA's online ordering platform. These materials can be shipped directly to you at no cost. Please allow 2 to 3 weeks for delivery. Due to safety precautions put in place to protect employees and customers from COVID-19, you may experience delays. 

Have Storm, Flood, or Fire Damage Near You?
Call Us Today (608) 497-8047

Storm Damage Cleanup and Restoration

Is your Madison, WI Business Prepared?

9/4/2021 (Permalink)

50% of businesses may never reopen after suffering a disaster SERVPRO® Emergency READY Program helps business owners create a plan for their facility in Dane County, WI. (608) 497-3331 #sdcw

Fire and Flood Disasters Unfortunately Happen in Dane County, Madison, WI

SERVPRO® Industries, Inc. is once again proud to be a member of the National Preparedness Month Coalition and is committed to helping the U.S. Department of Homeland Security in its efforts to promote the importance of preparedness planning.

National Preparedness Month (NPM) is an observance each September to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time.

This is a great time for business owners in Dane County, WI, to review their emergency preparedness and business continuity plans. 

Are You Ready?

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. 

Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that if your business is affected by a disaster, they don't necessarily have to be.

It is important to prepare long before a disaster occurs. Consider the following steps to help you better prepare for a water or fire emergency.

  • Sign up for local alerts and warnings, download apps, and check access to wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble and/or update emergency supplies.
  • Collect and safeguard critical documents.
  • Document property and assets and obtain appropriate insurance.

Whether it’s a flood, fire, or extreme winter weather, we must work together to help ensure our families, businesses, places of worship, and neighborhoods are prepared.  Contact SERVPRO of Dane County West to find out how we can help make it “Like it never even happened,” if disaster strikes your life.

When Disaster Strikes, the Key to Business Continuity is having a Readiness Plan in Place.

We Can Help!

SERVPRO® Industries, LLC has developed the Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility at NO CHARGE. The business owner works with SERVPRO of Dane County West to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners can access their information 24/7 online and using SERVPRO’s free smartphone app.

An ERP assessment of your facility contains only the critical information needed in the event of an emergency. It provides facility details such as shut-off valve locations, priority areas, and priority contact information.

A SERVPRO of Dane County West Representative will come to your facility to take pictures of critical areas such as exits, stairwells, elevators, electrical room, alarm location, and water shut-off areas, so they are incorporated in the ERP accessible on the smartphone app and/or a printed out document. They will also identify and tag water shut-off valves, priority areas, and priority contact information. In addition, they will also identify the line of command for authorizing work to begin and who to call in the event of an emergency.

Whether you are away for lunch, on vacation, or it’s after hours, wouldn’t it be nice to have access to your vital building data and emergency contact information directly from your smartphone, 24/7/365? Now you can start with the FREE SERVPRO Emergency READY Profile!

The SERVPRO Emergency READY Profile Advantage:

  • A no-cost assessment of your facility. 
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster. 
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

By developing a complimentary SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and who to call in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Call Today to Get Started!

Brenda Delabarre 

Business Development Manager

SERVPRO of Dane County West

Cell: (608) 513-7278

Office: (608) 497-3331

SERVPRO Commercial Restoration Services

SERVPRO of Dane County West is locally owned and operated, serving the Dane County, Madison, WI area. When fire or water damage takes control of your life, we help you take it back.

We are available 24/7 for emergency services to help you regain control quickly. We work with all insurance for a stress-free claims process. We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating and Angie's List Recommended.

Have Questions? Call Us Today – (608) 497-3331

Saving Hardwood Floors after Water & Storm Damage near You

9/2/2021 (Permalink)

a wood floor with servpro floor mat drying system in use Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608) 497-3331 www.SERVPROdanecountywest.com

Is your Madison, WI, wood floor buckling from water damage?

We can help with our floor drying system. Should you experience water damage to your hardwood floors, we can often save them from demolition with our floor mat drying systems. It's imperative to start the restoration process immediately before secondary damage occurs from water damage. Without immediate action to mitigate the water loss, there is potential for mold, additional structural damage, and rot to occur. 

At SERVPRO of Dane County West, we utilize the latest in drying technologies to restore water damaged materials instead of replacing them. This saves everyone time and money. The photo in this blog shows the floor mat drying system in place. We were able to save their hardwood floors using our floor drying system. The Madison, WI, customer was thrilled that they didn't need to spend thousands of dollars to replace their floors! 

How Do Floor Mat Drying Systems Work?

Our Floor Mat Systems use the power of a high-pressure air mover to vacuum water vapor through the surface of the hardwood floor. We have various sizes that make it easy to custom fit the system to any floor layout.  

Water Damage Emergency Tips - What To Do Until Help Arrives

Should you experience water damage from storms, broken pipes, and water overflows, SERVPRO of Dane County West understands the stress and worry that follows a water loss. We have the storm damage restoration experience and specialized equipment to restore your Madison home or business to its pre-storm condition.

When water damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process.

We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608) 497-3331

It’s the Water Damage You Don’t See in Your Dane County, WI, Property That Can Lead to Significant Damage

8/31/2021 (Permalink)

a drawing of two servpro technicians locating water damage ares in a square cross section of a room Have Water, Flood, or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving Dane County, Madison, WI

Even small water damages to your Madison, WI, property have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your Dane County, Madison, WI, property. SERVPRO of Dane County West has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

How do we detect the extent of water damage from water leaks, bathroom overflows, storm flooding, and the many other causes of water damage? We at SERVPRO of Dane County West use industry-standard scoping tools to detect the moisture levels incurred from water damage. This allows us to effectively dry the affected areas with state-of-the-art drying equipment. 

Scoping involves locating the areas of the structure affected by water damage and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly.

SERVPRO of Dane County West uses the following equipment t detect water damage:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable SERVPRO of Dane County West to monitor the drying process.
  • Thermo-hygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO of Dane County West Professional using a psychrometric chart can calculate specific humidity, dew point, and vapor pressure. 

Once the scoping is completed, and the affected areas are identified, we use Psychrometry to measure and evaluate air conditions to create the proper atmosphere for optimal drying. Psychometry studies the air and its temperature, humidity, vapor pressure, and dew point properties. They are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for optimal and efficient drying. 

Water can damage materials in two ways:

  1. First, by absorption through direct contact with water.
  2. The second, moisture absorption from the air. Measuring the moisture content of the air is critical to the drying process. 

SERVPRO of Dane County West Professionals establish an environment favorable for drying

They also understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state-of-the-art detection equipment without causing secondary damages through improper drying processes. 

When fire and water take control of your life, we help you take it back 

Company Profile - About SERVPRO of Dane County West

What our Customers say...Testimonials

Should you experience water damage or fire damage to your home or business, call SERVPRO of Dane County West immediately. We are available 24/7 for emergency services.  We are locally owned and operated in the Madison, WI area and have five-star A-ratings on Google, Facebook, and BBB (Better Business Bureau). Most importantly, we are an IICRC Certified Firm. The Institute of Inspection, Cleaning, and Restoration Certification establish global standards and professional training.

The SERVPRO Water Damage Restoration Process

Have Water, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Common SERVPRO Questions in Madison, WI

8/26/2021 (Permalink)

SERVPRO house logo with title "Common Questions" SERVPRO of Dane County West Have Fire Damage, Smoke Damage, Soot Damage, or Water Damage? Call SERVPRO of Dane County West (608) 497-8047 Proudly serving Dane County, Madison, WI

Commonly Asked Questions for SERVPRO of Dane County West in Madison, Wisconsin

  • Do we provide Water Damage Restoration Services?

Yes. We are available 24/7 for water damage restoration to an area near you in Dane County, Wisconsin. SERVPRO of Dane County West Professionals uses specialized test equipment to determine hidden water. IICRC Certified SERVPRO of Dane County West professionals monitors and ensured your property is properly dried using advanced drying techniques. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claims cost.

The SERVPRO Water Damage Restoration Process

Water Damage Tips - What You Can Do Until Help Arrives

  • Do we provide Fire Damage Restoration Services?

Yes. We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, soot, or water damage in Madison, Dane County, WI. After a water or fire loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control, and doing all we can to make it “Like it never even happened,"® in an area near you.

The SERVPRO Fire Damage Restoration Process

Fire Damage Tips - What You Can Do Before Help Arrives

  • Do we provide catastrophic storm and major event response in Dane County, Madison, Wisconsin area?

Yes. The SERVPRO Disaster Recovery Team can help whether you're dealing with a tornado, hurricane, blizzard, or flood. The SERVPRO System has a network of strategically positioned storm teams on standby throughout the United States should a disaster strike near you. SERVPRO of Dane County West is available 24 hours a day and 365 days a year. We are prepared for the unpredictable.

SERVPRO's Disaster Recovery Team - Catastrophic Storm and Major Event Response

  • Do we provide storm damage services?

Yes. SERVPRO of Dane County West has years of experience, training, and IICRC certifications to handle all types and sizes of storms and floods with the inevitable water damage that follows near you.

Storm Damage Cleanup and Restoration

  • Do we provide mold mitigation?

Yes. SERVPRO of Dane County West has the training and expertise to remediate your home or business's mold in the near year.

Understanding Mold and Our Remediation Process

  • Do we provide mold testing?

No. We offer mold remediation, which is the removal of mold. It's a conflict of interest for us to offer mold testing in addition to mold remediation. We at SERVPRO of Dane County West often partner with Industrial Hygienists/Environmentalists for mold mitigation. Industrial Hygienists are trained and certified to take air samples and surface samples of visually apparent mold and develop a protocol for the remediation process. Once the mold sample analysis is completed, SERVPRO of Dane County West mitigate and removes the detected mold.

Blog - The Mold Mitigation Process – Partnering with Industrial Hygienists / Environmentalists

  • Do you work with your insurance?

Yes. We work with your insurance. SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. SERVPRO is the preferred vendor to 200 plus insurance companies throughout the United States and Canada.

  • Do we offer construction services to rebuild water damaged or fire damaged properties in the Dane County, Madison, WI area?

Yes. We are General Contractors (License #1317784). SERVPRO of Dane County West construction department is dedicated to making it “Like it never even happened.”®

Blog - As General Contractors, We Rebuild Damaged Property to Make it “Like it never even happened.”®

Have Fire Damage, Smoke Damage, Soot Damage, or Water Damage? Call SERVPRO of Dane County West (608) 497-8047

We are locally owned and operated, serving the Dane County, Madison, WI area. We live and work in our community and take great pride in living and working here. 

When fire or water damage takes control of your life, we help you take it back.

We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating.

What Our Customers Have to Say - Testimonials

Worried about Fire Damage Near You?

8/23/2021 (Permalink)

fire damage in Madison, WI, extreme heat from fire damaged paint with bubbling of paint on the ceiling and walls of this room Have Fire Damage, Smoke Damage, Soot Damage, or Water Damage? Call SERVPRO of Dane County West (608) 497-3331 Serving an area near you.

A Safety Plan like the Three Ps can help Prevent Home Fires Near You.

Did you know that the US Fire Departments responded to a fire every 24 seconds in the United States? More than one-quarter (27%) reported fires occurred in homes over the past five years.* 

The best way to protect your family’s safety from a home fire in Dane County, Madison, WI, is to teach all family members about fire prevention. The three Ps of safety is a plan provided by the Federal Emergency Management Agency (FEMA), the American Academy of Pediatrics, and the US Fire Administration.

The Three Ps of Fire Prevention Are:

  •  Prepare – This step focuses on reducing the risk of fire damage situations
  •  Practice – This step covers conducting fire drills and overall fire safety habits
  •  Prevent – This final step includes teaching your family about getting out safely

Prepare Your Home

There are several situations common to any home that could lead to fire damage,

  • overloaded electrical outlets
  • old and damaged wiring
  • old appliances
  • unattended lit candles
  • clutter near a hot stove

Prepare, Practice, and Prevent the above situations to eliminate unwanted and unexpected fire. Involve your children, and the whole will family is safer.

Practice Fire Escape Plans

Establish a fire escape plan and for your entire family, then run drills regularly. These drills should include:

  • What to do if the primary escape route is blocked. During these drills, watch out for things such as clutter in the hall.
  • Taking time to practice that if a doorknob is too hot to touch, it is unsafe to open the door.
  • Discussing the importance of remaining low to the ground so you don't inhale smoke while exiting.

Prevent Fire Injuries

This part of the family plan should include:

  • Discussions with children about not playing with matches or lighters but telling an adult about them.
  • Teaching your family the Stop, Drop, Roll technique in the event their clothing is on fire.
  • Talking about never going back into a building that's on fire.

There are many resources available for your safety practices and fire prevention habits. SERVPRO of Dane County West understands that fire and smoke damage can be devastating to property owners. We are an IICRC Certified Firm and are Here To Help® in an area near you.

Consistently review the three Ps of fire safety to protect your family from harm.

Have Fire Damage, Smoke Damage, Soot Damage, or Water Damage? Call SERVPRO of Dane County West (608) 497-3331

We are locally owned and operated, serving the Dane County, Madison, WI area. We live and work in our community and take great pride in living and working here. 

When fire or water damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating.

What Our Customers Have to Say - Testimonials

Video - Why Choose SERVPRO of Dane County West

*National Fire Protection Association

Detecting Water Damage in Madison, WI with Advanced Scoping Tools

8/12/2021 (Permalink)

a variety of water damage scoping tools for SERVPRO of Dane County West When fire damage and water damage take control of your life, we help you take it back with advanced equipment. An area near you (608) 497-3331.

When Time Matters, Technology and Equipment Must be Counted On to Perform Water Restoration in Dane County, WI

Question: How do we detect the extent of water damage from broken water pipes, leaks, bathroom overflows, storm flooding, and the many other causes of water damage in the Madison, WI area?

Answer: We at SERVPRO of Dane County West use industry-standard scoping tools to detect the moisture levels incurred from water damage. This allows us to effectively dry the affected areas with state-of-the-art drying equipment that includes high-velocity air movers, industrial-stand dehumidifiers, wood-floor drying mats, and air scrubbers with HEPA filtration.  

Scoping involves locating the areas of the structure affected by water damage and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly.

SERVPRO of Dane County West uses the following equipment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable SERVPRO of Dane County West to monitor the drying process.
  • Thermo-hygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO of Dane County West Professional using a psychrometric chart can calculate specific humidity, dew point, and vapor pressure. 

Once the scoping is completed, and the affected areas are identified, we use Psychrometry to measure and evaluate air conditions to create the proper atmosphere for optimal drying.

Psychometry is the study of the air and its temperature, humidity, vapor pressure, and dew point properties. They are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for optimal and efficient drying. 

Water can damage materials in two ways: first, absorption through direct contact with water, and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. 

SERVPRO of Dane County West Professionals establish an environment favorable for drying. 

They also understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state-of-the-art detection equipment without causing secondary damages through improper drying processes. 

When fire damage and water damage take control of your life, we help you take it back. 

Video - SERVPRO Water Damage Restoration Process

Water Damage Emergency Tips - What to do until help arrives

Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

We Provide COVID Disinfection in An Area Near You

8/11/2021 (Permalink)

lockers of a school in background with SERVPRO Certified Cleaned Shield logo in foreground Call SERVPRO of Dane County West for peace-of-mind Covid-19 disinfection. (608) 497-3331 IICRC Certified Firm. Serving an area near you.

Need COVID Cleaning/Disinfection in Dane County, Madison, WI? 

SERVPRO of Dane County West can help with EPA-approved hospital-grade disinfectants and are compliant with CDC standards. 

The global COVID-19 pandemic has changed what it means to be clean. Business owners now need to keep customers and employees safe and communicate they care enough to choose the highest standard of cleaning available in America.

As you begin to think about re-opening or you may have already re-opened your business, developing a plan and implementing it is going to be key. Here are some suggestions:

Communication:

Our environment is continuously changing. It is vital to keep your employees informed as well as your clients and customers. 

  • Communicate with workers about actions to prevent COVID-19 exposure through routine meetings, postings, and the company website.
  • Post signage to remind your employees of safe practices for social distancing, hand hygiene, and cough/ sneeze etiquette.
  • Keep your clients and customers informed by using: 
    • Signage to indicate that your business is sanitized and disinfected. 
    • Use stickers or ropes for traffic directions. 
    • Have hand sanitizer available for use.
    • If possible, have a designated employee available to clean proactively.

Maintain Safe Behavioral Practices:

We have all had to make significant behavioral changes to reduce the spread of COVID-19. Social distancing (specifically, staying 6 feet away from others when you must go into a shared space, this is about 2 arms’ length). This may require you to redesign your floorplan or add screens at your place of business.

Cleaning and Disinfecting:

Routine cleaning and disinfecting are an important part of a safe return to work. Surfaces that are frequently touched by multiple people, such as door handles, desks, phones, light switches, and faucets, should be cleaned and disinfected. Keeping a supply of PPE, disinfectant, and sanitizers is going to be essential.

We’re Here to Help®:

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial cleaning. This is a proactive viral pathogen cleaning that helps ensure the cleanliness of businesses, restaurants, and public spaces in the communities we all call home.

Certified: SERVPRO Cleaned – Peace of Mind 

  • SERVPRO of Dane County West is an Institute of Inspection Cleaning and Restoration (IICRC) Certified Firm.
  • We have the experience and the certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and are compliant with CDC standards.
  • We provide proprietary signage, digital emblems, and other collateral to their customers for proof of disinfection. 
  • Specialized Products & Equipment.
    • SERVPRO’s disinfectant foggers quickly and evenly coat a surface with our EPA-registered disinfecting solutions. This is done using a fogger applicator that delivers highly compressed air combined with minuscule droplets of disinfecting solution. The fog that is created from this allows the solution to adhere to hard-to-get-to nooks and crevasses.  
    • SERVPRO of Dane County West has the experience and certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and is compliant with CDC standards as an IICRC certified firm. 

When you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there. We wish you the very best in reopening up your business. If there is anything we can do to help, please call SERVPRO of Dane County West at (608) 497-3331.

Video - Peace of Mind - Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned

Call SERVPRO of Dane County West for peace-of-mind Covid-19 disinfection. (608) 497-3331

Attention Dane County, WI, and Surrounding Areas! Severe Weather Alert!

8/10/2021 (Permalink)

an screenshot image of severe weather forecast in southern Wisconsin Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608) 497-3331 Proudly serving an area near you.

There is an ENHANCED threat of severe weather on Tuesday, August 10, 2021, for Madison, WI, and surrounding areas.

According to NBC 15, August 10 is an ALERT DAY  - Tracking dangerous heat and a line of severe storms that can produce high winds, power outages and could also produce large hail. 

MADISON, Wis. (WMTV) - Tuesday is a FIRST ALERT WEATHER DAY due to the potential for dangerous heat and severe weather. Heat index values Tuesday afternoon could be as high as 105 degrees.

The focus will turn away from the heat and towards the threat of a storm late Tuesday afternoon in Dane County, WI.

A line or broken line of strong to severe storms will potentially impact the area Tuesday evening. The storm could produce 70 miles per hour wind gusts. If wind gusts this strong develop, wide-spread tree damage and power outages will be possible. 

 

Have Storm or Flood Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

Storm Damage Cleanup and Restoration

 

SERVPRO of Dane County West Proudly Serves an Area Near You!

8/6/2021 (Permalink)

head shots of a owners, Jim and Heather McEllistrem, SERVPRO of Dane County West - they are wearing SERVPRO shirts Have Fire Damage, Water Damage, or Mold Damage? Call SERVPRO of Dane County Wet Today – (608) 497-3331. Proudly serving an area near you

We understand the Stress and Worry that comes with Fire or Water Damage in the Dane County, Madison, WI area.

Whether it be fire damage, soot damage, smoke damage, water damage, storm damage, or mold damage, our SERVPRO of Dane County West family understands the disruption it causes to your home or business. Our team is available 24/7 for emergency services, and we work with your insurance.  

Owners Jim & Heather McEllistrem have been married for twenty-plus years, proud UW-Madison Alumni, with children at UW-Madison and MHS. They live and work in the Dane County, Madison, WI area. With backgrounds in Finance and Sales & Marketing, Jim and Heather bring decades of experience to SERVPRO of Dane County West.

The SERVPRO of Dane County West family has helped thousands of businesses and homeowners in the greater Madison, WI area since 2014. 

Our Team - Trained Professionals

We are a family-owned, independently operated SERVPRO franchise specializing in cleaning, restoration, and construction of residential and commercial properties after a fire, smoke, storm, or water damage. We utilize EPA-approved hospital-grade disinfectants and are compliant with CDC standards for COVID-19 disinfection. 

As a trusted leader in fire damage and water damage restoration and construction, our number one goal is returning damaged properties to their preloss condition, doing all we can to make it "Like it never even happened."®  

We are an IICRC Certified Firm

As an IICRC Certified firm, we have IICRC certifications in fire, water, biohazard, and mold. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property.

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dane County West. 

Whenever SERVPRO of Dane County West steps onto a job site, it's about the total restoration of the damage and helping our customers through a difficult time.  

We're a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of storm and water damage or fire damage. Whether you're responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best with SERVPRO of Dane County West. 

When fire or water damage takes control of your life, we help you take it back.

  • We are available 24/7 for emergency services to help you regain control quickly.
  • We work with your insurance for a stress-free claims process. 
  • We are an IICRC Certified Firm. 
  • 5-Star Google and Facebook Ratings. A+ BBB Rating and Angie's List Recommended.
  • A Trusted Leader in the Restoration Industry

Video - Why Choose SERVPRO of Dane County West

Like it was never hazardous, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered - whatever the case, with SERVPRO of Dane County West, our goal is to make it "Like it never even happened."

Have Fire Damage, Water Damage, or Mold Damage?
Call Us Today – (608) 497-3331

What Our Customers Say...Testimonials

Have Storm Damage in Madison, WI? We Can Help!

7/28/2021 (Permalink)

storm backdrop with title Storm Damage? SERVPRO of Dane County West is Here To Help Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608) 497-3331 Serving Dane County, Madison, WI, IICRC Certified Firm

Dane County, Madison, WI, Residents - Heed Storm Warnings! 

Did you know?

According to the National Weather Service, Southern Wisconsin averages 40 days of thunderstorms per year, with 5 to 10 Severe Thunderstorm Warnings per county per year.

With so many storms in Southern Wisconsin, it’s important for Dane County, Madison, residents to be on the alert for storm warnings.

Warning – Take Action! A Severe Thunderstorm Warning means that severe weather is imminent in your area or already occurring. A Thunderstorm Warning means current storm conditions can turn worse, including heavy rains and strong winds.

Watch – Be Prepared! A Severe Thunderstorm Watch means that thunderstorms are possible, so stay tuned.

It can be hard to predict dangerous storms, but the National Weather Advisory has developed signs to help keep us prepared and stay safe. Fortunately, the National Weather Service will issue the following flood warnings, and understanding them could make the difference to keep your family and property safe.

  1. Flash Flood Warning:  Issued when flooding is imminent or already occurring. If you see or hear this warning, move to higher ground because this type of flood can be sudden and violent. It is hard to predict how long it will last and could take minutes to hours to develop, and it can happen even in areas that are not immediately receiving water. Please review the following description of the four flood warnings:  
  2. Flood Warning: This kind of warning is issued when flooding is either occurring or is imminent. You need to take action and find a safe place for you and your family.
  3. Flood Watch: This warning is issued when the conditions are favorable for a specific hazardous weather event and for flooding to occur in the area. It is a preventative warning because it means that flooding could occur. 
  4. Flood Advisory: This type of advisory is issued when flooding is not expected, but the possibility is severe enough to issue an advisory. People should take caution because the situation could change.

Should you experience water damage from storm damage, SERVPRO® of Dane County West has Resources to Handle Floods and Storms.

When storms hit Madison, Middleton, Fitchburg, Verona, Oregon, Mount Horeb, Cross Plains, Belleville, Black Earth, Mazomanie, and surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of thousands of Franchises across the country and elite Disaster Recovery Teams strategically located throughout the United States.

Blog - SERVPRO National Disaster Recovery Teams are Composed of the Best of the Best in restoration

Water Damage Emergency Tips - What you can do until help arrives

We are a locally owned and operated SERVPRO, proudly serving the Dane County, Madison, WI area. We also live and work in our community and take great pride in living and working here. When fire or water damage takes control of your life, we help you take it back.

  • We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. 
  • We are an IICRC Certified Firm. 
  • 5-Star Google and Facebook Ratings.
  • A+ BBB (Better Business Bureau) Rating 

Have Storm or Flood Damage? Call SERVPRO of Dane County West Today (608)-497-3331

Electrical Fires are among the More Common Types of Fires

7/18/2021 (Permalink)

two men in SERVPRO black uniforms inspecting a fire damaged ceiling from an electrical fire Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331.

Types of Fire 

We at SERVPRO of Dane County West deal with many types of fire damage. The main types of fires are:

  • Class A fires involve combustible materials such as wood.
  • Class B fires that involve flammable liquids.
  • Class C fires involve flammable gases.
  • Class D fires involve flammable metals.
  • Class E fires are electrical.
  • Class F fires from cooking oils and fats. 

Electrical fires are among the more common types of fires we clean up and restore here at SERVPRO of Dane County West. Once the Fire Fighters have put out the fire, we are there 24/7 to restore the damage and rebuild a home or business and make it "Like it never even happened."® 

What is an Electrical Fire? 

An electrical fire is a malfunction or failure in electrical components that lead to a fire. These fires typically originate in cables, wires, circuit breakers, or electrical components. When the distribution of electricity is inadequate, panels, circuits, lighting equipment, and various electrical devices become overloaded and overheated, and fires can unfortunately start. 

There following are common causes of electrical fires:

  • Old Appliances and Equipment - Aging appliances and equipment cause a staggering number of electrical fires. 
  • Poor Maintenance – Regular electrical panel maintenance helps reduce fire risk.
  • Outdated Wiring – Homes 20 years and older often do not have the wiring capacity to handle the increased amounts of electrical usage in today’s average home. 
  • Devices such as computers, video gaming systems, air conditioners, and multiple appliances with high electrical needs contribute to increased electrical usage. Also, the aging electrical wire’s deterioration can easily arc and start a fire, especially if the circuit amperage does not match with the existing wire throughout an older home. 
  • Not Staying Up-to-Date with Safety Codes – With electrical usage on the rise, it’s imperative to keep us with current safety codes. 
  • Light Fixtures – Installing a bulb with a wattage too high for lamps and light fixtures is a common cause of electrical fires. It’s important to check the maximum recommended bulb wattage on any lighting fixture or lamp before installing it. 
  • Extension Cords – The misuse of extension cords is another common cause of electrical fires. It’s important to note that appliances should always be directly plugged into an outlet rather than an extension cord. When in doubt, hire a certified electrician to determine the appropriate type of outlets needed for your appliances. 
  • Space Heaters – Since space heaters are portable, people often put them too close to items that are easily combustible such as clothing, beds, couches, rugs, chairs, carpet, etc. Please use extreme caution when using these! 
  • Electrical panels and circuit breakers trip due to overload, power spikes or surges, short circuits, and ground fault. If a circuit breaker fails, it can lead to a fire. Keeping your circuit breaker up-to-date and following current codes helps to reduce the failure rate. 

What Are the Typical Signs of an Electrical Fire? 

  • If you smell a persistent burning smell and can’t figure out where it’s coming from, it’s often a sign of an electrical fire within the walls. If your circuit breakers keep tripping, it could mean that there is a trip to the electrical panel. 
  • If you see outlets and switches that are charred and discolored, it’s often a sign of excessive heat that has caused or could lead to a fire. 

Should you experience any fire, SERVPRO of Dane County West understands the trauma that follows a fire loss. When fire damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance. 

SERVPRO of Dane County West can help manage the insurance paperwork and process for a stress-free claims process. 

We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating. Independently owned and operated in the Madison, WI, Dane County area. 

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Fire Damage Tips - What to Do Before Help Arrives

Here are some Common Reasons for Sump Pump Failure

7/13/2021 (Permalink)

an overflowing sump pump resulting from it's failure Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331

Sump Pump Failures - Power Outage from Storms Most Common Failure

The American Society of Home Inspectors did a study that showed more than 60% of American homes suffer from underground wetness or water damage, and there’s a likelihood that an even larger percentage will deal with a flooded basement at some point. It doesn’t always take a large amount of water to create a large amount of damage. It takes very little standing water and relatively little time for mold and mildew to take over and create problems if not treated properly.

At SERVPRO of Dane County West, a significant percentage of water damage in basements is caused by sump pump failures. The popularity of sump pumps has grown exponentially in the past couple of decades, largely in part to a legal amendment to the US Federal Clean Water Act in 1987 that requires certain homes to have a sump pump, even if they are not necessarily high-risk for floods.

Here are some common reasons for Sump Pump Failure:

1. Power Failure - The most common cause of sump pump failure is an electrical power outage. To prevent this, have a backup generator that can be manually activated. If your primary pump mechanically fails, though, a generator cannot help in this situation. But in the event of a storm where the power is knocked out for any length of time, a backup generator can be a lifesaver.

2. The Sump Pump is the Wrong Size - If you have an incorrectly sized pump or are not installed properly, there will most likely be a problem.

3. Improper Installation - Installing a sump pump must be done exactly right. The manufacturer’s instructions must be followed carefully for the installation to avoid severe water damage down the road. Most manufacturers recommend or require a check valve to be installed on the discharge line. If not installed, the back-flow of water can cause the pump impeller to rotate backward and unscrew off the motor shaft. In this scenario, you will still hear the pump motor running, but it would not be pumping any water.

Most manufacturers require drilling a small air relief hole in the discharge line between the pump and the check valve to prevent the pump from overcoming the air pressure in the discharge pipe. The discharge pipe must be of the required diameter.

Lastly, the sump pump pit should not be set in dirt or gravel. This causes debris to enter your pump and interfere with the on/off switch or float arm.

4. Switch Problems - The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.

5. Lack of Maintenance - Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

  • If there is a backup pump, unplug the primary pump and run the backup pump to make sure it works properly
  • When testing your sump pump, go outside to make sure it is discharging water
  • Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft, or the check valve is installed backward.
  • Check the operation of the float to make sure it is not restricted
  • Clean out the air hole in the discharge line
  • Listen for any unusual noises when the motor is running
  • Replace the battery on the backup sump pump every 2 or 3 years

6. Frozen or Clogged Discharge Lines - If water cannot exit your home through the discharge line, your system will not work. Keeping the discharge pipe protected from freezing and free of sticks, dirt, rocks, and other debris is important. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.

The grated covering will not stop the lines from freezing or becoming blocked by ice and snow. A special grated discharge line attachment should help; it is placed near your home on the discharge line. It includes openings that give water a way to flow out of the pipe if the line is blocked further down.

7. Product Defect - Though rare, product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to ensure it operates properly.

You can avoid many of these issues and give a longer lifespan to the equipment by performing regular maintenance.

Should you experience water damage from a sump pump failure, call SERVPRO of Dane County West #608-497-3331

Source: "7 Causes of Sump Pump Failure and What to Do," Tony Rubeo 

Awarded "BEST Fire Damage Restoration Services In Madison, WI"

7/8/2021 (Permalink)

Expertise Logo for BEST Fire Damage Restoration Services in Madison SERVPRO is thrilled to be recognized by Expertise as one of the “Best Madison Fire Damage Restoration Services” with an A+ reputation rating.

We are thrilled to be recognized by Expertise as one of the “Best Fire Damage Restoration Services in Madison” with an A+ reputation rating. 

Expertise scored 76 Fire Damage Restoration Services in Madison, WI, and Picked the Top 8

Expertise added, "SERVPRO of Dane County West is a commercial and residential fire and water restoration and cleaning service provider for clients in Madison, WI. Its team of technicians conducts damage assessments and handles the removal of soot and smoke residue and odors from various surfaces of properties. It can provide roof tarp and board-up services.

In cases of water damage, SERVPRO of Dane County West can handle water removal and structural drying. Using thermographic imaging to detect moisture in walls, carpets, and structural elements along with high-end drying and dehumidification equipment, the company's trained restoration technicians rapidly remove water caused by leaks, backups, broken fixtures, and natural disasters.

Carpet reinstallation, drywall replacement, and painting services are available to restore affected areas to their pre-damage state. Other services that the company offers include water damage restoration, fire damage restoration, mold remediation, and rebuild services."


Expertise Article: Best Fire Damage Restoration Services in Madison, WI

About SERVPRO of Dane County West 

About SERVPRO of Dane County West

SERVPRO of Dane County West understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or business. 

SERVPRO of Dane County West also mitigates mold and mildew from your home or business. We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, or water damage. We are General Contractors for rebuild services (license #1317784); also, we have experience and certification in bioremediation. We utilize EPA-approved hospital-grade disinfectants and are compliant with CDC standards.

As a leader in fire and water cleanup and restoration, our number one goal is returning damaged properties to their preloss condition, doing all we can to make it "Like it never even happened."  

SERVPRO of Dane County West is an IICRC Certified Firm with fire, water, biohazard, and mold IICRC certifications. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dane County West. 

We are locally owned and operated, serving the Dane County, Madison, WI area. We also live and work in our community and take great pride in living and working here. When fire or water damage takes control of your life, we help you take it back.

  • We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. 
  • We are an IICRC Certified Firm. 
  • 5-Star Google and Facebook Ratings.
  • A+ BBB (Better Business Bureau) Rating 

Have Fire, Soot, Smoke, Odor, Storm Damage, Water Damage, Biohazard, or Mold Damage?
Call Us Today – (608) 497-3331

What Our Customers Have to Say - Testimonials

Do's & Don'ts after Contaminated Water Damage

7/1/2021 (Permalink)

a flooded front door with title no Flood job too big, no flood job too small Have A Water Damage Emergency? Call SERVPRO of Dane County West today (608) 497-3331 www.SERVPROdanecountywest.com

After any water damage situation, your primary focus should be safety first.

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials are heavy. Be careful!

Contaminated water, also known as Category-3 "black" water, has chemicals, microbes, or physical alterations. Sources for Category-3 water could include flooding from rivers or streams, water from beyond the toilet trap, or standing water that has begun to support microbial growth. Category 3 water may contain untreated sewage, harsh chemicals, microbes, and water from flooding rivers and streams or a sewer backup.

If you have water damage from storm damage, flooding, or sewage overflow, here are some tips until help arrives. 

Do: 

  • Do: Avoid all contact with sewage and items contaminated by sewage. 
  • Do: Wash your hands thoroughly after contact with contaminated items. 
  • Do: Stay out of affected areas of harmful waste (sewage, blood-borne pathogens, etc.)
  • Do: Call emergency service personnel if the situation is life-threatening.
  • Do: Treat all bodily fluids as if they are contaminated.

Don't: 

  • Don't: Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't: Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't: Use household fans to dry the structure and spread the contaminants. 
  • Don't: Use products for personal hygiene and cleanliness if exposed to contaminated areas. 
  • Don't: Attempt cleanup of any kind.
  • Don't: Touch or handle items that are contaminated with bodily fluids. 

Help is on the way! 

If water damage strikes your property, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have A Water Damage Emergency? Call SERVPRO of Dane County West today (608) 497-3331

Video - The SERVPRO Water Damage Process

What our Customers say...Testimonials

When Time Matters, Technology and Equipment Must be Counted On To Perform

6/21/2021 (Permalink)

stacks and stacks of various servpro green pieces of restoration equipment Have Water, Flood, Fire, or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 24/7 Emergency Service - Dane County, Madison, WI

THE TOOLS WE USE - IICRC Certified Equipment 

At SERVPRO of Dane County West, helping our customers and returning water and/or fire-damaged areas and items to their preloss condition is our number one priority.

To do this, SERVPRO of Dane County West understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. With that in mind, we will take you through a behind-the-scenes look at some of the tools we use to help get your property and structure to its preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Every SERVPRO of Dane County West Restoration Technicians is trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines and their purpose.

PORTABLE EXTRACTORS: 

Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Restoration Technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects them in the reservoir. With this machine, we can expedite the removal of water and humidity from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace contents or belongings is lowered.

THE OZONE GENERATOR: 

The portable ozone generator eliminates various odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates "ozone," which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the necessary guidelines. People and pets need to evacuate from the environment during the ozone process for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the typical oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the ozone generator features is that it is made to be compact and portable, yet also be a durable and professional unit.

WEARING AND FIT CHECKING OUR RESPIRATORS: 

Safety for not only our Technicians but also our customers is a priority at SERVPRO. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. Additionally, our crews wear their respirators to be safe. If we are using respirators, we inform customers in the general area of this and advise them of the necessary precautions associated with the work going on for their safety.

DEHUMIDIFICATION EQUIPMENT:  

The dehumidification process increases the rate of evaporation by removing water vapor from the air. Our Restoration Technicians position dehumidifiers strategically in a water-damaged structure, so the moist, humid air moves through the unit while dry, warm air is discharged. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers, primarily because it provides a continual dry air source to enhance the restoration process. We use small commercial refrigerant-dehumidifiers because it removes approximately 8 gallons of water per day from the atmosphere. An extra-large industrial refrigerant could remove as much as 20 gallons per day.

AIR MOVING EQUIPMENT:

Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance dissipation. Our crew is required to complete the "science of drying" coursework. This coursework teaches them how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls is saturated, many air movers are placed to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in directing the airflow with the best possible outcome. 

TRUCK MOUNT EXTRACTOR: 

A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. The pieces are made up of the engine, the vacuum, the chemical pump, the water pump, and the heating system. The heated chemical pumping system, along with the vacuum extraction tool, removes various soils and pressurizes the water used for cleaning. Due to the required training of this equipment, our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

The SERVPRO® Equipment Department tests all equipment, including the truck mount, before putting the items in the product line. To provide the best service to our customers, we must know how the truck mount works, how to set up and maintain the unit, how to use it safely, how to clean the vehicle interior, unit, tools, hoses, and so forth as needed, and how to inspect all equipment and accessories for any damage, leaks, or wear.

We use many other devices and accessories, but for today's behind-the-scenes look, these are some of our most commonly used pieces of equipment. The use of these devices helps us get your water or fire disaster back to its preloss condition. SERVPRO of Dane County West is always here to help!

Water, Storm, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

When water or fire damage takes control of your life, we are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. SERVPRO of Dane County West professionals has the training and expertise to help make it “Like it never even happened.”®

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau). Angi's List, Google, and Facebook are recommended with an A-rated reputation.
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.

Have Water, Flood, Fire, or Mold Damage?
Call SERVPRO of Dane County West Today –(608) 497-3331

What our Customers Say...Testimonials

When your Business or home Suffers Water Damage, Understanding what Type of Water you are Dealing with is Critical

6/19/2021 (Permalink)

a guy in SERVPRO ready uniform on an portable extractor in an office space for a commercial water loss Water, Flood, or Storm Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 24/7 emergency service. Serving Madison, WI

There are Three Types/Categories of Water

The water restoration Process varies according to the type of water loss. 

  1. Clean water, as referred to as Category 1 water, is water from a broken pipe or other water sources inside the property; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water.
  2. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Gray water is referred to as Category 2 water in the water restoration industry.
  3. Blackwater, also referred to as Category 3 water, is highly contaminated and filled with fungi, bacteria, chemicals, and more. Blackwater is typically caused by sewage damage, flooding, or any type of natural disaster. Blackwater/Category 3 water and should always be handled by trained professionals.

When you have water damage, don't leave your property to chance. Call SERVPRO® of Dane County West. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive:

Water Damage Tips - What to Do 

  • Shut off the water source if possible or contact a qualified professional to do so. 
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions to allow more even drying. 
  • Move any paintings, art objects, computers, documents, and other valuable items that may be sensitive to moisture to a safe place. 
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining. 
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water. 

Water Damage Tips - What to Do if You have Contaminated (Category 2 or 3) Water Damage

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly if you come in contact with contaminated items. 
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. 
  • Do not use household fans to dry the structure; air flow could spread contaminants. 
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

The SERVPRO Water Restoration Process

Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

When water, flood, storm, or fire damage takes control of your life, we are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. SERVPRO of Dane County West professionals has the training and expertise to help make it “Like it never even happened.”®

  • 24-Hour Emergency Service
  • General Contractor License #: 1317784
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau). Angie's List, Google, and Facebook recommended with an A-rated reputation.
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • Proudly serving Dane County, Madison, WI area

What our Customers say...Testimonials

If Disaster Strikes, will YOU be ready? One way to Prepare is to build an Emergency Supply Kit

6/14/2021 (Permalink)

an emergency checklist on a clip board with a human hand checking off the items on the list Emergencies can happen anytime to anyone. Take action now to protect yourself and your property. #SERVPROdanecountywest #608-497-3331

It is important to prepare before a water, storm, flood, or fire disaster occurs; one way to do that is by building a basic emergency kit.

Preparing an emergency kit is an important step to protect you, and your household should unforeseen events occur. An emergency kit is essential for short-term survival that provides essential items. It’s recommended to keep your kit in a convenient place for ease of accessibility.

The following items are recommended for your Emergency kit:

  • Water, one gallon per person per day
  • Food, non-perishable 3-day supply
  • Manual can opener
  • Battery-operated radio, preferably an NOAA Weather Radio with tone alert and extra batteries.
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or pliers to turn off utilities, if necessary
  • Cash
  • Important documents such as copies of insurance policies, identification, and bank account information
  • local maps
  • Hygiene items
  • Fire extinguisher
  • Matches in a waterproof container

Fire, water, and storm emergencies can happen anytime to anyone.

Take action now to protect yourself and your property. SERVPRO of Dane County West is Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. We are an independently owned and operated business proudly serving the Dane County, Madison, WI area.

  • IICRC Certified Firm
  • 24/7 Emergency Services 
  • General Contractor License #: 1317784
  • A+ rating from the BBB (Better Business Bureau).
  • Google and Facebook 5-Star recommended 
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.

Have Questions About Fire, Smoke, Soot, Flood, Storm, or Water Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

What our Customers say...Testimonials

The Mold Mitigation Process – Partnering with Industrial Hygienists / Environmentalists

6/14/2021 (Permalink)

an ozone machine with air ducting to outside window for mold mitigation Got Mold? Call SERVPRO of Dane County West Today. (608) 497-3331 Proudly serving Dane County, Madison, WI www.SERVPROdanecountywest.com

We at SERVPRO of Dane County West often partner with Industrial Hygienists/Environmentalists for mold mitigation.

An example of one of these jobs was recently completed in Madison, WI. There was visible mold in various areas throughout the basement. The customer initially hired an Industrial Hygienist to test for mold type and severity.

Industrial Hygienists/Environmentalists are specialists who tend to approach indoor mold conditions primarily from a scientific perspective. They are trained to take air samples and surface samples of visually apparent mold and develop a protocol for the remediation process. Once they had the sample analysis completed, the customer called SERVPRO of Dane County West to mitigate and remove the detected mold. 

The following steps are involved in the mold removal/mitigation process:

  1. Cleaning all furniture all non-porous furniture in the area and then covering it to protect it from any contamination thereafter.
  2. Removal of all porous material that has been affected by microbial growth.
  3. Setting up containment. We contained this area from the rest of the house and used zippers to gain access to the area.
  4. We then ducted our air filtration devices to the outside to create a negative pressure environment so that any spore contamination would be contained to that area (as seen in the picture). Once all the affected materials were removed, we thoroughly cleaned the area and treated it with an antimicrobial solution to prevent further microbial growth.

Here at SERVPRO of Dane County West, we highly recommend that our customers engage Industrial Hygienists/Environmentalists to detect exactly where microbial growth may be found in their homes. This is a partnership we strongly recommend and is mutually beneficial for our customers.

Any home or commercial property can quickly become infested with mold if a source of water is present. Mold can spread throughout a property in as little as 48 hours.

If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331

Mold Damage Emergency Tips

When water, mold, fire, or storm damage takes control of your life, we are Here to Help® and will assist you in every step of the cleanup, restoration, and rebuild process. 

  • IICRC Certified Firm
  • 24/7 Emergency Services 
  • General Contractor License #: 1317784
  • A+ rating from the BBB (Better Business Bureau).
  • Google and Facebook 5-Star recommended 
  • SERVPRO works with your insurance to help manage the insurance process and paperwork for a stress-free claims process.

What our Customers say...Testimonials

Water Leaks Unfortunately Happen – Listed are some Common Causes

6/14/2021 (Permalink)

broken water pipes under a kitchen sink Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 Proudly serving Dane County, Madison, WI 24/7 emergency service

Unfortunately, water lines break, clog, erode, leak, and burst.

If this happens to you, rest assured, you are not alone. Water damage from leaking and broken pipes is the most common reason we at SERVPRO of Dane County West get called to mitigate and restore water-damaged properties.  Here are some common causes of water leaks that we see in the Dane County area:

  • Faucet Leaks – Corrosion, mineral deposits, or defective parts such as gaskets, o-rings, and washers are typical causes for leaky faucets.
  • Shower & Tub Leaks – Typical leaks occur when the caulking between a bathtub/shower develops gaps and when the mortar grout lines develop cracks. When these gaps or cracks happen, water from the showerhead or splashing water in the tub can infiltrate through the walls into stud cavities and behind wall surfaces. Once water consistently permeates the wall cavities, it can lead to extensive water and mold damage.
  • Toilet Leaks – A worn-out flapper, a loose or worn out seal at the base,  loose or worn out tank-to-bowl connections, rusted pipes, crack in the tank or bowl, condensation in the bowl, or misadjusted flush valve assembly are common reasons for toilet’s leak.
  • Clogged Water Lines – Blockage in the pipeline may cause water to find other ways to seep through, resulting in a water leak. The following are signs that indicate clogging in water pipes; gurgling sounds, slow drainage, unpleasant odor, dirt, and dust particles appearing in running water. The site of the leak is not always the problem. Tree roots, grease, inorganic materials, or a combination of things can create major problems in your sewage line. Your plumber will need to inspect your sewage lines for clogs and clear the line if he finds one.
  • Damaged Pipe Joints – Damaged pipe joints can occur from shifting pipes, mistakes made by an inexperienced installer, movements such as a shaking washing machine, or nothing more than a loose connection.
  • Rapid Temperature Changes – Drastic temperature changes can cause your pipes to expand or contract quickly, causing cracks, leaks, and even bursts. One of the first signs of a frozen pipe is reduced or no flow from a plumbing fixture like your faucet or shower. Here are some steps to help prevent pipes from freezing; open cabinet doors so warm air can reach the pipes under sinks, set fans to blow heat into cold rooms, if you have exposed pipes inside closets or pantries, leave doors open, and always disconnect garden hoses from outside faucets before the first freeze.

Given the significant water damage many of the listed water line leaks can cause, we highly recommend calling a plumbing professional as soon as you notice a problem.

Should you experience water damage to your home or business, call SERVPRO of Dane County West immediately. We are available 24/7 for emergency services.  We are locally owned and operated in the Madison, WI area and have five-star A-ratings on Google, Facebook, BBB, and Angie’s List.  Most importantly, we are an IICRC Certified Firm. The Institute of Inspection, Cleaning, and Restoration Certification establish global standards and professional training. 

The Water Damage Restoration Process

Water or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

Video - Why Choose SERVPRO of Dane County West

We are an IICRC Certified Firm

6/5/2021 (Permalink)

IICRC certified firm logo SERVPRO of Dane County West is not only an IICRC Certified Firm but also has a BBB A+ rating, 5 star Google and Facebook ratings, and we're available

SERVPRO of Dane County West is an IICRC Certified Firm

IICRC stands for the Institute of Inspection, Cleaning, and Restoration Certification. It is a certification program and standards to facilitate the inspection, cleaning, and restoration industries. These strict standards protect not only the interests of consumers but also compliant restoration industry companies. 

How do Restoration Companies Qualify for IICRC Certified Firm Status?:

There are several steps that restoration companies must take to qualify for IICRC-Certified status to prove that they are both trustworthy and reliable. Those include:

Proof of insurance

  • Insurance is a necessary part of the operation for all businesses to ensure that the customer, property, and team are properly protected. 
  • An IICRC-certified business must provide proof of insurance and maintain that protection throughout its operating period. This includes retaining and sharing all documentation that relates to insurance coverage, as necessary. If a customer or IICRC representative requests proof, the business must provide it. 
  • Because every IICRC-certified company must provide proof of insurance, customers know coverage is not a concern in the event of an unforeseen accident.

Proper documentation that shows the education and training requirements for certification have been met by all technicians

  • An IICRC Certified Firm must offer continuous training for employees and technicians, so they maintain their credentials. This allows our SERVPRO of Dane County West employees to stay up-to-date on the latest technologies and procedures for fire, water, mold, and biohazard mitigation and restoration. 
  • This also includes keeping them employed in the field, constantly earning experience, in addition to the course work required to earn a particular certification. 
  • At SERVPRO of Dane County West, we are IICRC Certified in the following:
    • Water Restoration
    • Applied Structural Drying
    • Fire & Smoke Restoration
    • Trauma & Crime Scene
    • Restoration Consultants Mold Remediation (Restoration Consultants is an IICRC approved school that work with IICRC to help develop industry-wide standards for water damage and mold remediation)
    • General Contractor License #1317784

Adhere to the IICRC’s Code of Ethics

  • An IICRC restoration company must also adhere to a strict set of codes set by the IICRC to maintain its certified status. These are often referred to as ANSI or IICRC standards, and they explicitly set the standard state of care which professionals in the industry should give.

Customer Trust

The rigid standards of the IICRC are developed by the industry’s top professionals and evolve as necessary with new information and technology. IICRC certifications are considered the “gold standard” in the restoration industry. By maintaining consistent standards and expectations, IICRC-certified firms protect all parties involved in a related job. It ensures the professionals doing the work have the proper training and safety knowledge. It also ensures they meet other requirements that protect the business and the customer, such as carrying the proper insurance.

The IICRC standards and codes adhered to by the community of the inspection, cleaning, and restoration professionals have power because they require strict adherence and are constantly updated by professionals working within the industry. These standards keep both professionals and consumers in these industries safe.

SERVPRO of Dane County West is not only an IICRC Certified Firm but also has a BBB A+ rating, 5 star Google and Facebook ratings, and we're available for fire and water emergencies 24/7. 

What our Customers say...Testimonials

Have Fire, Water, Storm, Mold, or Biohazard Cleanup Questions? Call SERVPRO of Dane County West Today – (608) 497-3331

Keep Safe From Fire This Summer

6/5/2021 (Permalink)

an image of fire damage with SERVPRO Logo "It's our job to be there when you need us" Have Fire, Smoke, Soot, or Fire Odor Damage? Call SERVPRO of Dane County West (608) 497-3331. We proudly serve the Dane County, Madison, WI area.

Keep commercial and residential occupants safe from fire this summer.

Structures are even more vulnerable to fire damage in the summer months.

According to the United States Fire Administration, nearly 5,000 fires occur per day during the summer, which ranks second in fire incidence rates compared to other seasons. The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters, and on every house level.

Smoke alarms work best when paired with an emergency plan. A no-cost SERVPRO Emergency Response Profile (ERP) gives your family, employees, or clients the critical information needed in the event of an emergency.

If your business is in the Dane County, Madison, WI area, call our office today for your complimentary Emergency READY Plan. 

Advantages of the SERVPRO Emergency READY Profile (ERP):

  • A no-cost assessment of your facility.
  • A concise document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Identification of the line of command for authorizing work to begin.
  • Details shut-off valve locations, priority areas, and priority contact information.

Blog - BE READY in 2021 with a NO-COST Emergency READY Profile for your Business

Review the following tips regarding smoke detector installation and maintenance.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old—statistics and tips provided by the National Fire Prevention Association.

Fire Damage Emergency Tips - What you can do until help arrives

Have Fire, Smoke, Soot, or Fire Odor Damage? Call SERVPRO of Dane County West (608) 497-3331.

  • 24-Hour Emergency Service.
  • Independently owned and operated with National Resources.
  • We work with your insurance.
    For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process.
  • 5-Star Google & Facebook Ratings
  • Better Business Bureau - A+ Rating
  • General Contractor License #1317784
  • IICRC Certified Firm 
  • Weproudly serve the Dane County, Madison, WI area

What our Customers say...Testimonials

SERVPRO of Dane County West Certifications

6/5/2021 (Permalink)

google 5-star logo, BBB A+ logo, IICRC Certified Firm logo, Angie's List Certified logo Have Storm, Flood, Water, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

SERVPRO of Dane County West Certifications:

  • Better Business Bureau (BBB) Accredited Business - A+ Rating
  • IICRC Certified Firm:
    • Water Restoration
    • Applied Structural Drying
    • Fire & Smoke Restoration
    • Trauma & Crime Scene
  • Restoration Consultants Mold Remediation 
    • Restoration Consultants is an IICRC approved school that works with IICRC to develop industry-wide standards for water damage and mold remediation.
  • General Contractor License #1317784
  • Angie's List Certified - A Rating
  • 5-Star Google & Facebook Ratings

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) creates the restoration industry standards and provides training and certification to restoration companies. 

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who have been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to the Better Business Bureau or similar arbitration to resolve disputes and accept arbitration's conclusions and recommendations.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the industry standards and reference guides for cleaning, water damage restoration, fire & smoke restoration, trauma & crime scene, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Dane County West

SERVPRO of Dane County West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. We are locally owned and operated with National Resources for storm and large commercial losses. 

We are IICRC Certified in Water Restoration, Applied Structural Drying, Fire and Smoke Restoration, and Trauma & Crime Scene. In addition to the IICRC Certifications, we hold an A+ Rating with the Better Business Bureau (BBB), Angie's List Certified, and have 5-star ratings with Google and Facebook. Our General Contractor License is #1317784.

We believe in continuous training: from initial and ongoing training at SERVPRO corporate training facilities to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Dane County West proudly serves the Dane County, Madison, WI area. We understand the stress and worry that comes with fire or water damage and the disruption it causes your life, home, or business and we are Here To Help®. 

Have Questions? Call Us Today – (608) 497-3331

Residential, Commercial & Hospital Disinfectant

5/16/2021 (Permalink)

a bottle of ServpOXIDE with SERVPRO sanitized decals SERVPROXIDE Meets the Lowest Toxicity Rating Approved by the EPA. Questions? Call SERVPRO of Dane County West (608) 497-3331. Serving Madison, WI area

SERVPROXIDE Meets the Lowest Toxicity Rating Approved by the EPA

SARS-CoV-2 causes COVID-19. SERVPROXIDE kills similar viruses and can be used against SARS-CoV-2 when used following the directions for use against Canine Parvovirus on hard non-porous surfaces. Refer to the CDC website at https://www.cdc.gov/coronavirus/2019-ncov/index.html

Designed to kill harmful bacteria, viruses, and mold on hard surfaces, SERVPROXIDE is also effective for sanitizing soft surfaces, which means this single cleaner can help eliminate many viral pathogens from virtually any surface in your space. SERVPROXIDE is also formulated for everyday use because it meets the lowest toxicity rating approved by the EPA. Specifically, this product may be used around: 

  • Children
  • Infants
  • Pets (both cats and dogs)
  • Food preparation

SERVPROXIDE ‘s wide range of applications means you can effectively kill viral pathogens in areas across your workplace. Uses include:

  • Homes, Daycares, Schools, and Places of Worship
  • Hospitals, Doctor and Dental Offices, Nursing Homes, Veterinary Clinics and Laboratories
  • Restaurants and Bars
  • Hair and Nail Salons
  • Vehicles, Ambulances, Buses
  • Gyms, Locker Rooms, Sports Equipment

IN THE EVENT YOU HAVE A COVID-19 POSITIVE CASE AT YOUR PLACE OF BUSINESS, CALL IN THE EXPERTS.

  • If you encounter a positive case of COVID-19 or are interested in a deep-clean for your space, SERVPRO® of Dane County West professionals are ready with our pathogen cleaning program, Certified: SERVPRO Cleaned. This professional pathogen cleaning goes significantly beyond a typical routine clean and can be achieved only with our professionally trained staff, equipment, and products. 

Have Questions? Call SERVPRO of Dane County West Today (608) 497-3331. 

**Certified SERVPRO Cleaned means professionally trained SERVPRO franchises perform the job according to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience and result.

Shocking Facts about Lightning

5/13/2021 (Permalink)

neighborhood at night with lightning striking and SERVPRO title "Faster to Any Size Disaster" When fire and water take control of your life, we help you take it back. Call SERVPRO of Dane County West #608-497-3331. www.SERVPROdanecountywest.com

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only 1 in 500,000, some factors can put you at greater risk for being struck.  

Here are a few lightning safety tips.

Be aware. Check the forecast before participating in outdoor activities.  If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors.  Remember the phrase, "When thunder roars, go indoors." Find a safe, enclosed shelter when you hear thunder.  Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid windows, doors, porches, and concrete.  Do not lie on concrete floors and avoid leaning on concrete walls.  Lightning can travel through any metal wires or bars in concrete walls or flooring. 

Avoid water.  Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building's plumbing.

Avoid electronic equipment.  Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet.  Lightning can travel through electrical systems, radio and television reception systems, and any metal wires or bars in concrete walls or flooring.  Equip homes and offices with whole-house surge protectors to protect appliances. 

Whether you have water damage caused by a storm, tornado, flash flood, or any other reason, SERVPRO of Dane County West has the resources, experience, and training to help get your doors reopened for business or home as soon as possible. 

The SERVPRO Water Damage Restoration Process

Have a water loss, flood, or storm damage? Call SERVPRO of Dane County WestToday – (608) 497-3331.

  • 24-Hour Emergency Service.
  • Independently owned and operated with National Resources.
  • We work with your insurance.
    For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process.
  • 5-Star Google Ratings
  • 5-Star Facebook Ratings
  • BBB (Better Business Bureau) A+ Rating
  • Angi's List Certified - A Rating
  • General Contractor License #1317784
  • IICRC Certified Firm 

When Fire Damage takes Control of Your Life, We Help you Take it Back.

5/11/2021 (Permalink)

fire damaged location with SERVPRO logo saying Fire damage? It's our job to be there when you need us. When fire and water take control of your life, we help you take it back. Call SERVPRO of Dane County West #608-497-3331. www.SERVPROdanecountywest.com

Fire, Smoke, and Soot Damage Restoration

Fires from electrical damage and cooking,  unfortunately, happen. SERVPRO of Dane County West Professionals understands the trauma that follows a fire loss and that your home or commercial facility contains many of your most valuable possessions. When fire damage takes control of your life, we help you take it back.  

Structural Cleaning:

  • After smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. SERVPRO of Dane County West will pre-test to determine the extent of damage and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, SERVPRO of Dane County West may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO of Dane County West will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface.

Contents Cleaning:

  • All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery.
  • SERVPRO of Dane County West Professionals begins by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate.
  • SERVPRO of Dane County West Professionals can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac, and much more. A comprehensive inventory of fire-damaged items is provided upon request. 

Deodorization: 

  • SERVPRO of Dane County West Professionals provides specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. SERVPRO of Dane County West Professionals does not merely cover lingering odors with a fragrance. They seek out the sources of odor and remove them. 

Every fire damage event is slightly different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the typical fire damage emergency.

Fire Damage Restoration Process

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Video - Soot Webs Caused by Fire Damage

When fire and water take control of your life, we help you take it back.

By Utilizing the Latest Drying Techniques, We Strive to Restore Rather than Replace

5/11/2021 (Permalink)

a kitchen with water-damaged wood floors SERVPRO floor mat drying system is shown. Green air movers, and floor mats SERVPRO of Dane County West was able to save this Madison, WI, homeowner's hardwood floors using our floor mat drying system. #608-497-3331

We Strive to Restore Rather Than Replace - Saving Time and Money 

At SERVPRO of Dane County West, we utilize the latest drying technologies to restore damaged materials instead of replacing them for our customers in the Dane County, Madison, WI area.  

One great example of this is the floor mat drying system we use to save hardwood and tile floors after a water loss. 

The floor drying system utilizes the power of a high-pressure blower that vacuums water vapor through the floor's surface. The attached photo is from a home in Madison, WI, that had a water loss from a second-floor sink overflow.  We were able to save their hardwood floors using our floor drying system.  Needless to say, the customers were thrilled they didn't need to spend thousands of dollars on replacing their floors! 

When your home or commercial property has water damage from broken water pipes, sink, tub, or toilet overflows, flooding, or storm damage, we have the expertise and equipment to tackle any water loss. Our experience and scientific approach to water removal and water cleanup enable us to dry and restore your property properly.

Have a water loss, flood, or storm damage? Call SERVPRO of Dane County West (608) 497-3331.

Call Today – (608) 497-3331

Click the link below to learn more about the SERVPRO Water Damage Process:

The SERVPRO Water Damage Restoration Process

As General Contractors, We Rebuild Damaged Property to Make it “Like it never even happened.”®

5/4/2021 (Permalink)

a side by side comparison of a house that was ravaged by fire and then rebuilt As General Contractors, We Rebuild Damaged Property to Make it “Like it never even happened.”® www.SERVPROdanecountywest.com (608) 497-3331

Once the fire or water loss has been mitigated and restored, we are often involved in rebuilding the damaged property to make it “Like it never even happened.”®

As General Contractors or the main contractor, we are responsible for the day-to-day oversight of a construction site. We work with all the necessary vendors and trades and communicate information to all involved parties to complete a remodel.

We are fortunate to have Steven Tracy on our team as our dedicated Reconstruction Department Project Manager. Steven leads the necessary renovation crews in restoring properties to their preloss condition. Steven has 20 years of construction experience and owned his own reconstruction company. He brings a wealth of knowledge to our SERVPRO of Dane County West team, and we’re thrilled to have him. 

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

Building and Reconstruction Services

Have Questions? Call SERVPRO of Dane County West Today – (608) 497-3331

What is a Flood Cut and When is It Required?

5/1/2021 (Permalink)

a with with flood cut walls to remove all contaminants and to be dried both internally and externally. Restoration Professionals recommend flood cuts when water damage is classified as Cat2/grey water or Cat3/black water. www.SERVPROdanecountywest.com

What is a Flood Cut? 

A flood cut involves removing a minimum of at least 12 inches and sometimes up to four feet of drywall starting above where water damage ends. 

This procedure opens the structure to remove all contaminants and to be dried both internally and externally. Once the area is completely dried, we can repair the wall to its preloss condition.

Restoration Professionals recommend flood cuts when water damage is classified as Cat2/grey water or Cat3/black water. Category 3 water is grossly unsanitary and includes water from rivers, streams, storm surges, ground surface water, or water that has been stagnant for over 3 days. Category 2 water refers to water with contaminants, such as water from a dishwasher or washing machine. If Category 2 Water or Greywater is not promptly removed from the property or has remained stagnant for over three days, it becomes reclassified as Category 3 Water. Drywall cuts allow contaminants to be removed and ensure that a home or building is safe to return to.

What determines doing a flood cut?

  1. Contaminated Water - When contaminated water invades your home from sewage, rising waters from rivers or streams, storm surges, or ground surface water typically contains biological contaminants such as bacteria and fungi that can cause severe sickness. This water is known as category 3/black water, the most severe category, and requires a flood cut. 
  2. Wet Insulation - SERVPRO of Dane County West Professionals will perform a flood cut if insulation behind your walls has water damage. A flood cut allows us to remove the wet insulation materials. 
  3. Mold - After flooding, mold can begin to grow behind interior walls and spread quickly. SERVPRO of Dane County West Professionals will perform a flood cut to check for mold and treat the area. Because mold does need sunlight to grow, it can spread from interior walls to other spaces quickly. A flood cut is the first step to mitigating the issue and restoring your home or business to preloss condition.

Have Water, Storm, Flood, Mold, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

About SERVPRO of Dane County West 

SERVPRO Understands the Trauma of Fire Disasters

4/29/2021 (Permalink)

an apartment with significant fire, smoke & soot damage showing charred beams and fire damaged walls Have Questions About Fire, Smoke, or Soot Damage in the Dane County, Madison, WI area? Call Today – (608) 497-3331

A Backdraft of Emotions often Sweeps over the Property Owner after Fire Ravages a Property.

Fear, uncertainty, stress, and doubt about the property's future can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. 

After the first wave of heroes has rescued the property, let SERVPRO of Dane County West Professionals help you restore it. 

The first 48 hours after fire damage can differentiate between restoring versus replacing your property and personal belongings.  SERVPRO of Dane County West Professionals provides timely response with mitigation services ranging from fire, smoke, and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings, and memories are restored to the preloss condition when possible. 

With the industry-approved training to employ rapid response, the utmost professionalism, cutting-edge technology, and open communication, we strive to restore not only the property but the customer's peace of mind, as well. 

The Fire Damage Restoration Process

Fire damage cleanup will initially involve removing any standing water from putting the fire out, mitigating the water damage, and removing debris. Once the business or home is deemed safe by the appropriate officials, the fire damage restoration process of removing, replacing, or restoring soot and smoke-damaged materials as well as irradiating the smell of smoke can begin.

The fire restoration process can be quite involved and emotionally overwhelming for the home or business owner. To ease the overwhelming nature of any catastrophic event, it’s important to work with an IICRC Certified restoration company with extensive training, knowledge, and years of experience like SERVPRO of Dane County West. We are Here to Help™ and will assist you in every step of the cleanup, restoration, and rebuild process.

Video - The Fire Damage Restoration Process

SERVPRO of Dane County West can make it "Like it never even happened."

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (608) 497-3331

Mold Problem? SERVPRO Specializes in Mold Remediation

4/27/2021 (Permalink)

a graphic image with the following verbiage: "Mold Problem? Call SERVPRO. We Can Help Have a Mold Problem in the Dane County, Madison, WI, area? Call SERVPRO of Dane County West Today – (608) 497-3331

MOLD

From the Ordinary

Fungi and mold naturally occur in our environment. Over 100,000 kinds of fungi exist. Fungi produce some beneficial results. Yeast is a type of fungi used in preparing bread, baked goods, and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). 

Even though some forms of mold can add value to our lives, exposure to some types may present health effects for some people. 

The Unhealthy

The intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing water leaks, and poor humidity control. When water intrusions are not taken care of right away, the resulting damage can present an increased risk of dangerous exposure in most environments. If the humidity and moisture levels in a water-damaged environment are not returned to normal, mold spores may grow and multiply. Organic materials found inside buildings, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

Help Is Here

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a higher risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Dane County West for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you think you might have a mold problem, call SERVPRO of Dane County West #608-497-3331. SERVPRO of Dane County West has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call SERVPRO of Dane County West Today – (608) 497-3331

“Mold Removal” vs. Mold Remediation

Restore vs. Replace - Depending on the Damage, We Aim to Restore vs. Replace

4/22/2021 (Permalink)

a wood cabinet that has had fire damage and in the after picture the fire damage has been cleaned Replacing is Not Always Necessary SERVPRO® of Dane County West use specialized test equipment to determine damage. (608) 497-3331

When disaster strikes, a flurry of emotions hits.

Whether fire, smoke, or water damage, there is a long list of things to stay level-headed about when it comes to getting your home back to normal. After knowing that your family and pets are safe, concerns about property damage follow quickly. Knowing how to get your home back to its preloss condition will come down to a single question: Will I need to restore or replace my belongings? But what is the difference?

Restore by definition; “to bring back to a previous condition or state.”

Replace by definition; “to supply or substitute an equivalent for”

Replacing is Not Always Necessary

SERVPRO® of Dane County West Professionals use specialized test equipment to determine damage. We utilize advanced drying techniques and monitor progress daily to ensure your property is completely dried and cleaned. Depending on the damage, we will always try to restore vs. replace. However, there are exceptions, such as harmful bacteria found in Cat3 water saturation or contaminated soot particles. There are health effects associated with restoring contaminated items like these.

Mitigation Requires Quick Action 

The most obvious incentive to choose restoration over replacement is the speed at which the restoration process will be complete. If reconstruction is needed, the timeline for completion gets much longer. A restoration job without reconstruction is often the preferred choice for homeowners eager to get their homes back if the property is deemed restorable. 

The cost to restore damaged contents is a fraction of the cost to replace. Depending on the insurance company, they reserve the right to restore damaged contents instead of replacing them. Running up the cost of replacing contents can have a detrimental effect on your rates and coverage for many years to come. However, there are instances when items are deemed non-salvageable due to health and safety reasons. If you want to keep any non-salvageable items, you must discuss that with your insurance adjuster immediately.

Mitigation requires quick action. The faster a SERVPRO® of Dane County West Professional arrives on-site to perform drying and cleaning, the better the results – including lower claim costs. Lower Recovery Costs – The SERVPRO® System Helps Save Money emergency mitigation services help minimize additional property damages. 

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Cleaning Soot, Smoke, and Fire Damaged Wood Surfaces

The SERVPRO Water Damage Restoration Process

The SERVPRO Fire Damage Restoration Process

A Common Springtime Occurrence is Water Damage from Outside Water Spigots

4/22/2021 (Permalink)

an outside faucet against a brick building with hoses attached Have A Water Damage Emergency from a burst outside spigot in Madison, WI area? Call SERVPRO of Dane County West (608) 497-3331

Despite the chilly days this Spring in the Dane County, Madison, WI area, the upcoming forecast looks much warmer. It's that happy time of year to get back outside and tackle yard work.

Due to the bitterly cold winter and the polar vortex this past winter, many people experienced frozen or burst pipes. Despite the warmer weather, the damage from wintertime frozen pipes is unfortunately still to come.

Water damage from an outside spigot typically doesn't present until that outdoor water faucet is turned on again in the Spring. There is an active flow going past that burst section of the waterline, and water will flow through the path of least resistance, leading to water damage from those unknown burst pipes.

One of the most common burst lines is an outside water spigot.

We get many calls this time of year about water pouring into basements or streaming down an inside wall due to turning on outside faucets again. Often, standing water over the winter months will freeze and lead to burst pipes if the outside water lines weren't drained properly. Frozen water expands, which can often burst pipes. With outdoor fixtures, the broken pipes don't present until the water is turned on again.

To watch for potential water damage, have someone stand inside when turning the outside faucet on for the first time.  Better to catch the possible damage at the onset rather than after significant water damage has occurred unknowingly.

For properties that have experienced floods, pipe leaks, and springtime spigot bursts, be sure to contact an IICRC certified water damage restoration company like SERVPRO of Dane County West. 

SERVPRO of Dane County West Professionals uses industry-standard moisture meters and various humidity sensors to determine the water damage severity. Once the water damage severity has been assessed, SERVPRO Production Technicians will then bring in powerful dehumidifiers and high-velocity air movers to eliminate the moisture and prevent mold growth.

Video - The SERVPRO Water Damage Restoration Process 

Have A Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Appliance Malfunctions are Common Water Damage Culprits

4/13/2021 (Permalink)

a dishwasher with water overflowing Water Damage from a broken appliance? Call SERVPRO of Dane County West Today – (608) 497-3331

Appliance Failures Account for Thirty Percent of Water Damage Claims*

Understanding the most common points of appliance failure in a home can give you significant insight into how you can best protect yourself.

Dishwashers

Dishwasher lines and hoses often break during the middle of a wash cycle. Catastrophic dishwater failures resulting in water damage are typically caused by damaged supply or drainage lines. Water damage can also be caused by damaged dishwasher doors or door gaskets, allowing water to leak out from the front of the dishwasher while in use resulting in a flood of water in your kitchen. 

If your dishwasher does not drain, try some of these tips:

  • Run your garbage disposal to dispose of stuck food and clear the drain. Often, simply running the disposal will get the dishwasher draining again. 
  • Clean your sink’s air gap. 
  • Regular dishwashing liquid or laundry detergent produces too many suds to prevent proper drainage. Dishwashers are designed for use with automatic dishwasher detergents than clean without creating suds. 
  • Check the drain hose for kinks. 
  • Examine the drain hose for clogs. 
  • Clean out the drain basket. 
  • Call the plumber if you are unable to unclog the drain on your own. The problem could lie in a dishwasher’s timer or motherboard or a faulty pump.  

Refrigerators with Ice Makers

If a water line to an ice maker is damaged, water can build up under/behind the refrigerator. It is highly recommended to have these lines inspected annually.

Sump Pumps

According to Square One Insurance, sump pumps have an average life expectancy of around ten years. Sump pumps can fail for several reasons:

  • Power outages
  • Frozen or clogged discharge lines
  • Missing or broken check valve on the pump
  • The sump pump is the wrong size
  • Improper installation & connection to the sewer system 

Sump pump failure can lead to disastrous results such as flooding. Following the manufacture's maintenance tips can prevent catastrophic water damage. Here are some additional tips:

  • Run a vinegar solution through the sump to clean it. 
  • Check the power cord to make sure it's connected to a power source.
  • Dump a bucket of water into the sump to raise the float and make sure the pump turns on.
  • Clean all vents and air holes. 

Washing Machines

Malfunctioning dishwasher drains or water hoses result in some of the most common claims filed by homeowners, says Douglas Nadeau, a spokesman for State Farm. "Most homeowners leave washing machine water supply lines turned on so when a hose bursts, water can discharge at up to 500 gallons per hour, causing major damage in a short time," Nadeau says.

Here are some tips to help prevent your washing machine from flooding, according to Roto-Rooter. 

  • Inspect your washing machine’s fittings and hoses regularly for breaks, cracks, bulges, wear, or signs of corrosion.
  • Replace your coolant hose with stainless steel braided hoses that last longer and are less likely to leak.
  • Install a flood alarm that will warn you if your washing machine is leaking to reduce damage.
  • Speak with a plumber about measures you can take to prevent pipes from freezing and bursting.
  • Deal with a plumbing issue right away—even if it seems insignificant—before it becomes a large, costly problem.
  • Turn washing machine valves on and off to test for leaks.
  • Shut off the water supply to your washing machine if you are going to be away from home.
  • Check all exposed pipes for signs of damage or leakage.
  • Make sure to empty the dryer tank periodically.
  • If you have a front-loading washing machine, periodically check the seal around the washing machine door to see if it is still working properly.

Water Heaters

Gas and electric water heaters typically fail due to leaks/cracks, rust or sediment build-up, or inefficient heating elements leading to colder than expected water, with 69% of all water heater failures resulting in slow leaks or sudden bursts. Here are the most common reasons why water heaters leak, according to Thomas & Galbraith.

  • Old tank.  As the unit ages, the parts wear out, the water doesn’t keep its warmth, and leaks occur more frequently. Water heater leaks due to old age sometimes happen because rust forms in the tank. This leads to corrosion, which allows water to exit through cracks. When the water heater reaches the end of its life, the only thing to do is replace it.
  • Drain valve.  This valve loosens over time, which allows water to leak through. However, leaks from the base of the valve indicate that the component isn’t watertight. In this case, a new drain valve is necessary.
  • Too much pressure. Like any plumbing fixture, water heaters deal with naturally occurring water pressure. Pressure occurs in water heaters because the hot water creates steam and fills the space. When this steam has nowhere to go, the pressure becomes too much. Water leaks through any crack in the heater to relieve some of the pressure. 
  • Faulty temperature and pressure relief valve. Water heater leaks also occur because of the temperature and pressure relief valve, known as the T&P valve. This valve helps relieve pressure inside the tank. When this valve doesn’t work, the pressure in the tank increases. Sometimes, the valve is simply loose and requires tightening. However, if the part is faulty, the piece needs a replacement. Lower the pressure in the tank before you deal with T&P valve issues.
  • Sediment collection. As water heaters age, they collect sediment at the tank's bottom, and cracks can form. These cracks allow water to leak through. Tank leaks require an entirely new water heater which is expensive, so clean the tank semi-regularly.

The faster homeowners identify a leak, the less likely they are to experience extreme water damage. 

  • Preventative maintenance. Regular maintenance done by a plumber ensures the water heater doesn’t experience any leaks. Maintenance checks allow plumbers to inspect the entire plumbing system, which means they cover the water heater. They make sure there are no active leaks, and they take a close look at all the components to see if they can cause leaks shortly.
  • Tighten loose parts. Tighten loose parts with a wrench. 
  • Drain and clean tank. A clean water heater tank is less likely to crack due to sediment collection. 
  • Respond quickly. 

Toilets

The most common cause of water damage from toilets is clogging/overflowing. Fill, supply, flush valves, and supply lines are other common causes of toilet failure. 

Quick responses to any appliance water leaks ensure that homeowners will not have to face harsh repercussions.

If leaks run for long periods, floods are more likely to occur. Quickly attend to all leaks to ensure that water damage along with secondary mold damage doesn’t happen. 

Regardless Of The Disaster, SERVPRO of Dane County West is Here To Help. 

Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”® 

  • IICRC Certified Firm
  • Faster to Any Disaster
  • Highly Trained Specialists
  • Advanced Technology
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

What our Customers Say...Testimonials

Have Questions? Call Us Today – (608) 497-3331

*source: Roto-Rooter

Baseboard Removal after Water Damage

4/6/2021 (Permalink)

dispersed airholes behind removed baseboard Removing trim and creating dispersed air holes will generate airflow for favorable drying conditions. #waterdamage SERVPRO DCW (608) 497-3331

After a property experiences water damage, the priority is to dry everything out as quickly as possible.

If not, mold will start growing within 24 to 48 hours. Baseboard, drywall, and insulation are typically removed to dry out the property. Baseboards are the most common items to be detached in the event of water damage. If drywall is not water-saturated above the baseboard, removing the trim and creating dispersed air holes in the baseboard location will generate appropriate airflow for favorable drying conditions. 

Tools You’ll Need for Baseboard Removal:

  • Hammer
  • Putty knife
  • Utility knife
  • Small pry bar
  • Pliers
  • Pencil
  • Step 1: Prep the Baseboards - If caulk or other sealant is present, cut through the caulk with a utility knife to prevent the paint and wood from pulling away with the trim once you start prying.
  • Step 2: Start Loosening the Baseboards -Work a putty knife between the top edge and the wall to loosen the baseboard.
  • Step 3 Pull the Boards from the Wall - Using a pry bar, slide it into the opening. Work your way from one end of the baseboard to the other until it is completely free.
  • Step 4: Remove Any Nails Left in the Trim - Remove any remaining nails through the back of the baseboard with a pair of pliers.
  • Step 5: Number Each Board - When it comes time to reinstall the removed baseboards, taking the extra step of numbering each baseboard will save significant time. Write a number on the back of each board representing the order in which you’ll reinstall them. Then, mark each board number on the section of the wall where it will be reinstalled.

Replacing water-damaged sections of baseboards can be a simple DIY task. As long as there is no excess moisture behind the walls or between the baseboards, the job shouldn’t take more than a few hours.

For properties that have experienced heavy floods, pipe leaks, appliance malfunctions, or sewer backups where additional building materials have been affected, be sure to contact an IICRC certified water damage restoration company like SERVPRO of Dane County West. 

SERVPRO of Dane County West Professionals uses industry-standard moisture meters and various humidity sensors to determine the water damage severity. Once the water damage severity has been assessed, SERVPRO Production Technicians will then bring in powerful dehumidifiers and high-velocity air movers to eliminate the moisture and prevent mold growth.

Video - Mock Baseboard Removal  

Have A Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

We're Hiring! Estamos Contratondo!

3/29/2021 (Permalink)

green background with SERVPRO logo and Join Our Team copy SERVPRO of Dane County West is Hiring! Compensation from $16 - $18+/hour depending on experience. Email resume to office@SERVPROdanecountywest.com

SERVPRO of Dane County West is seeking an individual who has a great attitude.

This is an opportunity to join one of the nation’s leaders in water and fire restoration. We are a rapidly growing operation with tremendous opportunity for advancement for the dedicated individual who enjoys helping people through difficult situations.

  • Must have a professional appearance and great attitude.
  • Valid driver's license with reasonable driving record.
  • Ability to be on call as we provide 24-hour emergency services.
  • Health insurance for full-time employees.

We offer:

  • Medical Benefits for full-time.
  • Compensation from $15 - $18+/hour depending on experience.
  • Opportunity for overtime at time-and-a-half, as we are an emergency services company.

Please e-mail resume and/or brief description of work history to office@SERVPROdanecountywest.com.

Job Location: Verona, WI

Estamos Contratondo

SERVPRO de Dane County West está buscando a una persona quien posee gran dinámica, buena personalidad y la capacidad de trabajar eficazmente en situaciones de alta presión.

Esta es una oportunidad para unirse a una de las compañías líderes en la restauración por daños de agua o fuego. Somos parte de una operación de crecimiento rápido donde hay gran oportunidad de avance para la persona que disfruta ayudar a personas que están pasando por una situación difícil.

Requisitos:

  • Debe poseer apariencia professional y gran personalidad
  • Licencia de conducir válida.
  • Disponibilidad de guardia ya que brindamos servicio las 24 horas.
  • Algo de inglés requerido

Se ofrece:

  • Beneficios médicos para los que trabajan jornada entera
  • Oportunidad para horas extras ya que somos una compañía de servicios de emergencia.

Envíe un resumen por correo electrónico y/o una breve descripción del historial laboral a office@SERVPROdanecountywest.com. (608) 497-3331.

SERVPRO National Disaster Recovery Teams are Composed of the Best of the Best in restoration.

3/27/2021 (Permalink)

large green semi truck, box truck, and various other green SERVPRO trucks on site for a storm response Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331 www.SERVPROdanecountywest.com

The SERVPRO Storm Response Team, with thousands of crews throughout the US, wants the public to know the first several days after the disaster are critical to preventing unnecessary secondary damages. Consider the following steps you can take now to help minimize additional damage to your home, business, and possessions.

If the water is considered “clean” water – if it is not groundwater or sewage backup – follow these steps:

  • Once the authorities have said it is safe to enter your home or business, ensure your electricity is turned off before entering the flooded structure.
  • Remove and prop wet upholstery and pillow cushions for drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove any valuable paintings and art objects to a safe, dry place.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.

If the water has entered the structure through the flooding of a creek, stream, or river, or if it has filtered through insulation during its intrusion, it is considered to be contaminated, Category 3 black water, and could be hazardous to your health.

For this type of damage, avoid contact with contaminated items as much as possible. Take the greatest caution while entering your home, wear sturdy shoes and protective clothing when dealing with flooded areas, through away all foods – even canned goods – that have come into contact with floodwaters.

“The first 24 hours after a water damage or flood are just so crucial to keeping final costs of the damage down,” said Don Turner, SERVPRO Storm Response Team Manager. “A lot of flood situations require professional equipment and knowledge of the science of drying to mitigate, but we want homeowners to know the steps they can take to help minimize damage until the professionals arrive.”

Catastrophic Storm and Major Event Response

SERVPRO National Disaster Recovery Teams are composed of the best of the best in restoration. Our elite National Disaster Recovery Specialists (also known as National Storm Teams) are prequalified and strategically positioned throughout the United States to handle any size disaster.

SERVPRO of Dane County West is a Host Franchise for SERVPRO National Disaster Recovery Teams 

During the massive flooding in the Dane County area from the August 20th, 2018 storms, SERVPRO of Dane County West became a host franchise for SERVPRO National Storm Teams Dane County from across the country to help.  We directly input loss requests into the National Storm Team database for dispatch during that storm disaster.

Whether it be a flood, tornado, hurricane, or blizzard, SERVPRO Disaster Recovery Team is Here To Help. Available 24 hours a day and 365 days a year, SERVPRO of Dane County West is prepared for the unpredictable. With the ability to mobilize local command centers, along with the resources of more than 1,800 Franchises nationwide, no disaster is too big.

Have A Storm or Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

 Video - The SERVPRO Water Damage Process

Fire Restoration Structure Cleaning for Your Dane County, Madison, WI Property

3/22/2021 (Permalink)

a blackened and charred smoke damaged kitchen after a cooking fire ravaged the interior Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

When SERVPRO of Dane County West works with insurance carriers on Fire Damage claims, Insurance policies distinguish between structure and contents.

Like SERVPRO of Dane County West, restorers commonly separate structure and contents when scoping and estimating a fire loss. For this reason, the structure and contents are cleaned separately. In some situations, contents are moved out of the structure and cleaned at a separate location. When cleaned on-site, contents are moved to a clean area of the structure for cleaning.

What Is Structure?

Items are called structures if they are permanently attached to a building, such as the framework of a building, including walls, ceilings, floors, attached floor coverings, doors, and windows structures. Other items might be called structural components, such as cabinets, light fixtures, the heating and cooling system (HVAC), and bath fixtures. An easy way to distinguish structure from contents is to imagine turning the building upside down and shaking it; what falls out is contents and what remains is structure.

What Is Fire Restoration Cleaning?

The industry describes fire restoration as the task of restoring the building to preloss condition. Cleaning to preloss conditions means removing the effects of the fire damage. The fire residues will often give off smoke odors, so the restorer must also deodorize to rid the building of the malodors. If fire damaged some parts of the structure beyond repair, the restorer disposes of structural items that are blistered by heat or charred by flame.

The SERVPRO Fire Restoration Professional determines what items can be restored and what items must be replaced.  The SERVPRO Fire Restoration Professional will identify for the customer and insurance company any conditions that likely existed before the fire occurred since fire restoration cleaning does not mean cleaning structure to a better condition than it was before the fire. Preexisting damages or conditions do not need to be addressed as part of fire restoration, are recognized and documented.

SERVPRO Fire Restoration Professionals perform various tests to determine the appropriate cleaning method for fire-damaged structures.

One goal of testing is to categorize materials as washable or non-washable:

  • Washable: Materials that can be wet cleaned with the many SERVPRO branded cleaning products developed for fire-damaged items.
  • Non-washable: Materials that cannot be wet cleaned. The Dry Cleaning Sponge is used to clean smoke residues from surfaces. Dry Cleaning Sponges are rubber sponges that contain no chemical products but clean through friction and absorption. Dry Cleaning Sponges can usually remove light-to-medium soils and residues that are non-greasy.

The type of residues on a material may also determine the cleaning method. Oil or grease-based residues will require a dry solvent cleaning agent.

Pre-cleaning and preconditioning refer to the cleaning steps use before the selected cleaning process. Pre-cleaning removes excessive residues and soils so that the wet or dry cleaning process will be more effective at restoring the surface or material.

Following are some dry cleaning processes used for pre-cleaning.

  • HEPA-Vacuuming is a cleaning process using a vacuum device to remove light debris and particulate soiling.
  • Compressed air is a mildly aggressive means of agitation, depending on the psi (pounds per square inch) of air pressure. The force of pressurized air removes loose particulate residues.
  • Brushing provides agitation ranging from mild to very aggressive.

SERVPRO of Dane County West understands how distressing it is to see fire and smoke damage to your property.

We know our customers are eager to clean up and get back to everyday life. However, it is better to wait for SERVPRO of Dane County West to assess the damage before attempting fire and smoke cleanup to your Dane County, Madison, WI property. Depending on the strength and nature of the fire, your property will most likely require IICRC certified cleaning approaches listed above.

As an IICRC certified firm, our teams are trained and certified to carry out a thorough assessment of the fire damage and decide on the best course of action for professional restoration. You can rest assured that your property is in good hands – we aim to restore it “Like it never even happened.”™ Also, we are a General Contractor that oversees the rebuilding and redecorating of fire and water-damaged jobs if necessary.

Video - The SERVPRO Fire Damage Process

SERVPRO® of Dane County West Professionals are Here to Help®! 

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Are you Going on Vacation? Here are Some Steps that Will Ensure your Home is Safe While You and Your Family are Elsewhere.

3/20/2021 (Permalink)

a tropical beach with ocean in background and palm trees We hope these tips help to protect your home and give you increased peace of mind during your next vacation. www.SERVPROdanecountywest.com

According to a study by AAA, thirty-five percent of Americans plan on taking at least one family vacation every year.

If you plan on traveling for more than a couple of days, then you should make sure your home is adequately protected while you’re away. Here are some steps that will ensure your home is safe while you and your family are elsewhere.

Don’t let people know your home is empty.

  • Suspend mail and newspaper services. You can sign up online to suspend USPS mail service and have your mail delivered to a local post office for up to thirty days. For trips longer than thirty days, you should ask a neighbor or friend to pick up your mail. Contact your newspaper provider and ask them to postpone deliveries temporarily.
  • Arrange for lawn care services while you’re gone to make your home seem less abandoned to strangers.
  • Install exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media. Enjoy the time with your family or friends, and post pictures when you return.

Accident proof your home.

  • Check the batteries in home security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. Often a homeowner will call us upon returning from vacation because they have learned a broken pipe or malfunctioning leaking appliance has caused water damage. No one wants to come home to a fire or water disaster. ahead
  • Conserve energy. Switch your water heater to vacation mode or turn it off completely. Most water heaters now have a pre-programmed vacation mode. If yours does not, then you should be able to adjust the temperature manually. Set your thermostat to either four degrees above or below your average room temperature.
  • Prevent a power surge by unplugging your electronics or plugging them into a surge protector.
  • If you often lose power during a storm or day of heavy rain, then before you leave for vacation freeze a cup of water, place a penny on top of it, and leave it in your freezer. If the penny is not frozen on top when you return, then this means your house lost power sometime during your trip. Inspect the food inside your refrigerator and freezer. You may need to throw several items away.

We hope these tips help to protect your home and give you increased peace of mind during your next vacation.

Have Fire, Smoke, Water, or Flood Damage?

Call SERVPRO of Dane County West Today – (608) 497-3331

About SERVPRO of Dane County West

What our Customers say...Testimonials

The Key to Avoiding Costly Future Restoration is to Handle Every Water Problem as a Real Threat to your Property

3/1/2021 (Permalink)

a green servpro truck with title Here in your community, Here to Help Have Questions About Water, Flood, Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals uses specialized test equipment to determine hidden water.

We use advanced drying techniques and monitor the drying progress daily to ensure your property is completely dried. 

We establish an environment favorable for drying.

We understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state-of-the-art detection equipment without causing secondary damages through improper drying processes. Our industry-leading psychrometry sensors and calculating equipment indicate where moisture pockets are forming and what falls outside normal humidity levels.

Surface moisture removed with dry and heated airflow accompanied by vacuum pressure. SERVPRO of Dane County West Professionals use IICRC industry-standard equipment and products; our technicians extract standing water and dry your property quickly and efficiently by using powerful extraction equipment and manipulating air movement and humidity levels. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Not until the property is completely dried can salvageable items be determined. Should a property require a rebuild or restoration, it will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, drywall repairs, painting, seaming, carpet cleaning and restoring, and furniture and contents cleaning. 

PRE-EXISTING OR PRELOSS CONDITIONS

During cleaning, it is likely we will remove day-to-day soiling, which existed before your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc., to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition - Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.
  • Jewelry, Valuables, Heirlooms - Please remove any valuable items from the areas we are cleaning before the job begins. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to their attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired, or painted. Our job is to preserve and protect, stop further damage from occurring, and restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. We work with your insurance. For a stress-free claims process, SERVPRO can help manage the insurance paperwork and process.

HEALTH AND SAFETY

Maintaining your health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

COMPLETION

The actual time required to complete the restoration process can be challenging to estimate. However, the more quickly technicians begin work to limit the damage, the faster the completion. When the water has time to absorb, the drying and restoration process can take longer.

SERVPRO of Dane County West Water Damage Restoration Process

”When fire and water take control of your life, we help you take it back. Our goal is to make it… "Like it never even happened." We are Here to Help! 

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Water, Flood, Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Snow and Ice Melt Preparations to Help Prevent Flooding & Water Damage

2/26/2021 (Permalink)

a man walking in large puddle of snow melt with caption, SNOW MELT Preparations to Help Prevent Flooding & Water Damage If flooding strikes your business or home with water damage, let us help strike back! 24/7 emergency service, SERVPRO of Dane County (608) 497-3331

Did you know that one inch of snow on a typical roof melts into about 100 gallons of water? 

Sudden rises in temperature, high-stacked snow deposits, and some additional water from rainfall are a recipe for significant flood damage. Regions like Southern Wisconsin that experienced a snowy and frigid winter are prone to significant flooding incidents when winter begins to recede.

Here are ten ways to minimize the effects of flooding and prevent water damage from snow and ice melt:

  1. Pay Close Attention to Forecasts Please review the following description of the four flood warnings:
  • Flash Flood Warning:  Issued when flooding is imminent or already occurring. If you see or hear this warning, move to higher ground because this type of flood can be a sudden and violent one. It is hard to predict how long it will last and could take minutes to hours to develop, and it can happen even in areas that are not immediately receiving water.  
  • Flood Warning: This kind of warning is issued when flooding is either occurring or is imminent. You need to take action and find a safe place for you and your family.
  • Flood Watch: This warning is issued when the conditions are favorable for a specific hazardous weather event to happen and for flooding to be in the area. It is a preventative warning because it means that flooding could occur. 
  • Flood Advisory: This type of advisory is issued when flooding is not expected, but the possibility is severe enough to issue an advisory. People should take caution because the situation could change.
  1. Power Down Before a Flood - Power off the facility’s main breaker just before the water arrives if it seems likely that electrical outlets will be submerged.
  1. Seal Foundation Cracks - Keep cracks and fissures sealed up with masonry caulk or hydraulic cement to prevent leakage. 
  1. Install a Backflow Prevention Device -  Investing in a backflow prevention device can save you from costly water and sewage damage repairs. A backflow prevention device is used to protect potable water supplies from contamination or pollution due to backflow. 
  1. Install a Sump Pump - Sump pumps keep water from rising to higher levels and drain the water. Sump pumps should be tested and maintained regularly. 
  1. Move Valuables to Higher Ground - Move valuables like rugs, furnishings, and electronics that are below-ground areas to higher ground. Placing concrete blocks at least a foot above expected flood levels can also help if the equipment is too difficult to move above ground. 
  1. Ground Saturation - De-Snow Your Foundation - Snow pile up against the foundation of a building can cause soil oversaturation and undermine a slab foundation or penetrate basements. The is can lead to water damage and potential mold growth in the basement. Shovel that snow pile-up back a safe distance before temperatures rise above freezing.  
  1. Clear Out Downspouts and Sewage Drains - Unclog all downspouts, gutters, and drains before the snow melts to prevent seepage into your property.  
  1. Watch out for Ice Dams - A roof leaking water into your interior walls, ceilings, and floors is not a pretty picture. Ice dams are a leading culprit for water leaks during the winter season. They form when heated air melts roof snow above and behind the dammed up ice when the trapped water cannot safely flow or run off the roof. Ice-dam backflows get under the roof's shingles and into interior areas. 
  1. Remove Rooftop Snow and Inspect the Roof for Damage - Slow seepage for snowmelt on the roof can saturate insulation through holes that were small before winter began but have widened by the freeze/thaw cycle. This water seepage can cause mold growth and other damage. The weight of snow alone can cause surprising damage. One foot of snow deposited on an average roof can weigh over 18,000 pounds. The extreme weight of snow can damage the roof structure, leading to water intrusion and damage to the inside of the property.   

Your facility’s roof and foundation are key areas to defending your property against annual snow and ice melt flooding. A plan to minimize snowmelt will help you save on costly water damage repairs.  

Video - Rule No. 1 for Water Damage - Shut off the water at its source

If flooding strikes your business or home with water damage, let us help strike back!

Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

What our Customers Say...Testimonials

SERVPRO of Dane County West is Here to Help® for water & fire damage, mold remediation, COVID-19 disinfection, biohazard, and rebuild. Call us at (608) 497-3331. 

Extreme Winter Weather in Dane County, Wisconsin

2/22/2021 (Permalink)

an image of a frozen and broken pipe with title Frozen Pipes Have A Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331 www.SERVPROdanecountywest.com

February 2021 is shaping up as a month that won’t soon be forgotten when it comes to weather for Wisconsin, mostly due to the extended stretch of bitter cold from this year's polar vortex and above-average snowfall.

Cold Weather Issues:

The most common type of damage SERVPRO of Dane County West sees during these extreme cold weather events is water damage due to frozen pipes. In general, pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Outdoor pipes and pipes in unheated areas of the home can freeze if they are not properly insulated or if temperatures are severely cold.

Outdoor pipes most likely to freeze include:

  • Outdoor hose bibs
  • Swimming pool supply lines
  • Water sprinkler lines

Pipes in unheated or partially heated areas are also at risk of freezing, including:

  • Basements
  • Crawl spaces
  • Garages

Another potential hazard to consider as the snow/ice begins to melt is damage to your roof and ice dams. An ice dam is formed when the snow melts unevenly on a roof and refreezes into a dam at the roof's edge, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

What You Can Do Until Help Arrives

After any water damage situation, your primary focus should be safety.

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be weighty. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What Not To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

Have A Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

SERVPRO of Dane County West is Here to Help® for water & fire damage, mold remediation, COVID-19 disinfection, biohazard, and rebuild. Call us at (608) 497-3331.

The Polar Vortex is back and it looks like it’s here to stay

2/8/2021 (Permalink)

image of north America detailing polar vortex with logo stating artic air invades northern states with artic blast Jetstream SERVPRO of Dane County West is Here to Help® for water damage from frozen and burst pipes. Call us at (608)-497-3331. www.SERVPROdanecountywest.com

A blast of Arctic air from Canada has ushered in the winter season's coldest air 

According to CBC News, this push of Arctic air is due to a rather convoluted pattern across the Arctic and Polar Regions, which started to evolve in early January. At that time, a phenomenon known as Sudden Stratospheric Warming took place high above the North Pole in which the temperatures 50,000 to 100,000 feet above the ground spiked 100 degrees Fahrenheit in a few days. This is a natural occurrence that happens, on average, every couple of years.

On Monday, a small portion of the cold air mass will slip eastward, bringing colder air to the Northeast with wind chills in the single digits. But the bulk of the arctic air will remain in the Midwest. Here in the Dane County, Madison, WI area, we will see temperatures below zero for many days this week.

Cold conditions of this magnitude can also lead to other issues such as freezing & bursting pipes that can cause water damage. Pipes can freeze and eventually burst in below-freezing temperatures. Water has a unique property of expanding as it freezes that can cause pipes to crack and then burst. The ensuing rush of water can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take.

  • Keep the thermostat set to the same temperature during day and night.
  • Insulate pipes in attic & crawl spaces.
  • Seal leaks that allow cold air inside near where pipes are located.
  • Open kitchen and bathroom cabinet doors to let warmer air circulate the plumbing. (If you have small children, be sure to remove any harmful cleaners and household chemicals.)
  • Let the cold water drip from a faucet served by exposed pipes (think basement utility sinks or laundry sinks). Running water through the pipe, even at a trickle, can help prevent pipes from freezing.
  • Keep garage doors closed, especially if there are water supply lines in the garage. Consider some insulation around the windows and doors to help.

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened."®

Video - Steps you can take to prevent pipes from freezing & bursting

Have A Water Damage Emergency? Call SERVPRO of Dane County West (608) 497-3331

  • 24-Hour Emergency Service
  • IICRC Certified Firm
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List Certified with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

SERVPRO of Dane County West is Here to Help® for water & fire damage, mold remediation, COVID-19 disinfection, biohazard, and rebuild. Call us at (608) 497-3331

SERVPRO of Dane County West Earns 2020 Angie’s List Super Service Award

2/7/2021 (Permalink)

angies list super service award logo SERVPRO of Dane County West Earns 2020 Angie’s List Super Service Award. Contact SERVPRO of Dane County West at (608) 497-3331 for fire & water losses

2020 Angie’s List Super Service Award earned by SERVPRO of Dane County West

Award reflects the company’s consistently high level of customer service

Madison, WI, January 1, 2021 – SERVPRO of Dane County West is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2020.

“Despite the enormous challenges facing our service pros throughout 2020, our Angie’s List Super Service Award winners continued to provide exceptional customer service,” said Angie’s List Founder Angie Hicks. “These outstanding businesses have helped homeowners not only maintain their homes but also evolve them into safe and comfortable spaces that can handle all the mess of life, work, school, and entertainment under one roof. Our homeowners’ consistent positive reviews make it clear: these are the best pros in our network.”

Angie’s List Super Service Award 2020 winners have met strict eligibility requirements, which include maintaining an exceptional rating in overall grade, recent grade, and review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.

“SERVPRO of Dane County West is Here To Help® with fire & water damage emergencies”

SERVPRO of Dane County West has been listed on Angie’s List since 2019. This the first year SERVPRO of Dane County West has received this honor.

Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are rated in multiple fields ranging from price to professionalism to punctuality.

For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

About SERVPRO of Dane County West 

About SERVPRO of Dane County West - Company Profile

SERVPRO of Dane County West understands the stress and worry that comes with fire or water damage and the disruption it causes your life, home, or business. We specialize in the cleanup and restoration of residential and commercial properties after a fire, smoke, soot, odor, or water damage from flood, storm, appliance malfunctions, sewer back-ups, broken water pipes, and countless types of leaking pipes. SERVPRO of Dane County West also specializes in mold mitigation and remediation from your home or business and we have the experience and certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and are compliant with CDC standards for COVID-19 disinfection.

  • IICRC Certified Firm
  • A+ rating with the BBB (Better Business Bureau).
  • Angie’s List Certified Firm
  • 5-Star Google & Facebook Ratings
  • General Contractors (license #1317784) for Reconstruction. 
  • We're locally owned with National resources.
  • We're available 24/7/365 for emergency services.
  • For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Have Water, Flood, Fire, Soot, Smoke, or Mold Damage?
Call Us Today – (608) 497-3331

Winter weather related Warnings, Watches and Advisories

2/1/2021 (Permalink)

a backyard forest covered in snow with graphic saying winter weather warnings Have Water, Storm, Flood, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331 www.SERVPROdanecountywest.com

Winter Weather Warnings, Watches and Advisories

Warning – Take Action! Snow, sleet, or ice expected. Weather conditions are affecting or will affect your area very soon.

Watch – Be Prepared! Snow, sleet, or ice possible. Weather conditions are possible in your area for the next 12 to 36 hours.

Advisory – Be Aware! Wintery weather expected. Inconveniences are likely, and caution should be used due to conditions.

As February begins, we are in the midst of winter here in the Dane County, Madison, WI area.

It can be hard to predict dangerous storms, but the National Weather Advisory has developed signs to help keep us prepared and stay safe. In addition to the winter weather storms, there is also the possibility of flooding once the snow melts. Fortunately, the National Weather Service will issue the following flood warnings, and understanding them could make the difference to keep your family and property safe.

Please review the following description of the four flood warnings:

  1. Flash Flood Warning:  Issued when flooding is imminent, or already occurring. If you see or hear this warning, move to higher ground because this type of flood can be a sudden and violent one. It is hard to predict how long it will last and could take minutes to hours to develop, and it can happen even in areas that are not immediately receiving water.  
  2. Flood Warning: This kind of warning is issued when flooding is either occurring or is imminent. You need to take action and find a safe place for you and your family.
  3. Flood Watch: This warning is issued when the conditions are favorable for a specific hazardous weather event to happen and for flooding to be in the area. It is a preventative warning because it means that flooding could occur. 
  4. Flood Advisory: This type of advisory is issued when flooding is not expected, but the possibility is severe enough to issue an advisory. People should take caution because the situation could change.

Should you experience water damage from flooding, melted snow, or burst pipes, we are here 24/7 for emergency fire & water restoration services. #(608)-497-3331. 

Video - Steps you can take to prevent pipes from freezing & bursting

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Frozen Pipes Can Burst in Freezing Temperatures

2/1/2021 (Permalink)

a frozen spigot with icicles and ice Should you experience water damage from flooding, melted snow, or burst pipes, we are here 24/7 for emergency services. (608)-497-3331

Pipes can freeze and eventually burst in freezing temperatures.

Water has a unique property of expanding as it freezes that can cause pipes to crack and then burst. The ensuing rush of water can cause considerable damage to your property if not addressed quickly. SERVPRO of Dane County West is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened."

Take a few simple steps now to prevent suffering and grief down the road.

  • Inspect outdoor faucetsNow.  Find the indoor shut-off valve for the outdoor faucet in the basement or crawl space and shut it off. Then open the outdoor faucet to help ensure it relieves pressure and drains completely.
  • Second, make sure that your heating system is maintained regularly. Also, inspect the insulation on all of your plumbing as well as your cold water tank. Units in the attic should be protected with insulated sleeves. 
  • During severe cold snaps, open cabinets where pipes are exposed so warm air can circulate.
  • Third, keep your heat on throughout the winter months. During harsh, cold months, the chances of your pipes freezing increases as the temperature plummets. 
  • Clean your gutters so melting snow and ice can flow freely
  • Open cabinet doors below sinks. It will help allow warm air to circulate.
  • Drain your water system if you are away for an extended time.
  • Disconnect all gardening hoses and install covers on all outside faucets.
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape.
  • Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.

Monitor Freezing Pipe Conditions:

  • The first sign of freezing is reduced water flow from a faucet.
  • Check your faucets for water flow and pressure before retiring for the night and again when you wake up.
  • Check pipes around your water meter, in unheated areas, near exterior walls, and in crawl spaces.
  • Identify cold air drafts coming in from a flue or chimney chase and caulk gaps near pipes.

If a Pipe Freezes:

  • If a faucet or pipe inside your house freezes, you can thaw it using a good hairdryer. (For safety purposes, avoid operating a hair dryer around standing water.)
  • When thawing a pipe, start thawing it nearest to the faucet. Make sure the faucet is turned on so that melted water can drip out.

If a Pipe Bursts:

  • Shut off water at the main valve.
  • If the break is in a hot water pipe, the valve on top of the water heater should be closed.

When winter strikes, call SERVPRO of Dane County West to strike back.

Video - Steps you can take to prevent pipes from freezing & bursting

Water Damage Emergency Tips - What you can do until help arrives

Should you experience water damage from flooding, melted snow, or burst pipes, we are here 24/7 for emergency fire & water restoration services. 

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

The Science of Drying (Psychrometry) - Why Choose SERVPRO of Dane County West

1/27/2021 (Permalink)

a person in a SERVPRO using a moisture meter on a water-saturated wood floor  Psychrometry is the Study of the Air and its Properties - Used to Create the Proper Atmosphere for Efficient Drying. www.SERVPROdanecountywest.com

Psychrometry is the Study of the Air and its Properties - Used to Create the Proper Atmosphere for Efficient Drying

The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for more efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. 

Even small water damages from broken water pipes, overflown sinks, and dishwasher or washing machine malfunctions can cause severe structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Dane County West has the equipment, training, and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. 

SERVPRO of Dane County West Professionals establish an environment favorable for drying. 

We understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state of the art detection equipment without causing secondary damages through improper drying processes. Our industry-leading psychrometry sensors and calculating equipment indicate were pockets of moisture are forming and what falls outside normal humidity levels.

Surface moisture is normally removed with dry and heated airflow accompanied by vacuum pressure. SERVPRO of Dane County West Professionals use specialized equipment and products; our technicians extract standing water and dry your property quickly and efficiently. We then finish the job with professional-grade cleaning, sanitizing, and deodorizing products for your comfort and safety.

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year, to help you regain control quickly. We work with your insurance.

SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook ratings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Water Damage Repair and Restoration

About SERVPRO of Dane County West

Video - Why Choose SERVPRO of Dane County West

We Are Locally Owned and Operated and Support the Communities We Work and Live In!

1/25/2021 (Permalink)

logos of the Middleton Chamber, Fitchburg Chamber, Verona Chamber and Mount Horeb Chamber SERVPRO of Dane County West takes great pride in being part of the Dane County, Madison, WI community. Call 608-497-3331 for fire & water restoration.

We are proud members of the Middleton, Verona, Fitchburg, and Mount Horeb, WI Chambers.

The Middleton Chamber of Commerce:

The Middleton Chamber of Commerce promotes a strong economy and a high quality of life for the greater Middleton Community. The Middleton Chamber of Commerce also serves as an excellent resource for learning and sharing best practices; they offer various programs to help guide and develop leaders. They provide excellent advocacy and community engagement.

SERVPRO of Dane County West is 1 of nearly 700 businesses that are a part of the Middleton Chamber of Commerce.  For the past 6 years, SERVPRO of Dane County West has been a proud member of the Middleton Chamber of Commerce. Through many different events, from Get Moving Middleton, Ask the Expert, Business Social Hours, to the Annual Celebration, we have had a fantastic experience with the Chamber. On behalf of SERVPRO of Dane County West and nearly 700 local businesses, we would like to say "THANK YOU" for all your help and support. 

The Verona Chamber of Commerce:

The Verona Area Chamber of Commerce is a partnership of businesses and professional people working together to build a healthy Verona economy and continually improve the quality of life in the greater Verona community. The Verona Chamber’s mission is to proactively promote, support, and enhance economic growth and community well-being.

SERVPRO of Dane County West is 1 of nearly 300 businesses that are a part of the Verona Chamber of Commerce. The Chamber fulfills many roles - economic development and planning, tourist information center, business advocacy, economic counseling, referral service, and more. For the past 6 years, SERVPRO of Dane County West has been a proud member of the Verona Chamber of Commerce. SERVPRO of Dane County West has been happy participants in the Chamber’s following events; monthly Networking Lunch, Business Before 9, various Lunch and Learns, and the Annual Meeting.

The Fitchburg Chamber of Commerce:

The Fitchburg Chamber, Visitor + Business Bureau, provides leadership to advance the city’s economic vitality and quality of life for businesses, residents, and visitors. The Fitchburg Chamber Visitor & Business Bureau’s mission is to provide tools, resources, and opportunities to support its members' success.

The Fitchburg Chamber provides programs and services to expand and mature investments, job opportunities, support business networks and build tourism and community assets. 

SERVPRO of Dane County West is 1 of nearly 400 businesses that are a part of the Fitchburg Chamber of Commerce.  SERVPRO of Dane County West is a proud member of the Fitchburg Chamber of Commerce and appreciates the many networking events, information, and educational programs that The Fitchburg Chamber of Commerce offers.  On behalf of SERVPRO of Dane County West and nearly 400 local businesses, we would like to say "THANK YOU" for all your help and support. 

The Mount Horeb Chamber of Commerce:

The Mount Horeb Area Chamber of Commerce mission statement is to promote all member businesses' economic well-being and enhance the image of Mount Horeb as a great place to live, work, and visit. The Mount Horeb Chamber has a Connect, Impact, and Thrive focus to create opportunities for meaningful business connections and marketing, promote all member businesses' economic well-being, and enhance the community brand and image. 

SERVPRO of Dane County West is 1 of nearly 300 businesses that are a part of the Mount Horeb Chamber of Commerce. For the past 4 years, SERVPRO of Dane County West has been a proud member of the Mount Horeb Chamber of Commerce.  On behalf of SERVPRO of Dane County West and nearly 300 local businesses, we would like to say "THANK YOU" for all your help and support. 

We Are Locally Owned and Operated and support the communities we work and live in!

SERVPRO of Dane County West is locally owned and operated - so we’re a part of this community too. We are also part of a national network of over 1,800 Franchises, enabling us to respond quicker with more resources. We can call upon special Disaster Recovery Teams strategically located throughout the country for major storms and disasters. 

SERVPRO's Disaster Recovery Team - No Job is Too Large

SERVPRO of Dane County West takes great pride in being a part of the Dane County West community, including Madison, Middleton, Verona, Cross Plains, Black Earth, Mount Horeb, Blue Mounds, Montrose, Belleville, Oregon, and Fitchburg. We understand that communities like ours hold America together. We want to do our part to ensure that our communities thrive by helping those less fortunate, keeping the area safe, and making our community the best it can be.

About SERVPRO of Dane County West - Company Profile

Video - Why Choose SERVPRO of Dane County West

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year, to help you regain control quickly. We work with your insurance. SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook ratings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Water, Fire, Smoke, Soot, COVID-19 disinfection, or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Mold Management - A "Typical" Mold Removal Process

1/20/2021 (Permalink)

a guy in a black shirt holding his hands behind his head in exasperation over seeing black mold the title reads got mold? If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331 #SERVPROdanecountywest #spdcw #heretohelp

MOLD Management 

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Dane County West has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call your local SERVPRO Professional - SERVPRO of Dane County West.

The mold cleanup and restoration process begin when you call SERVPRO. A representative will ask a series of questions to determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for mold signs using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Here at SERVPRO of Dane County West, we highly recommend that our customers engage Industrial Hygienists/Environmentalists to detect exactly where microbial growth may be found in their homes. This is a partnership we strongly recommend and is mutually beneficial for our customers.

Industrial Hygienists/Environmentalists are specialists who tend to approach indoor mold conditions primarily from a scientific perspective. They are trained to take air samples and surface samples of visually apparent mold and develop a protocol for the remediation process.

Once a customer has a sample analysis completed, SERVPRO of Dane County West completes the detected mold's remediation. 

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent these mold spores' spread while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

SERVPRO of Dane County West Professionals clean restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorization using fogging equipment.

Restoration

Depending on the mold damage level, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs such as reconstructing various areas or rooms in a home or business.

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year, to help you regain control quickly. We work with your insurance. SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook ratings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

If You See Signs of Mold, 
Call SERVPRO of Dane County West  Today – (608) 497-3331

Mold Remediation and Restoration

We are Here To Help® Restore Your Property After Fire Damage

1/11/2021 (Permalink)

two men in SERVPRO black uniforms inspecting a fire damaged ceiling from an electrical fire Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

The first 48 hours after fire damage make the difference between restoring versus replacing your property and personal belongings. A backdraft of emotions often sweeps over the property owner after fire ravages a home. Fear, uncertainty, stress, and doubt about the property can overwhelm the owner long after the flames have been extinguished and the smoke has been cleared. 

After the first wave of heroes has rescued the property, let SERVPRO of Dane County West help you restore it. With the industry-approved training to employ rapid response, the utmost professionalism, cutting-edge technology, and open communication, we strive to restore not only your home or commercial property but your peace of mind, as well.  

SERVPRO of Dane County West understands the stress and worry of fire damage and can help prevent fire damage from creating long-term problems. We provide timely response with mitigation services ranging from fire, smoke, odor, and soot removal to contents claims inventory and document restoration. These services help ensure your property, belongings, and memories are restored to their preloss condition when possible.

What You Can Do Until Help Arrives:

  • Limit movement in the property to prevent soot or particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim, and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo the carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to dry cleaner since improper cleaning may set smoke odor.

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year, to help you regain control quickly. We work with your insurance. SERVPRO of Dane County West is proud to serve the West Dane County, Madison, WI area. Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau). 
  • Angie's List recommended with an A-rated reputation 
  • 5-Star Google and Facebook ratings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Video - The Fire Damage Process - SERVPRO of Dane County West

SERVPRO Fire, Smoke, Soot and Odor Damage Repair and Restoration

Ask about our contents claims inventory service and document restoration services. 

Ice Dams - A Leading Culprit for Water Leaks During the Winter

12/28/2020 (Permalink)

a graphic visual of an ice dam and how it forms Ice dams are a leading culprit for water leaks during the winter season. Call SERVPRO of Dane County West #608-497-3331 for water & fire restoration.

Winter Weather Worries - Ice Dams

A roof leaking water into your interior walls, ceilings, and floors is not a pretty picture. Ice dams are a leading culprit for water leaks during the winter season. They form when heated air melts roof snow above and behind the dammed up ice when the trapped water cannot safely flow or run off the roof. The ice-dam backflows under the roof's shingles and into interior areas. 

SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. 

Prevent Ice Dams from forming on your roof in the first place.

Consider these tried and true preventative measures:

  • Start by removing the offending culprit in the first place. Shovel or use a snow rake to remove the snow from your roof.
  • Make sure your attic and rafter space is adequately insulated. Insulation is the first line of defense consideration.
  • Make sure your attic and crawl spaces are well ventilated. The buildup of warm air in open areas above the layer of insulation is what causes snow on the roof to melt then freeze into ice dams in the first place.
  • Make sure exhaust fans, plumbing vents recessed ceiling fans, and anything penetrating through your roof are sealed and insulated.
  • Add properly installed heat tape to the lower few feet of the roof in areas where ice dams are likely to occur.
  • Recessed lighting in a ceiling such as in an attic, truss cavity, or soffits can create a tremendous amount of heat that rises and melts snow on the roof. Recessed lights are seldom insulated and sealed correctly.
  • Replacing heat-generating incandescent and halogen bulbs with compact fluorescent or LED bulbs is an easy way to reduce the amount of unwanted heat in your attic or truss cavities.
  • Try to keep vaulted ceilings cooler than the rest of the home, if possible.

When should I be concerned about water coming inside my structure?

  • Icicles forming on the edge of your roof are the most apparent indicator of ice dams and possible water invasion.
  • Be extra aware when ice accumulates higher than just the edge of the roof, over the gutters, or up onto the roof itself.
  • If ice forms underneath the soffits through the vents, on the wall, or under windows, water is invading your structure.

What do I do if I think I have water damage?

Call SERVPRO of Dane County West Today – (608) 497-3331

If winter weather strikes your business or home with water or fire damage, let us help strike back! Equipped with the training, tools, and experience to quickly and efficiently mitigate water or fire damage and restore your home or business, SERVPRO of Dane County West will help make it "Like it never even happened.”®

  • 24-Hour Emergency Service.
  • IICRC Certified Firm.
  • A+ rating from the BBB (Better Business Bureau).
  • Angie's List recommended with an A-rated reputation
  • 5-Star Google and Facebook rankings.
  • We work with your insurance to help manage the insurance process and paperwork for a stress-free claims process.
  • General Contractor License #: 1317784

Have Water, Storm, Flood, or Fire Damage?
Call SERVPRO of Dane County West Today 
(608) 497-3331

The Water Damage Restoration Process

Safety First Before the Feast - Holiday Fire Safety Tips

11/15/2020 (Permalink)

a holiday dinner with a turkey, stuffing, etc., and many people toasting Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County WestToday – (608) 497-3331 www.SERVPROdanecountywest.com

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast. Unfortunately, if you do not practice safe cooking habits, your happy holiday could quickly become hazardous in a blink of an eye. According to the NFPA, cooking is the primary cause of home fires and injuries, with the Thanksgiving holiday being the peak day for cooking-related fire emergencies. Review the following safety tips to help ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended—stay in the kitchen while frying, grilling, or broiling food. 
  • Check food regularly while cooking and remain in the home while kitchen equipment is in use. Use a timer as a reminder that the stove or oven is on.
  • Keep small children away from the cooking area. Enforce a "kid-free zone" and make them stay at least three feet away from the stove and oven.
  • Keep anything flammable like potholders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels away from the stove, oven, or other appliances in the kitchen that generates heat.
  • Do not wear loose clothing or dangling sleeves while cooking.
  • Clean cooking surfaces frequently to prevent grease build-up.
  • Purchase a fire extinguisher to keep in the kitchen year-round. Contact the local fire department for training on the proper use of fire extinguishers if you are unsure.
  • Always check the kitchen before going to bed or leaving home to make sure all kitchen appliances like stoves, ovens, and toasters are turned off.
  • Install a smoke alarm near the kitchen and on each level of the home. Especially near sleeping areas, and inside and outside of bedrooms. Use the test button to check it is working correctly every month. Replace the batteries at least once a year.

If the unthinkable happens and fire strikes your business or home, give the experts at SERVPRO of Dane County West a call. We will help make it "Like it never even happened."

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County WestToday – (608) 497-3331

Fire Damage Emergency Tips

Video - Fire Damage Restoration - SERVPRO of Dane County West

What YOU Can Do to Prepare for a Storm Emergency

11/5/2020 (Permalink)

a clip board with an emergency checklist being checked off by a human hand Have Storm, Flood, Water, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331 www.SERVPROdanecountywest.com

Tips for Preparing for Storm Emergencies

While it may be challenging to prepare for unpredictable thunderstorms, tornadoes, and flooding, there are steps you can take now to help ensure you are ready if disaster strikes. Consider the following tips when preparing for an approaching storm.

BEFORE THE STORM

  • Build an emergency supply kit that includes the following recommended items from the Federal Emergency Management Agency:
    • Water (one gallon per person per day)
    • Food (non-perishable 3-day supply)
    • Manual can opener
    • Battery operated radio, preferably an NOAA Weather Radio.
    • Flashlight and extra batteries
    • First aid kit
    • Whistle to signal for help
    • Clothing
    • Dust masks or bandannas
    • Plastic sheeting, garbage bags, and duct tape
    • Wrench or pliers to turn off utilities
    • Hygiene items
    • Relevant documents; copies of insurance policies, identification, and bank account information
    • Cash
    • Fire extinguisher
    • Matches in a waterproof container
  • Be alert for environmental or fire hazards around your property.
  • Every adult in your house should know who to turn off electricity, water, and gas in an emergency.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause structural damage.
  • If you are outdoors, get inside a building, home, or hard top vehicle (not a convertible).
  • If shutters are not available, close window blinds, shades, or curtains and secure doors.

DURING THE STORM

During a disaster, it may be impossible for family members to return home. Have a plan for your family. Agree where to meet and what family members or friends to notify. Select a meeting point in the community where the members of your household know to come together.

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid contact with electrical equipment and cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause severe damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.

AFTER THE STORM

Even after an event, there may still be many dangers. What seems like a safe distance or location may not be. Stay tuned to your local emergency station and follow the advice of trained professionals. Unless told to evacuate, stay off the roads to allow emergency vehicles access. What you do next can save your life and the lives of others.

  • Keep children and pets indoors. Dangers (live wires, flooded viaducts, and pollution) can remain after the immediate emergency ends.
  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and always assume that fallen power lines potentially active. Stay away from the area and report any downed lines to authorities immediately.
  • Locate a flashlight with batteries to use until the power comes back on. Do not use candles: this can cause a fire.
  • Do not use the stove to heat your home: this can cause a fire or fatal gas leak.
  • Remain calm, and assist family members or neighbors who may be vulnerable if exposed to extreme heat or cold.

When fire or water damage puts things that matter the most on the line, you need the very best help on the line as well. We at SERVPRO of Dane County West are available 24/7 for emergency services like basement floods after a severe storm, clean up and rebuild, or fire restoration from lightning and many other storm-related causes.  

We are here to help and have the storm damage restoration experience and specialized equipment to restore your Dane County, WI area home or business back to its pre-storm condition.

Storm Damage Cleanup and Restoration

Video - Why Choose SERVPRO of Dane County West

Have Storm, Flood, or Fire Damage?

Call SERVPR of Dane County West Today (608) 497-3331

Sources: Federal Emergency Management Agency, Wisconsin Department of Health Services, NOAA/National Weather Service 

Prevention Tips for Sump Pump Failures

11/5/2020 (Permalink)

a sump pump that has overflowed into a basement Have water damage from a sump pump failure? Call SERVPRO of Dane County West Today (608) 497-3331 www.SERVPROdanecountywest.com

Sump Pump failures are a common cause of basement floods in the Dane County, Madison, and WI areas.

Sump-Pumps remove water from beneath your property's foundation and channels it away from the foundation walls, even when it's not raining. When a sump pump malfunctions, it can lead to flooded basements, causing extensive water damage. Sump pumps can also fail from mechanical failure, improper installation, or even clogged pipes. 

Sump pumps, like a furnace or appliance, requires timely maintenance. It's also important to talk to your Insurance Agent to discuss sump-pump coverage. If the system ever fails or the power goes out, water overflow may likely occur. You're typically not covered for this type of damage with your homeowner's insurance. Adding water back-up and sump pump overflow coverage gives you an extra layer of protection.

There are several reasons a sump pump can fail and what you can do to prevent it:

1.) Loss of Power: When the power goes out during a storm or a heatwave, the sump pump will not be able to drain water. Having a back-up generator specifically for the sump pump will keep water from pooling.

2.) Improper Installation: Following manufacturer instructions when installing the sump pump or bringing in a professional is key to its success. Making sure the sump pump is the correct size and properly installed will also make a difference in how it functions in the long term.

3.) Age: The average life of the sump pump is about ten years. As it ages, the efficiency of the pump starts to become reduced.

4.) Clogged Pipes: The discharge pipe can become clogged with debris. Installing a grate or protective cover can keep the pipe's clear and prevent overflow.

5.) Maintenance: Regular maintenance on the sump pump is key to keeping performance at peak efficiency. Cleaning the unit 3 to 4 times a year and having the sump-pump checked by a professional bi-annually can reduce the chance of failure. Also, be sure to check the float's position and adjust it as necessary to avoid any jams with the switch.

Should you experience water damage from sump-pump failure, SERVPRO of Dane County West is here to help and make it "Like it never even happened." #608-497-3331

The SERVPRO Water Damage Restoration Process

Water Damage and the SERVPRO Drying Process

11/2/2020 (Permalink)

a man in a SERVPRO ready uniform using extraction equipment in a water logged kitchen to dry it The 6 Step Drying Process. Should you experience a water loss from broken pipes, flood, tub, or sink overflow, etc, call SERVPRO of DCW #608-497-3331

The SERVPRO Difference - The Drying Process 

When your home or commercial property has water damage from storms, flooding, leaks, broken pipes, overflowed toilets, overflowed sinks, broken water appliance lines, flooded basements, etc..., we have the expertise and equipment to restore your property. Our experience and scientific approach to water removal and water cleanup enable us to dry and restore your property.

Every water damage event is slightly different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and ask several questions to understand the equipment and resources better. 24/7/365 #608-497-3331

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your SERVPRO of Dane County West Professionals will answer your call with rapid action and a full arsenal of drying equipment. 

Here are a few tools used by SERVPRO of Dane County West Professionals for Water Damage Assessment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of East Baton Rouge professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of East Baton Rouge professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

SERVPRO of Dane County West's highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry high-volume Extractors, like the one shown in this picture. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

  • Remove Excess Water
  • Use Submersible Pumps, and Industrial Wet/Dry High-Volume Extractors (HVE) can be portable or truck-mounted. The former can be taken into the building and allows access to hard-to-reach areas, but the latter is more powerful and has its power sources. Truck-mounted extractors are designed for both restorative cleaning and water removal in a water damage scenario.
  • At SERVPRO, we have a team of highly trained, IICRC-certified technicians who can relieve you of that stress.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

SERVPRO of Dane County West Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Advanced Industry-Standard Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture. The industrial-grade dehumidifiers SERVPRO of Dane County Uses can remove hundreds of pints of water per day depending on the room’s relative humidity.
  • Industrial grade dehumidifiers pull the water vapor from the air.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which cause moisture to evaporate at a faster pace.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning content using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors, and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs, such as reconstructing various areas or rooms in a home or business.

After protecting and securing the structure, professionals at SERVPRO of Dane County West can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

To learn more, click here:

Water Damage Restoration

Video - Rule No. 1 for Water Damage - Shut off the water at its source

Water, Flood, Fire, Smoke, Soot, or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Flu Season - Prevention Tips

11/1/2020 (Permalink)

a yellow road caution sign reading "Flu Season Ahead" with stormy clouds in the background The COVID-19 pandemic has challenged people to find ways to live and work without exposing themselves. Call SERVPRO of DCW for COVID-19 cleaning.

Flu Season - Prevention Tips

The COVID-19 pandemic has challenged business owners and homeowners alike to find ways to live and work without exposing themselves or others to this highly contagious virus. Now, the approaching flu season is set to complicate that challenge even further. To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, we at SERVPRO of Dane County West urges everyone to be extra vigilant about adhering to the CDC cleaning and disinfecting protocols this year.

The single best way to prevent seasonal flu is to get vaccinated each year, but good health habits like covering your cough and washing your hands often can help stop the spread of germs and prevent respiratory illnesses like the flu.

Flu Prevention Tips

1. Avoid close contact.

Avoid close contact with people who are sick. When you are sick, keep your distance from others to protect them from getting sick too.

2. Stay home when you are sick.

If possible, stay home from work, school, and errands when you are sick. This will help prevent spreading your illness to others.

3. Cover your mouth and nose.

Cover your mouth and nose with a tissue when coughing or sneezing. It may prevent those around you from getting sick.

4. Clean your hands.

Washing your hands often will help protect you from germs. If soap and water are not available, use an alcohol-based hand rub.

5. Avoid touching your eyes, nose, or mouth.

Germs are often spread when a person touches something contaminated with germs and then touches his or her eyes, nose, or mouth.

6. Practice other good health habits.

Clean and disinfect frequently touched surfaces at home, work, or school, especially when someone is ill. Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.

Source: Centers for Disease Control and Prevention. 

To help prevent the spread of flu germs, homes and businesses can depend on SERVPRO of Dane County West to clean and sanitize building materials, surfaces, and contents. We use restoration industry standards, professional cleaning products, and EPA-registered cleaners and disinfectants.

For home and business owners who want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of Dane County West can help with our Certified: SERVPRO Cleaned program. Certified: SERVPRO Cleaned was developed for businesses in response to the pandemic. 

Certified: SERVPRO Cleaned - Ushering in a New Standard of Clean

The high level of confidence that a professionally cleaned space provides offers a welcomed reassurance to patrons as the flu season intersects with COVID-19. 

Questions? Call SERVPRO of Dane County West #608-497-3331.

SERVPRO of Dane County West Uses the Latest Technology to Help Ensure Your Property is dried quickly and efficiently

10/24/2020 (Permalink)

a person typing on a laptop with SERVPRO Dry Book in view Water, Flood, Mold, Smoke, Soot, or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

SERVPRO of Dane County West Uses the Latest Technology to Help Ensure Your Property is dried quickly and efficiently 

There are many advantages to being a locally-owned business representing a national brand. At SERVPRO of Dane County West, we appreciate the professional software that SERVPRO corporate provides, especially DryBook™. We use the latest technology to help ensure your property is dried quickly and efficiently. 

Follow the Standard

DryBook™ is a proprietary software designed to guide our crews in the proper implementation of the ANSI/IICRC S500 Standard and Reference Guide for Water Damage Restoration.

DryBook™ is a propriety tool that:

  • Manages industry requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to industry-standards.
  • Reports to all stakeholders involved.
  • Allows real-time updates through DryBook™ Mobile integration.

Using SERVPRO DryBook™ improves results and restores your property faster, getting you back in your home or business faster. 

Documentation

DryBook™ also provides a place to store all diagrams, photos, and signed forms associated with your loss. A Production Technician also records daily moisture readings in DryBook™, creating a permanent record of the drying process in your water or fire loss.

Commercial Water Damage Restoration

About SERVPRO of Dane County West

SERVPRO of Dane County West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event from overflowed sinks, bathtubs, broken pipes; appliance water-line breaks to flooded basements. Our staff is highly trained in property damage restoration, and we are IICRC Certified in Water Restoration, Applied Structural Drying, Fire and Smoke Restoration, and Trauma & Crime Scene. In addition to the IICRC Certifications, we hold an A+ Rating with the Better Business Bureau (BBB) and are certified in Mold Remediation through Restoration Consultants.  Our General Contractor License is #1317784.  

We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. When you need your property dried quickly and efficiently, SERVPRO of Dane County West is here for you 24/7 for emergency services. Our trained and certified crews will document your loss and make it “Like it never even happened.”

SERVPRO of Dane County West Customer Reviews

Water, Flood, Mold, Smoke, Soot, or Fire Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

The Fire Damage Process - When Fire Damage Takes Control of Your Life, We Help You Take It Back

10/1/2020 (Permalink)

a side by side comparison of the front door entry way that was ravaged by a fire Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

When Fire Damage Takes Control of Your Life, We Help You Take It Back

Fire damage restoration is a multi-step process that often includes water damage removal and cleanup from the firefighters who extinguished the fire to removing smoke odors, soot debris, and finally, complete property restoration. The restoration and rebuild process and time frame depends on the severity and spread of the fire and whether there is structural damage or not.  

Fire damage cleanup will initially involve removing any standing water from extinguishing the fire out, mitigating the secondary water damage, and removing debris. Once the business or home is deemed safe by the appropriate officials, the fire damage restoration process of removing, replacing, or restoring soot and smoke damaged materials and eliminating smoke odor can begin.

The fire restoration process can be quite involved and emotionally overwhelming for the home or business owner. To ease the overwhelming nature of any catastrophic event, it’s important to work with an IICRC Certified restoration company with extensive training, knowledge, and years of experience like SERVPRO of Dane County West. We are Here to Help™ and will assist you in every step of the cleanup, restoration, and rebuild process.

Every fire damage event is slightly different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the "typical" fire damage emergency.

  • Step 1: Emergency Contact. The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event to respond immediately with the appropriate equipment and resources.
  • Step 2: Inspection and Fire Damage Assessment. We carefully inspect and test your property's adjoining rooms to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
  • Step 3: Immediate Board-Up and Roof-Tarp Service. Fire damage can often compromise windows, walls, and roofs. To maintain security and protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
  • Step 4: Water Removal and Drying (if water damage is present). The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to complete the drying process.
  • Step 5: Removal of Smoke and Soot from All Surfaces. We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
  • Step 6: Cleaning and Sanitizing. We clean, sanitize, and disinfect all of the restorable items and structures damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire conditions. We're also trained to remove odors using industrial air scrubbers and fogging equipment.
  • Step 7: Restoration. Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet. It may entail major repairs, such as reconstructing various areas or rooms in a home or business. We have a dedicated reconstruction/rebuild team to work with you on making your house or business a home again. General Contractor License #1317784

SERVPRO of Dane County West Professionals understands the trauma that follows a fire loss. When fire damage takes control of your life, we help you take it back. 

Fire Damage Emergency Tips - What To Do Until Help Arrives

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life

9/29/2020 (Permalink)

SERVPRO truck with saying, "Here in Your Community. Here to Help" Have Fire, Water, Mold, or Biohazard Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. 

We specialize in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage. SERVPRO of Dane County West also mitigates mold and mildew. We have the experience and certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and are compliant with the CDC standard for COVID-19 disinfection. Also, we are General Contractors (license #1317784) to rebuild services. 

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dane County West. 

Whenever SERVPRO of Dane County West steps onto a job site, it’s about the total restoration of the damage and the customer's life being helped. We live and work in the Dane County, WI community like you. We take great pride in our work and helping people through a difficult fire, water, mold, or biohazardous situation. As a leader in fire and water cleanup and restoration, our number one goal is returning damaged to its preloss condition, doing all we can to make it "Like it never even happened."  

When fire or water damage puts the things that matter the most on the line, you need the very best help on the line as well.  That's why knowing the easiest ways to contact SERVPRO of Dane County West is so important.  Just call #608-497-3331 to get to the team that's faster to any size disaster. 

SERVPRO is a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire.

So whether you're responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best; Your trusted, local SERVPRO Franchise Professional, SERVPRO of Dane County West. 

Like it was never dirty, like it was never overflowed, like it never caught fire, like it never spilled, like it never smoldered - whatever the case, with SERVPRO of Dane County West, our goal is to make it "Like it never even happened."

Have Fire, Water, or Mold Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

What Our Customers Have to Say - Testimonials

Video - SERVPRO of Dane County West - Working Hard To Make It “Like it never even happened.”

SERVPRO® Cleaning Specialists Offers Tips for Staying Healthy as COVID-19 and Flu Season Converge

9/29/2020 (Permalink)

Certified: SERVPRO Cleaned logo with added verbiage that states A Higher Level of Clean SERVPRO® Cleaning Specialists Offers Tips for Staying Healthy as COVID-19 and Flu Season Converge

FOR IMMEDIATE RELEASE (Grassroots Newswire)

SERVPRO® Cleaning Specialists Offers Tips for Staying Healthy as COVID-19 and Flu Season Converge

The COVID-19 pandemic has challenged business owners and homeowners alike to find ways to live and work without exposing themselves or others to this highly contagious virus. Now, the approaching flu season is set to complicate that challenge even further. To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, local professional cleaning specialists from SERVPRO of Dane County West urges everyone to be extra vigilant about adhering to the CDC cleaning and disinfecting protocols this year.

Scientists at the Centers for Disease Control (CDC) believe both COVID-19 and the seasonal flu spread primarily by droplets made when infected people cough, sneeze, or talk. While not as frequent, it is also believed adults and children can contract COVID-19 or the flu by touching a surface or an object that has virus particles on it and then touching their mouth, nose, or eyes. The CDC continues to recommend a yearly flu vaccine as the first and most important step in protecting against flu viruses, but experts also emphasize the importance of cleaning and disinfecting frequently touched surfaces daily to help mitigate the potential spread from contaminated surfaces. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

To limit exposure and control the spread of these double threats, SERVPRO® recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others. For effective daily, routine cleaning at home or work, SERVPRO® recommends first removing surface grime and dirt with soap and water, then following up with a disinfectant. “It’s easier to feel comfortable about limiting exposure at home where you can control how clean your surroundings are,” said a SERVPRO® Professional. “It’s more difficult out in public; but this year especially, it’s important to be aware of the space you’re in. You need to learn to recognize spaces where cleaning is – or is not – a priority so you can adjust your behavior accordingly.”

For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of Dane County West can help. “While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. Also, SERVPRO® offers it's Certified: SERVPRO Cleaned*’ program, developed for businesses in response to the pandemic. The high level of confidence that a professionally cleaned space provides offers a welcomed reassurance to patrons as the flu season intersects with COVID-19.” SERVPRO® specializes in disaster restoration, cleanup, and repair services, helping to remediate fire, smoke, water, or biohazard damage, making it “Like it never even happened,” for both commercial and residential customers.

For more information about SERVPRO of Dane County West, please contact their office directly at, #(608)-497-3331 or email,  office@SERVPROdanecountywest.com. For more information on the “Certified: SERVPRO Cleaned” program, please visit Certified: SERVPRO Cleaned - Ushering in a new standard of clean.

SERVPRO’s professional services network of more than 1,800 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® system has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Have Questions? Call Today (608) 497-3331

Video - We're Here to Help® - Cleaning for COVID-19 - SERVPRO of Dane County West 

*Certified SERVPRO Cleaned means professionally trained SERVPRO franchises perform the job according to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience and result.

Disasters Don't Wait. Make Your Plan Today. - National Preparedness Month 2020 Theme

9/24/2020 (Permalink)

2020 National Preparedness Month Logo - Disasters Don’t Wait. Make Your Plan Today. When Disaster Strikes, the Key to Business Continuity is having a Readiness Plan in Place. Call SERVPRO of Dane County West today for a free ERP.

“Disasters Don’t Wait. Make Your Plan Today.” - The 2020 National Preparedness Month Theme

September is National Preparedness Month, an annual awareness event sponsored by the Federal Emergency Management Agency (FEMA). This is a great time for business owners to review their emergency preparedness and business continuity plans. 

Are You Ready?

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

It is important to prepare long before a disaster occurs. Consider the following steps to help you better prepare for a water or fire emergency situation.

  • Sign up for local alerts and warnings, download apps, and check access to wireless emergency alerts.
  • Develop and test emergency communication plans.
  • Assemble and/or update emergency supplies.
  • Collect and safeguard critical documents.
  • Document property and assets, and obtain appropriate insurance.

Whether it’s a flood, fire, or extreme winter weather, we must work together as a team to help ensure our families, businesses, places of worship, and neighborhoods are prepared.  Contact SERVPRO of Dane County West to find out how we can help make it “Like it never even happened,” if disaster strikes your life.

When Disaster Strikes, the Key to Business Continuity is having a Readiness Plan in Place.

We Can Help!

SERVPRO® Industries, LLC has developed the Emergency READY Program to help business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO of Dane County West to gather and document information that will become critical if a disaster strikes. Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app.

An ERP assessment of your facility contains only the critical information needed in the event of an emergency and provides facility details such as shut-off valve locations, priority areas, and priority contact information.

A SERVPRO of Dane County West Representative will come to your facility to take pictures of critical areas such as exits, stairwells, elevators, electrical room, alarm location, and water shut-off areas so they are incorporated in the ERP accessible on the smartphone app and/or a printed out document. They will also identify and tag water shut-off valves, priority areas, and priority contact information. In addition, they will also identify the line of command for authorizing work to begin and who to call in the event of an emergency.

Whether you are away for lunch, on vacation or it’s after hours, wouldn’t it be nice to have access to your vital building data and emergency contact information directly from your smartphone, 24/7/365? Now you can with the FREE SERVPRO Emergency READY Profile!

The SERVPRO Emergency READY Profile Advantage:

  • A no-cost assessment of your facility. 
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster. 
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

By developing a complimentary SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and who to call in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Call Today to Get Started!

Brenda Delabarre 

Business Development Manager

SERVPRO of Dane County West

Cell: (608) 513-7278

Office: (608) 497-3331

Commercial Restoration Services

SERVPRO of Dane County West is locally owned and operated serving the Dane County, Madison, WI area. When fire or water damage takes control of your life, we help you take it back.

We are available 24/7 for emergency services to help you regain control quickly. We work with all insurance for a stress-free claims process. We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating and Angie's List Recommended.

Have Questions? Call Us Today – (608) 497-3331

“Best Water Damage Restoration Services in Madison, 2020” – Expertise article

9/21/2020 (Permalink)

expertise logo saying best water damage companies in Madison, WI SERVPRO of Dane County West recognized by Expertise as one of the “12 Best Madison Water Damage Restoration Services” with an A+ reputation rating.

We are thrilled to be recognized by Expertise as one of the “12 Best Madison Water Damage Restoration Services” with an A+ reputation rating. 

Expertise scored 73 Water Damage Restoration Services in Madison, WI, and picked the top 12.  

Expertise added, "SERVPRO of Dane County West is a fire and water cleanup and restoration company offering service to residential and commercial customers with 24/7 emergency service available. Using thermographic imaging to detect moisture in walls, carpets, and structural elements along with high-end drying and dehumidification equipment, the company's trained restoration technicians rapidly remove water caused by leaks, backups, broken fixtures, and natural disasters. Carpet reinstallation, drywall replacement, and painting services are available to restore affected areas to their pre-damage state."


Expertise Article: Best Water Damage Restoration Services in Madison

About SERVPRO of Dane County West Blog

About SERVPRO of Dane County West Blog

SERVPRO of Dane County West understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. 

We specialize in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage. SERVPRO of Dane County West also mitigates mold and mildew from your home or business. We are General Contractors for rebuild services (license #1317784); also, we have experience and certification in bioremediation. We utilize EPA-approved hospital-grade disinfectants and are compliant with CDC standards for COVID-19 disinfection. 

As a leader in fire and water cleanup and restoration, our number one goal is returning damaged properties to their preloss condition, doing all we can to make it "Like it never even happened."  

SERVPRO of Dane County West is an IICRC Certified Firm with fire, water, biohazard, and mold IICRC certifications. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Dane County West. 

We are locally owned and operated serving the Dane County, Madison, WI area. We also live and work in our community and take great pride in living and working here. When fire or water damage takes control of your life, we help you take it back. We are available 24/7 for emergency services to help you regain control quickly. We work with your insurance for a stress-free claims process. We are an IICRC Certified Firm. 5-Star Google and Facebook Ratings. A+ BBB Rating and Angie's List Recommended.

Have Fire, Water, Biohazard, or Mold Damage?
Call Us Today – 
(608) 497-3331

What Our Customers Have to Say - Testimonials

Ready to Help After the Storm

6/15/2020 (Permalink)

a large tree blocking a road after a storm with graphic saying ready to help after the storm Have Storm, Flood, Water, or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331 www.SERVPROdanecountywest.com

What YOU Can Do to Prepare for a Storm Emergency

While it may be challenging to prepare for unpredictable thunderstorms, tornadoes, and flooding, there are steps you can take now to help ensure you are ready if disaster strikes.  Consider the following tips when preparing for an approaching storm.

BEFORE THE STORM

  • Build an emergency supply kit that includes the following recommended items from the Federal Emergency Management Agency:
    • Water (one gallon per person per day)
    • Food (non-perishable 3-day supply)
    • Manual can opener
    • Battery operated radio, preferably an NOAA Weather Radio
    • Flashlight and extra batteries
    • First aid kit
    • Whistle to signal for help
    • Clothing
    • Dust masks or bandannas
    • Plastic sheeting, garbage bags, and duct tape
    • Wrench or pliers to turn off utilities
    • Hygiene items
    • Relevant documents; copies of insurance policies, identification, and bank account information
    • Cash
    • Fire extinguisher
    • Matches in a waterproof container
  • Be alert for environmental or fire hazards around your property.
  • Every adult in your house should know who to turn off electricity, water, and gas in an emergency
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause structural damage.
  • If you are outdoors, get inside a building, home, or hard top vehicle (not a convertible).
  • If shutters are not available, close window blinds, shades, or curtains and secure doors.

DURING THE STORM

During a disaster, it may be impossible for family members to return home. Have a plan for your family. Agree where to meet and what family members or friends to notify. Select a meeting point in the community where the members of your household know to come together.

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid contact with electrical equipment and cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause severe damage.
  • Avoid contact with a plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.

AFTER THE STORM

Even after an event, there may still be many dangers. What seems like a safe distance or location may not be. Stay tuned to your local emergency station and follow the advice of trained professionals. Unless told to evacuate, stay off the roads to allow emergency vehicles access. What you do next can save your life and the lives of others.

  • Keep children and pets indoors. Dangers (live wires, flooded viaducts, and pollution) can remain after the immediate emergency ends.
  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and always assume that fallen power lines potentially active. Stay away from the area and report any downed lines to authorities immediately.
  • Locate a flashlight with batteries to use until the power comes back on. Do not use candles: this can cause a fire.
  • Do not use the stove to heat your home: this can cause a fire or fatal gas leak.
  • Remain calm, and assist family members or neighbors who may be vulnerable if exposed to extreme heat or cold.

When fire or water damage puts things that matter the most on the line, you need the very best help on the line as well.  We at SERVPRO of Dane County West are available 24/7 for emergency services like basement floods after a severe storm, clean up and rebuild, or fire restoration from lightning and many other storm-related causes.  

We are here to help and have the storm damage restoration experience and specialized equipment to restore your Dane County, WI area home or business back to its pre-storm condition.

Storm Damage Cleanup and Restoration

Have Storm, Flood, Water, or Fire Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

Sources: Federal Emergency Management Agency, Wisconsin Department of Health Services, NOAA/National Weather Service 

Certified: SERVPRO Cleaned

6/8/2020 (Permalink)

graphic logo with verbiage: Certified: SERVPRO Cleaned on it Certified: SERVPRO Cleaned is a proactive viral pathogen cleaning that ensures the cleanliness of public spaces. Call (608) 497-3331 for information.

Open for Business - Ushering in a New Standard of Clean

The global COVID-19 pandemic has changed what it means to be clean. With 89% of consumers concerned about returning to brick and mortar and 40% citing store cleanliness as a top concern*, business owners now need to keep customers and employees safe but must also communicate you care enough to choose the highest standard of cleaning available in America.

As you begin to think about re-opening or you may have already re-opened your business, developing a plan, and implementing it is going to be key. Here are some suggestions:

Communication:

Our environment is continuously changing. It is vital to keep your employees informed as well as your clients and customers. 

  • Communicate with workers about actions being taken to prevent COVID-19 exposure through routine meetings, postings, and the company website.
  • Post signage to remind your employees of safe practices for social distancing, hand hygiene, and cough/ sneeze etiquette.
  • Keep your clients and customers informed by using: 
    • Signage to indicate that your business is sanitized and disinfected. 
    • Use stickers or ropes for traffic directions. 
    • Have hand sanitizer available for use.
    • Use Social Media to let them know that you’re open. 
    • If possible, have a designated employee available to proactively clean.

Maintain Safe Behavioral Practices:

We have all had to make significant behavioral changes to reduce the spread of COVID-19. Social distancing (specifically, staying 6 feet away from others when you must go into a shared space, this is about 2 arms’ length). This may require you to redesign your floorplan or add screens at your place of business.

Cleaning and Disinfecting:

Routine cleaning and disinfecting are an important part of a safe return to work. Surfaces frequently touched by multiple people, such as door handles, desks, phones, light switches, and faucets, should be cleaned and disinfected frequently. Keeping a supply of PPE, disinfectant, and sanitizers are going to be essential.

We’re Here to Help®:

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial cleaning. This is a proactive viral pathogen cleaning that helps ensure the cleanliness of businesses, restaurants, and public spaces in the communities we all call home.

Certified: SERVPRO Cleaned – Peace of Mind 

  • SERVPRO of Dane County West is an Institute of Inspection Cleaning and Restoration (IICRC) Certified Firm.
  • We have the experience and the certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and are compliant with CDC standards.
  • We provide proprietary signage, digital emblems, and other collateral to their customers for proof of disinfection. 
  • Specialized Products & Equipment.
    • SERVPRO’s disinfectant foggers quickly and evenly coat a surface with our EPA-registered disinfecting solutions. This is done by using a fogger applicator that delivers highly compressed air combined with minuscule droplets of disinfecting solution. The fog that is created from this allows the solution to adhere to hard-to-get-to nooks and crevasses.  
    • SERVPRO of Dane County West has the experience and certification in bioremediation, utilizing EPA-approved hospital-grade disinfectants, and is compliant with CDC standards as an IICRC certified firm. 

When you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there. We wish you the very best in reopening up your business. If there is anything we can do to help, please call SERVPRO of Dane County West at (608) 497-3331.

Video - Peace of Mind - Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned

Call SERVPRO of Dane County West for peace-of-mind Covid-19 disinfection. (608) 497-3331

*The Harris Poll conducted online on behalf of Fast, between April 28 and April 30, 2020.  About 2,048 U.S. adults aged 18 or older participated.

Scoping Tools Allow us To Determine the Extend of Water Damage - When Time Matters, Technology and Equipment Must be Counted On To Perform

5/21/2020 (Permalink)

a woman in khaki pants and black servpro shirt standing using a water scoping device to detect moisture in basement Water, Storm, or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

When Time Matters, Technology and Equipment Must be Counted On To Perform

How do we detect the extent of water damage from water leaks, bathroom overflows, storm flooding, and the many other causes of water damage? We at SERVPRO of Dane County West use industry-standard scoping tools to detect the moisture levels incurred from water damage. This allows us to effectively dry the affected areas with state-of-the-art drying equipment. 

Scoping involves locating the areas of the structure affected by water damage and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly.

SERVPRO of Dane County West uses the following equipment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate moisture readings that enable SERVPRO of Dane County West to monitor the drying process.
  • Thermo-hygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO of Dane County West Professional using a psychrometric chart can calculate specific humidity, dew point, and vapor pressure. 

Once the scoping is completed and the affected areas are identified, we use Psychrometry to measure and evaluate air conditions to create the proper atmosphere for optimal drying. Psychometry is the study of the air and its properties of temperature, humidity, vapor pressure, and dew point. They are measured to evaluate air conditions in the structure, enabling SERVPRO of Dane County West Professionals to create the proper atmosphere for optimal and efficient drying. 

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air. Measuring the moisture content of the air is critical to the drying process. 

SERVPRO of Dane County West Professionals establish an environment favorable for drying. They also understand how to manipulate temperature and humidity levels to produce optimum drying conditions with state of the art detection equipment, without causing secondary damages through improper drying processes. 

When fire and water take control of your life, we help you take it back. 

SERVPRO Water Brochure PDF

Water or Flood Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West is Here in Your Community and Here to Help®.

5/12/2020 (Permalink)

a collage of 9 pictures of SERVPRO professionals sanitizing police squad cars, fire trucks and EMS SERVPRO of Dane County West is Here in Your Community and Here to Help®. Fire & Water - Cleanup & Restoration. #608-497-3331 #SERVPROdanecountywest

SERVPRO of Dane County West is Here in Your Community and Here to Help®.

#GivingTuesdays have been fulfilling days for our SERVPRO of Dane County West family. Over the past few weeks, we have complimentary disinfected well over a hundred squad cars, fire truck fleets, and EMS vehicles. It is an honor to be able to give back to the following departments within our Dane County Community that do so much for us. Thank you, First Responders, for everything you do to keep us safe and secure.

  • Verona Police Department
  • Verona Fire District
  • Fitch-Rona EMS
  • Middleton Police Department
  • Middleton Fire Department
  • Cross Plains & Berry Fire Department
  • Cross Plains Police Department
  • Dane County Sheriff's Westside Precinct

During uncertain times, SERVPRO is prepared to help you when it matters most.

Responding during difficult times is what we do; it’s who we are and what we know. Right now, during this most unprecedented moment, that we all share, we continue to answer the calls of our neighbors who need us most.

Our business remains open to you as our employees and services are essential during this coronavirus pandemic. If your home or business requires cleaning and sanitizing, or any of our core water and fire services, give us a call at 608-497-3331, we are here to help and ready to serve.

SERVPRO of Dane County West #608-497-3331

Note: SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the Center for Disease Control (CDC) and local authorities. 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

SERVPRO professionals are uniquely prepared during this unprecedented time. 

SERVPRO of Dane County West cleans and disinfects your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs daily. 

SERVPRO® is Here to Help® you get your business back to normal during this unprecedented time of the COVID-19 outbreak

Thank You, Firefighters! May 4th Is National Firefighter's Day

5/1/2020 (Permalink)

a woman in khaki pants and black SERVPRO shirt standing in front of fire trucks and the American flag Thank you, First Responders, we at SERVPRO of Dane County West salute you!

Did you know that Monday, May 4th is International Firefighter's Day 2020?

International Firefighter's Day (IFFD) is a time where the world’s community can recognize and honor the sacrifices that firefighters make to ensure that their communities and environment are as safe as possible. It is also a day in which current and past firefighters can be thanked for their contributions.

We are so grateful to live and work in the Dane County Community with amazing first responders!  We at SERVPRO of Dane County West always looks forward to giving back to the Firefighters whenever we can. 

Thank you, First Responders, we salute you! 

SERVPRO® is Here to Help® you get your business back to normal during this unprecedented time of the COVID-19 outbreak.

3/31/2020 (Permalink)

coronovirus molecules with graphic headline saying SERVPRO Here to Help SERVPRO® is Here to Help® you get your business back to normal during this unprecedented time of the COVID-19 outbreak. #608-497-3331

SERVPRO of Dane County West Professionals offers cleaning services including the removal of biohazard contaminants.

We have specialized training and products to get your property back to business.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the Center for Disease Control and Prevention (CDC) and local authorities. 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

SERVPRO professionals are uniquely prepared during this unprecedented time. 

SERVPRO of Dane County West cleans and disinfects your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs daily. 

About Coronavirus 

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.*

 *source: www.cdc.gov/coronovirus/2019

Need Biohazard Cleanup Services?

Call Us Today – (608) 497-3331

Stop the spread of germs with a professional cleaning and disinfection of your business or home. As the #1 choice for cleanup and restoration, we have the resources to help you immediately. Call #608-497-3331 or email us at office@SERVPROdanecountywest.com to see how we can help you. 

Are you going on Vacation? Here are Some Steps that Will Ensure your Home is Safe While You and Your Family are Elsewhere

2/20/2020 (Permalink)

a sunny white sandy beach with palm trees and blue ocean Going on Vacation? Here are some home safety steps. Have Fire, Water, or Flood Damage? Call SERVPRO of Dane County West #608-497-3331

Are you Going on Vacation? Here are Some Steps that Will Ensure your Home is Safe While You and Your Family are Elsewhere.

According to a study by AAA, thirty-five percent of Americans plan on taking at least one family vacation every year. If you plan on traveling for more than a couple of days, then you should make sure your home is adequately protected while you’re away. Here are some steps that will ensure your home is safe while you and your family are elsewhere.

Don’t let people know your home is empty.

  • Suspend mail and newspaper services. You can sign up online to suspend USPS mail service and have your mail delivered to a local post office for up to thirty days. For trips longer than thirty days, you should ask a neighbor or friend to pick up your mail. Contact your newspaper provider and ask them to postpone deliveries temporarily.
  • Arrange for lawn care services while you’re gone to make your home seem less abandoned to strangers.
  • Install exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media. Enjoy the time with your family or friends, and post pictures when you return.

Accident proof your home.

  • Check the batteries in home security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. Often a homeowner will call us upon returning from vacation because they have learned a broken pipe or malfunctioning leaking appliance has caused water damage. No one wants to come home to a fire or water disaster. ahead
  • Conserve energy. Switch your water heater to vacation mode or turn it off completely. Most water heaters now have a pre-programmed vacation mode. If yours does not, then you should be able to adjust the temperature manually. Set your thermostat to either four degrees above or below your average room temperature.
  • Prevent a power surge by unplugging your electronics or plugging the into a surge protector.
  • If you often lose power during a storm or day of heavy rain, then before you leave for vacation freeze a cup of water, place a penny on top of it, and leave it in your freezer. If the penny is not frozen on top when you return, then this means your house lost power sometime during your trip. Inspect the food inside your refrigerator and freezer. You may need to throw several items away.

We hope these tips help to protect your home and give you increased peace of mind during your next vacation.

Have Fire, Water, or Flood Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

 About SERVPRO of Dane County West

Managing Mold

1/21/2020 (Permalink)

a man in a black shirt looking exasperated while looking at a mold covered wall. The graphic title reads, "Mold Problem"? If You See Signs of Mold, Call SERVPRO of Dane County West Today – (608) 497-3331 www,SERVPROdanecountywest.com

Managing Mold

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property.  Fortunately, SERVPRO of Dane County West Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different and requires a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green

The mold cleanup and restoration process begins when you call SERVPRO of Dane County West, #608-497-3331.  A representative will ask a series of questions to help determine the necessary equipment resources and personnel needed.

Inspection and Damage Assessment

Your commercial or residential property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources.  Mold feeds on cellulose and water and can be hidden from plain view. These conditions may require the partnership of a qualified Indoor Air Quality/Environmental Professional to test and provide a detailed air quality report.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air.  SERVPRO of Dane County technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.  Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate substantial mold growth.

Cleaning Contents and Belongings

SERVPRO of Dane County West Professionals clean restorable items affected by mold.  They use a variety of cleaning techniques to clean and sanitize your belongings.  They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed.  Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If You See Signs of Mold,
Call SERVPRO of Dane County West Today – (608) 497-3331

Mold Remediation and Restoration

Holiday Cooking Disasters

11/16/2019 (Permalink)

kitchen stove engulfed in flames Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 #SERVPROdanecountywest

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a ?re ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the ?ames have been extinguished and the smoke has cleared

After the first wave of heroes have rescued the property, let your SERVPRO of Dane County West professionals help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure but the customer’s peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure ?res were reported in the United States in 2018.

  • These ?res caused $9.9 billion in property damages.

  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give the experts at SERVPRO of Dane County West a call. We will help make it “Like it never even happened.”

Fire Damage Restoration Process

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

The SERVPRO Difference - The Water Damage Drying Process

11/7/2019 (Permalink)

SERVPRO green truck with many stacks of green air-movers and humidifiers behind a service technician dressed in a black polo Water, Flood, Fire, Smoke, Soot or Mold Damage? Call SERVPRO of Dane County West Today – (608) 497-3331 www.SERVPROdanecountywest.com

The SERVPRO Difference - The Drying Process 

When your home or commercial property has water damage from storms, flooding, leaks, broken pipes, overflowed toilets, overflowed sinks, broken water appliance lines, flooded basements, etc..., we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. 24/7/365 #608-497-3331

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your SERVPRO of Dane County West Professionals will answer your call with rapid action and a full arsenal of drying equipment. 

Here are a few tools used by SERVPRO of Dane County West Professionals for Water Damage Assessment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of East Baton Rouge professionals to monitor drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of East Baton Rouge professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

SERVPRO of Dane County West's highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry high-volume Extractors, like the one shown in this picture. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry High-Volume Extractors (HVE) can be portable or truck-mounted. The former can be taken into the building and allows access to hard-to-reach areas, but the latter is more powerful and has its own power sources. Truck-mounted extractors are designed for both restorative cleaning and water removal in a water damage scenario.
  • At SERVPRO, we have a team of highly trained, IICRC-certified technicians who can relieve you of that stress.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

SERVPRO of Dane County West Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Advanced Industry-Standard Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture. The industrial-grade dehumidifiers SERVPRO of Dane County Uses can remove hundreds of pints of water per day depending on the room’s relative humidity.
  • Industrial grade dehumidifiers pull the water vapor from the air.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which cause moisture to evaporate at a faster pace.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

After protecting and securing the structure, professionals at SERVPRO of Dane County West can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

To learn more, click here:

Water Damage Restoration

Water, Flood, Fire, Smoke, Soot or Mold Damage?
Call SERVPRO of Dane County West Today – (608) 497-3331

SERVPRO of Dane County West Professionals Put Property Owners Back in Control

11/6/2019 (Permalink)

three separate pictures of uniformed SERVPRO professionals working of various water and fire jobs Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

After a water loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control and doing all we can to make it “Like it never even happened.”

SERVPRO of Dane County West Professionals use specialized test equipment to determine hidden water. By using advanced drying techniques, SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.

PRE-EXISTING OR PRELOSS CONDITIONS

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition

Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.

  • Jewelry, Valuables, Heirlooms

Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.

HEALTH AND SAFETY

Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

APPROXIMATE COMPLETION

The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer.

SERVPRO of Dane County West Water Damage Restoration Process

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. 

Have Questions About Fire, Smoke, or Soot Damage? Call SERVPRO of Dane County West Today – (608) 497-3331

Tips for Preparing Your Home for Winter Weather

10/30/2019 (Permalink)

a section of a roof with dripping with water and icicles Have Water, Storm, Flood or Fire Damage? Call SERVPRO of Dane County West Today (608) 497-3331

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Consider shutting off outdoor faucets.  Find the shut-off valve in the basement or crawl space and turn it to off. 
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off. 
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 
  • Proper maintenance of your furnace can help reduce the risk of furnace malfunctions like puffbacks that cause fire damage. 

Have Water, Storm, Flood or Fire Damage?
Call SERVPRO of Dane County West Today (608) 497-3331

What our customers say...testimonials

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for Whatever Happens."

10/18/2019 (Permalink)

a hand holding an iphone up-close with a caution fire tape behind it To schedule a complimentary Emergency READY Plan (ERP) for your business, call (608) 497-3331.

National Preparedness Month is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, business and family.

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's FREE Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your local SERVPRO of Dane County West Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 50 years experience and a System more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but now, you can plan for it.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call your SERVPRO of Dane County West Franchise Professional to establish your Emergency READY Profile - 608-497-3331.

Advantages of the 
SERVPRO Emergency READY Profile

  • A no-cost assessment of your facility available as an app on your smart phone.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO of Dane County West Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

We offer a complimentary Emergency READY Plan to local businesses in West Dane County. 

To schedule an ERP for your business, call (608) 497-3331.

About SERVPRO of Dane County West

Have Storm or Flood Damage? Call SERVPRO of Dane County West

9/21/2019 (Permalink)

a white house with an american flag on the front door and piles of storm damaged debris surrounding it Have Storm or Flood Damage? Call SERVPRO of Dane County West Today #608-497-3331 #SERVPROdanecountywest

SERVPRO of Dane County West specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Madison, Middleton, Fitchburg, Verona, Oregon, Mt. Horeb, Cross Plains, Belleville, Black Earth, Mazomanie and surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Water Damage Emergency Tips

Have Storm or Flood Damage? Call SERVPRO of Dane County West Today #608-497-3331

Mold - From the Ordinary to the Unhealthy

5/13/2019 (Permalink)

SERVPRO of Dane County West has the training, protective gear, and specialized equipment necessary to handle your mold problem. 608-497-3331

MOLD

From the Ordinary

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). 

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and/or exposure to molds may present health concerns for some people. 

To The Unhealthy

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

Help Is Here

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Dane County West has the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? 
Call Us Today – (608) 497-3331

Mold Damage Tips - SERVPRO of Dane County West

The Right Equipment - Fire Damage Restoration

5/7/2019 (Permalink)

SERVPRO of Dane County West understands that using professional equipment makes a measurable difference in reducing claims loss expense.

SERVPRO of Dane County West understands that using professional equipment makes a measurable difference in reducing claims loss expense. When time maters, technology and equipment must be counted on to perform.  SERVPRO of Dane County West Professionals will answer your call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO of Dane County West fire damage professionals are thoroughly trained in fire cleanup and restoration.  For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

  • Wet Smoke - Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke - Paper and Wood; Fast burning, high temperatures, dry powdery, no smeary residues.
  • Protein - Virtually invisible, discolors paints and varnishes, extreme pungent odor. 
  • Fuel Oil Soot - Furnace Puff Backs.
  • Other Types - Tear gas, fingerprint powder and fire extinguisher residue.

Pretesting determines the proper cleaning methods and allows SERVPRO of Dane County West Professionals to focus on saving your precious items.  Isn't that what really matters?

Deodorizing Equipment:

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

You Have So Much Invested In Your Property; Trust Professionals to Protect Your Most Valuable Asset!

When fire and water take control of your life, we help you take it back.

SERVPRO of Dane County West #608-497-3331

www.SERVPROdanecountywest.com

24-Hour Emergency Service.  Independently owned and operated.

Detection Equipment is Used to Locate and Determine the Extent of Water Damage to Affected Areas

5/7/2019 (Permalink)

SERVPRO utilizes moisture detection equipment to locate the areas affected by water and defining the extent of damage. Water Damage? Call 608-497-3331

Detection Equipment  

SERVPRO of Dane County West understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform.  

Water can damage materials in two ways: first, by absorption through direct contact with water; and second, absorption of moisture from the air.  Measuring the moisture content of the air is critical to the drying process. 

SERVPRO of Dane County West utilizes moisture detection equipment to locate the areas of various structures affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly. SERVPRO of Dane County West uses the following equipment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials.  The moisture tester provides accurate moisture readings that enable SERVPRO of Dane County West to monitor the drying process.
  • Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO of Dane County West Professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure. 

When fire and water take control of your life, we help you take it back. Our goal is to make it...Like it never even happened.

Water or Flood Damage?
Call Today – (608) 497-3331

24-Hour Emergency Service.  

SERVPRO of Dane County West Water Damage Repair and Restoration

Why are Frozen Water Pipes Dangerous?

1/24/2019 (Permalink)

The dangers of frozen pipes. Have a problem with Frozen Pipes? Call SERVPRO of Dane County West #608-497-3331

When the temperatures drop, one major issue that could come up is a frozen water pipe and it’s potential to bust, leading to flooding and water damage in your commercial or residential property. Learn why frozen pipes are so dangerous, the types of pipes that are most vulnerable to freezing and four signs that a pipe is actually frozen.

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons.

They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
  •  Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode and extensive water damage to your property can occur.

Pipes That Are Vulnerable to Freezing

There are some pipes that are more vulnerable to freezing than others:

  • Exterior Walls- Water pipes that are located along the exterior walls of a home can be vulnerable to freezing. This is because they may not have the adequate amount of insulation protecting them from the exterior temperatures.
     
  • Attics and Basements- Pipes that are located in attics or in basements may also have a greater tendency to freeze. These pipes may not receive the same amount of heat as the rest of the property. If these areas are not used as living space, they also may not be properly insulated.

4 Signs of Frozen Pipes

There are a few clues which can help you determine if you have frozen pipes at your property:

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.   
     
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
     
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A forth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

Act Quickly

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible, because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Dane County West, to extract and mitigate the water loss and restore your property to it’s preloss damage.

https://youtu.be/M4yakbVQyLA

SERVPRO of Dane County West - Water Damage-Restoration

We work with your insurance
For a stress-free claims process, SERVPRO of Dane County West can help manage the insurance paperwork and process.

Have Questions? Call Us Today – (608) 497-3331

Note: some information provided by www.thesource.com

Local realtor recommends SERVPRO of Dane County West

11/5/2018 (Permalink)

Local realtor, Mary Browning of Browning Real Estate Group recommends SERVPRO of Dane County West. Thank you Mary from SERVPRO of Dane County West!

We have just received the honor of being recognized by Mary Lockyer Browning, Realtor on her Facebook page’s new series in which she spotlights local businesses. It is always rewarding when SERVPRO of Dane County West is recognized by our community and especially rewarding as it comes from Mary’s real estate firm. We appreciate Mary’s kind words especially in light of the recent storms that affected western Dane County. SERVPRO of Dane County West strives to mitigate residential and commercial flood issues to make it "Like it never even happened.”

September 27 at 2:13 PM · 

I am pleased to announce the start of a new series, in which I will spotlight local businesses that we support and trust! I hope to bring you interesting and useful information, especially when there is a connection to real estate.

Today, I wanted to pass on some information from a dear friend and fellow business owner, Heather McEllistrem. SERVPRO of Dane County West is locally owned and operated by Heather and her husband Jim. Their highly trained team of restoration specialists are experienced in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. They also hold a General Contractors License, unique from others in this field, so you can be confident in their skills and expertise! SERVPRO has been in overdrive serving those affected by the recent local flooding, and they are available to assist anyone still experiencing water or mold damage. They have also created a blog on their website, keeping the community informed on a variety of issues. Check out their recent posts on extreme flooding and mold, as they are especially helpful to those affected by the flooding!

I also want to add that this flooding will have an impact on local home sales over the next few years. Even if you do not intend to sell your home for some time, I highly recommend that all homeowners document and record any repairs/remediation made during this unfortunate period. Future homebuyers will want to know how this unprecedented event affected your property and what you did to correct any damage. I hope this information was helpful to you and that everyone is having a great day!

Thank you, Browning Real Estate Group! Our SERVPRO of Dane County West Family Sincerely appreciates your endorsement. 

Should you need a trusted realtor in the Dane County area, we highly recommend Browning Real Estate Group.

 Mary Browning Profile

Mary Browning - Stark Homes

Vapor Barrier

11/5/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage

A vapor barrier is any material used for damp proofing, typically a plastic sheet or as seen in the picture above, Luxury Vinyl Tile can also become a vapor barrier to proper water mitigation.  Many of these materials are only vapor retarders as they have varying degrees of permeability. Vapor barrier is often found behind drywall or between the drywall and studs. Another type of vapor barrier is floating flooring such as laminate or LVT (Luxury Vinyl Tile). When excessive water damage occurs, water can get trapped underneath laminate or LVT, making it impossible to properly dry as it becomes a vapor barrier that traps water underneath. In the event of water damage, they can prohibit drying of wet insulation or sub-floors because the water cannot travel through the plastic vapor barrier. In these situations, we need to remove the vapor barriers so we can effectively dry the insulation in framing and sub-floors.

With regards to floating flooring such as laminate or LVT, often times these new products, that are potentially waterproof, don’t show signs of damage in the event of water loss. However, if there’s been a larger amount of water intrusion into the space, water is most likely trapped underneath this flooring and the flooring will need to be removed in order to dry the structure properly. Some of the Luxury Vinyl Tile flooring types could potentially be reused, but often times they cannot be removed without damaging the flooring.  The LVT adhesive often rips the LVT apart when removing it, thereby requiring new flooring to be placed.

Further explanation of Water Vapor from Wikipedia:

Moisture or water vapor moves into building cavities in three ways: 1) With air currents, 2) By diffusion through materials, 3) By heat transfer. Of these three, air movement accounts for more than 98% of all water vapor movement in building cavities.  A vapor retarder and an air barrier serve to reduce this problem, but are not necessarily interchangeable.

Vapor retarders slow the rate of vapor diffusion into the thermal envelope of a structure. Other wetting mechanisms, such as wind-borne rain, capillary wicking of ground moisture, air transport (infiltration), are equally important.

Usage

The industry has recognized that in many circumstances it may be impractical to design and build building assemblies which never get wet. Good design and practice involve controlling the wetting of building assemblies from both the exterior and interior.  So, the use of vapor barrier should be taken into consideration. Their use has already been legislated within the building codes of some countries (such as the U.S., Canada, Ireland, England, Scotland & Wales). How, where, and whether a vapor barrier (vapor diffusion retarder) should be used depends on the climate. Typically, the number of heating degree days (HDD) in an area is used to help make these determinations. A heating degree day is a unit that measures how often outdoor daily dry-bulb temperatures fall below an assumed base, normally 18°C (65°F).  For building in most parts of North America, where winter heating conditions predominate, vapor barrier are placed toward the interior, heated side of insulation in the assembly. In humid regions where warm-weather cooling predominates within buildings, the vapor barrier should be located toward the exterior side of insulation. In relatively mild or balanced climates, or where assemblies are designed to minimize condensation conditions, a vapor barrier may not be necessary at all.

An interior vapor retarder is useful in heating-dominated climates while an exterior vapor retarder is useful in cooling-dominated climates. In most climates it is often better to have a vapor-open building assembly, meaning that walls and roofs should be designed to dry:[6] either to the inside, the outside, or both, so the ventilation of water vapor should be taken into consideration. A vapor barrier on the warm side of the envelope must be combined with a venting path on the cold side of the insulation. This is because no vapor barrier is perfect, and because water may get into the structure, typically from rain. In general, the better the vapor barrier and the drier the conditions, the less venting is required.

In areas below foundation level (subgrade areas), particularly those formed in concrete, vapor retarder placement can be problematic, as moisture infiltration from capillary action can exceed water vapor movement outward through framed and insulated walls.

A slab-on-grade or basement floor should be poured over a cross-laminated polyethylene vapor barrier over 4 inches (10 cm) of granular fill to prevent wicking of moisture from the ground and radon gas incursion.

Inside a steel building, water vapor will condense whenever it comes into contact with a surface that is below the dew point temperature. Visible condensation on windowpanes and purlins that results in dripping can be somewhat mitigated with ventilation; however, insulation is the preferred method of condensation prevention.

Source: https://en.wikipedia.org/wiki/Vapor_barrier

The SERVPRO Water Repair Process 

Water or Flood Damage?
Call Today – (608) 497-3331

You can plan to be "Ready for whatever happens."

11/1/2018 (Permalink)

#SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #rebuild #servepro #sootandpuffbackcleanup #d

The SERVPRO Emergency READY Profile is a startup approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO's Emergency READY Profile, your business can receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  

The SERVPRO Emergency READY Profile Advantage:

  • A no cost assessment of your facility.  
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster. 
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Call Today to Get Started!

SERVPRO of Dane County West #608-497-3331

www.SERVPROdanecountywest.com

Smoke Alarms Save Lives

10/30/2018 (Permalink)

Smoke detectors save lives. For fire damage repair and restoration call SERVPRO of Dane County West #608-497-3331

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.*

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met. 

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance.  

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button. 
  • Replace batteries in all smoke alarms at least once a year.  If an alarm "chirps," the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

*Statistics and tips provided by National Fire Prevention Association. 

SERVPRO of Dane County West #608-497-3331

FASTER TO ANY SIZE DISASTER

Fire Damage Repair and Restoration

Preparedness For Pets

10/30/2018 (Permalink)

preparedness for pets.

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning?  These are several things you can do to make sure they stay safe as well during an emergency. 

Pet Emergency Kit

Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit. 

Food. At least a three day supply in an airtight, waterproof container.

Water. At least three days of water specifically for your pet.

Medicines and medical records.

Important documents. Registration information, adoption papers and vaccination documents. Talk to your veterinarian about micro-chipping and enrolling your pet in a recovery database.

First aid kit. Cotton bandage rolls, bandage tape and scissors, antibiotic ointment, flea and tick prevention, latex gloves, isopropyl  alcohol, and saline solution.  Including a pet first aid reference book is a good idea too. 

Collar or harness with ID tag, rabies tag and a leash. 

Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate.  The carrier should be large enough for your pet to stand, turn around and lie down.  

Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach. 

A picture of you and your pet together. If you become separated, picture of you and your pet together will help you document ownership and allow others to assist you.  Add species, breed, age, sex, color and distinguishing characteristics. 

Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet. 

Evacuations

While practicing fire escape or evacuation plans, be sure to include pets.  If an evacuation happens, don't leave pets behind as they can be lost or injured. 

Identification

Micro-chipping pets is a great way to locate them.  Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet's owners. 

Be sure to take four-legged friends into consideration when planning for emergencies.  Visit ready.gov/animals for further tips and safety precautions to thin about for you or your insured's families' pets, or your tenants pets' during a disaster. 

When Fire and Water Take Control of Your Life, We Help You Take it Back!

10/30/2018 (Permalink)

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

After a water or fire loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control and doing all we can to make it “Like it never even happened.”

SERVPRO of Dane County West Professionals use specialized test equipment to determine hidden water. By using advanced drying techniques, SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.

PRE-EXISTING OR PRE-LOSS CONDITIONS

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition

Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.

  • Jewelry, Valuables, Heirlooms

Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.

HEALTH AND SAFETY

Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

APPROXIMATE COMPLETION

The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer.

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

Fire Damage Repair and Restoration

Water Damage Repair and Restoration

Putting You Back in Control - Why Choose SERVPRO of Dane County West

10/30/2018 (Permalink)

Have Fire, Water or Mold Damage? Call Us Today – (608) 497-3331

As a leader in fire and water cleanup and restoration, our number one goal is returning damage to its preloss condition, doing all we can to make it "Like it never even happened."  

Whenever SERVPRO of Dane County West steps onto a job site, it’s about total restoration of the damage and about the life of the customer being helped.  

When fire or water damage puts the things that matter the most on the line, you need the very best help on the line as well.  That's why knowing the easiest ways to contact SERVPRO is so important.  Just go to: SERVPRO of Dane County West or call #608-407-3331 to get the team that's faster than any size disaster.  We're a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire.

So whether you're responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best; Your trusted, local SERVPRO Franchise Professional, SERVPRO of Dane County West. 

Like it was never dirty, like it was never overflowed, like it never caught fire, like it never spilled, like it never smoldered - whatever the case, with SERVPRO of Dane County West our goal is to make it "Like it never even happened."

Testimonials From Our Customers

Have Fire, Water or Mold Damage?
Call Us Today – (608) 497-3331

SERVPRO of Dane County Professionals are Highly Trained - The SERVPRO Difference

10/30/2018 (Permalink)

Call the cleanup team that is faster to any size disaster. SERVPRO of Dane County West #608-515-3121

SERVPRO of Dane County West Professionals are Highly Trained - The SERVPRO Difference

Our SERVPRO of Dane County West staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Dane County West offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

About SERVPRO of Dane County West


SERVPRO of Dane County West specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Professional Uniformed Technicians from SERVPRO® of Dane County West offer a variety of services, such as smoke and soot removal, restoration, water removal and dehumidification to help restore your customers’ homes to preloss condition when possible. Proper remediation of fire, smoke, soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items. 

Call the cleanup team that is faster to any size disaster. There is no disaster hat hits home quite like a disaster to your property, home or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of Dane County West. 

Have Questions? Call Today – (608) 497-3331

Highly Trained Professionals

Catastrophic Storm and Major Event Response

10/9/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

SERVPRO National Disaster Recovery Teams are composed of the best of the best in restoration. Our elite National Disaster Recovery Specialists (also known as National Storm Teams) are prequalified and strategically positioned throughout the United States to handle any size disaster.

SERVPRO of Dane County West now a Host Franchise for SERVPRO National Storm Teams 

During the massive flooding in the Dane County area from the August 20th storms, SERVPRO of Dane County West became a host franchise for SERVPRO National Storm Teams that came to Dane County from across the country to help.  We were able to directly input loss requests into the National Storm Team database for dispatch during that storm disaster.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2018 Florence
  • 2017 Harvey & Irma
  • 2017 Findlay Ohio Floods
  • 2016 Houston Floods
  • 2016 Matthew
  • 2016 Denham Springs Louisiana
  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Should a storm or major event strike, call (608) 497-3331

http://www.SERVPROdanecountywest.com/disaster-recovery

SERVPRO of Dane County West Professionals can make it "Like it never even happened.”

Is your Commercial Business "Ready for Whatever Happens?"

10/1/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Emergency Ready Profile - We offer ERPs at no-cost to commercial businesses in our area

A no cost SERVPRO® Emergency READY Profile assessment of your facility contains only the critical information needed in the event of an emergency. A SERVPRO® Emergency READY Profile provides facility details such as shut-off valve locations, priority areas and priority contact information.


Whether you are away for lunch, on vacation or it’s after hours, wouldn’t it be nice to have access to your vital building data and emergency contact information directly from your smart phone, 24/7/365? Now you can with the FREE SERVPRO Emergency READY Profile!

Are You Ready?

As many as 50% of business close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be.

By developing a complimentary SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Call Today to Get Started!

SERVPRO of Dane County West #608-497-3331

www.SERVPROdanecountywest.com

Mold - What You Need To Know

10/1/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Mold has Ordinary Origins

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and/or exposure to molds may present health concerns for some people.

To The Unhealthy

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

Understanding Mold

Some restoration companies advertise “mold removal” and may even guarantee to remove all mold. This is a fallacy because removing all mold from a house or business is impossible; microscopic mold spores exist almost everywhere, both indoors and outdoors. Here are the facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Help Is Here

If You See Signs of Mold,
Call Us Today – (608) 497-3331

https://www.SERVPROdanecountywest.com/mold-remediation

What to do in the event of Extreme Flooding

9/20/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Historic flooding occurred on August 20th in our SERVPRO of Dane County West territory from over a foot and a half of rain in six hours. A state of emergency was declared by the State of Wisconsin for Dane County. Officials here said flooding caused more than $150 million in damage locally. And all local lakes reached 100-year levels.

What to do after clean water floods your house or business! 

DO:

  • Do: Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Do: Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Do: Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Do: Remove and prop up wet upholstery cushions for even drying.
  • Do: Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do: Remove to a safe, dry place any paintings, art objects computers, documents and other materials that are valuable or sensitive to moisture.
  • Do: Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Do: Hang furs and leather goods to dry separately at room temperature. 

Don't:

  • Don't: Enter rooms with standing water where electrical shock hazards may exist.
  • Don't: Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Don't: Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Don't: Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Don't: Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Don't: Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

What to do after  contaminated water or harmful waste floods your house or business! 

  • Do: 

  • Do: Avoid all contact with sewage and items contaminated by sewage. 
  • Do: Wash your hands thoroughly after contact with contaminated items. 
  • Do: Stay out of affected areas of harmful waste (sewage, blood borne pathogens, etc.)
  • Do: Call emergency service personnel if the situation is life-threatening.
  • Do: Treat all bodily fluids as if they are contaminated.
  • Don't: 

  • Don't: Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't: Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't: Use household fans to dry the structure and spread the contaminants. 
  • Don't: Use products for personal hygiene and cleanliness if exposed to the contaminated areas. 
  • Don't: Attempt cleanup of any kind.
  • Don't: Touch or handle items that might be contaminated with bodily fluids. 

    Help is on the way! Call SERVPRO of Dane County West - Fire and Water Cleanup & Restoration - #608-497-3331 

    www.SERVPROdanecountywest.com 

Stop Mold Before It Gets a Start to Grow

9/17/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Intrusions of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. 

Take Precautions

SERVPRO of Dane County West Professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Help Is Here

If you think you might have a mold problem, call SERVPRO of Dane County West, #608-497-3331. SERVPRO of Dane County West Professionals care about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO of Dane County West Professionals can safely restore your building to preloss condition. 

Black Mold Defined

9/17/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of Dane County West immediately. 

If You See Signs of Mold, Call Us Today – (608) 497-3331

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

http://www.SERVPROdanecountywest.com/black-mold

If you have a water and/or mold issue, call SERVPRO of Dane County West for help. #608-497-3331

Anxious eyes turn to skies as possible heavy rain could worsen historic flooding!

9/5/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #SERVPROdanecountywest #firedamage #cleanup #waterdamage

Anxious eyes turn to skies as possible heavy rain could worsen historic flooding!

It is the start of the third week of historic flooding in our SERVPRO of Dane County West territory and we have now received a foot and a half of rain. A state of emergency has been declared by the State of Wisconsin for Dane County. Officials here say flooding has caused more than $100 million in damage locally. And local lakes have reached 100-year levels.

SERVPRO National Storm Team rushed here on the 21st of August and will be here for the foreseeable future. As a host for the National Storm Teams, SERVPRO of Dane County West welcomes SERVPRO Storm Team Franchises from all over the country. SERVPRO of Dane County West thanks franchises from as far away as Texas for coming to Dane County to help mitigate record flooding.

As a host franchise for SERVPRO National Storm Teams, we are able to directly input loss requests into the National Storm Team database for dispatch.  If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331

Have Storm or Flood Damage?
Call Us Today (608) 497-3331

Why Choose SERVPRO of Dane County West?

We're Faster to Any Size Disaster

We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We're Highly Trained Storm Damage Specialists

We are storm and water damage specialists who get started promptly to get your property dry and back to pre-storm condition. Using advanced equipment and scientific drying techniques, we document the drying process to validate your home or business is ready.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

We can access the resources and personnel of 1,700 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Our hearts are heavy for losses in the community we work, love, and live in. Be safe out there!

Sources: https://www.channel3000.com/weather/forecast/t-storms-late-wedwed-evening-then-very-warm-and-humid/155345399

If a Disaster Strikes Will You Be Ready?

It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps and/ or check access for wireless emergency alerts
  • Develop and test emergency communication plans.
  • Assemble or update emergency supplies
  • Learn about local hazards and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.

SERVPRO of Dane County West offers a complimentary Emergency Response Plan to local businesses in West Dane County.

Thank you SERVPRO National Storm Teams who have come to Dane County from across the country

8/27/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #SERVPROdanecountywest #firedamage #cleanup #waterdamage

SERVPRO of Dane County West thanks franchises from as far away as Texas for coming to Dane County to help mitigate record flooding on the 20th of August.

As the local franchise servicing the heart of Dane County West, we are a host franchise for SERVPRO National Storm Teams. We are able to directly input loss requests into the National Storm Team database for dispatch.  If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331

Our hearts are heavy for losses in the community we work, love, and live in. Be safe out there!

SERVPRO's Disaster Recovery Team

Record Dane County West Flood - Middleton Disaster Recovery Information

8/25/2018 (Permalink)

#SERVPROdanecountywest #24houremergencyservice #stormcleanup #cleanup #waterdamage #mold #rebuild

The Middleton Chamber of Commerce emailed the following information on Middleton’s current storm status.

Flood Recovery Information 

August 24, 2018

A few notes and reminders in the flood aftermath:

As of August 23, the City of Middleton had estimated roughly $6 million in public damage and $17+ million in private damage. The early damage assessments were helpful.  Many Deming Way businesses are closed and may remain so for weeks.

While Dane County and Wisconsin have made emergency declarations, FEMA has not yet done so.  FEMA's business aid is typically through low interest SBA loans, not direct payments.  We are starting to see local low interest loan availability and WEDC may have some options that we'll share next week.

Our advise is to start your cleanup and not wait for "aid". Insurance and loans may be the only restoration funding sources. We wish we had better news.

Transportation:

Highway 14 is now open to Pleasant View Road.

Century Avenue is currently closed (8/24 11:00am) between Branch Street and Old Fork Rd in both directions for sinkhole repairs in the roadway. Use detours.

General Information:

Dane County Emergency Management (DCEM) has set up a web link specific to Dane County Flooding at: https://dcflood.countyofdane.com/    Sandbags, road conditions, resources and more. 

WI Emergency Management has a web site as well:http://ready.wi.gov/flooding/AUG2018.asp 

The City of Middleton is coordinating some volunteer efforts, contact Michelle Marx at   mmarx@ci.middleton.wi.us   

MOM will be offering emergency food bags and one-time use clothing center vouchers to anyone that has been affected by the flood.  

United Way 2-1-1 will have up-to-date information about services and available resources. For anyone calling from a landline, you only need to dial 211. If calling from a cell phone that does not have a 608 area code, the phone number is 877-947-2211.    

 DCEM also has set up a Multi-Agency Resource Center at Blackhawk Church in Madison for Saturday, August 24, from 10 a.m. to 4 p.m. 
Blackhawk Church - 9620 Brader Way, Middleton 

You may have seen fundraising for flood assistance posted on social media.  If you are willing to donate to the City of Middleton's work to restore the Pheasant Branch Conservancy, including the creek corridor and trails, please send a check (with a note to Flood Relief PBC Work) to City of Middleton c/o City Administrator at 7426 Hubbard Avenue, Middleton, WI 53562.  

SERVPRO of Dane County West is actively working with SERVPRO National Storm Teams to mobilize crews to effectively respond to as many losses as possible 24/7.  

SERVPRO Storm Teams

SERVPRO Storm Teams are crews from across the country that travel when disaster strikes. As the local franchise servicing the heart of Dane County West, we are currently at capacity. However, as a host franchise for SERVPRO National Storm Teams, we are able to directly input loss requests into the National Storm Team database for dispatch.  If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331 Our hearts are heavy for losses in the community we work, love, and live in. Be safe out there!

Record Dane County West Flood - Madison Potential Flood Damage

8/25/2018 (Permalink)

#SERVPROdanecountywest #24houremergencyservice #stormcleanup #cleanup #waterdamage #mold #rebuild

The City of Madison, WI has launched a website showing the potential flooding for the next two weeks. “Rising lake levels are causing flooding in the Madison, WI isthmus that may continue for one to two weeks. Roads will be flooded and personal property is at risk. If you live or work in the areas highlighted on this map, your property is in danger of flooding.” http://www.cityofmadison.com/live-work/extreme-weather/flooding/flood-map

SERVPRO Storm Teams

SERVPRO Storm Teams are crews from across the country that travel when disaster strikes. As the local franchise servicing the heart of Dane County West, we are currently at capacity. However, as a host franchise for SERVPRO National Storm Teams, we are able to directly input loss requests into the National Storm Team database for dispatch.  If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331

Our hearts are heavy for losses in the community we work, love, and live in. Be safe out there!

SERVPRO of Dane County West National Storm Resources

8/25/2018 (Permalink)

#SERVPROdanecountywest #24houremergencyservice #stormcleanup #cleanup #waterdamage #mold #rebuild

The SERVPRO Disaster Recovery Teams can provide help during flood events. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

As a host franchise for SERVPRO National Storm Teams, SERVPRO of Dane County West is able to directly input loss requests into the National Storm Team database for dispatch. If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331

Local Dane County resources:

https://dcflood.countyofdane.com/

http://www.cityofmadison.com/live-work/extreme-weather/flooding/flood-map

http://www.cityofmadison.com/live-work/extreme-weather/flooding/how-to-prepare

Dane County, WI Launches Disaster Information Website

8/25/2018 (Permalink)

#SERVPROdanecountywest #24houremergencyservice #stormcleanup #cleanup #waterdamage #mold #rebuild

In an effort to keep up with record rainfall in Dane County West that happened Monday night, 20 AUG 18, Dane County, WI has launched a website to post updates and resources.  https://dcflood.countyofdane.com/

SERVPRO Storm Teams

SERVPRO Storm Teams are crews from across the country that travel when disaster strikes. As the local franchise servicing the heart of Dane County West, we are currently at capacity. However, as a host franchise for SERVPRO National Storm Teams, we are able to directly input loss requests into the National Storm Team database for dispatch.  If anyone should require assistance feel free to give them our number and we will do all we can to see that they get help. #608-497-3331

Our hearts are heavy for losses in the community we work, love, and live in. Be safe out there!

Are you “Ready for whatever happens?” An ERP can help you plan for disaster.

8/7/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

The Emergency Ready Profile is a complimentary assessment complete with documents that provide vital information in the case of an emergency - like shut-off valves and phone numbers of emergency contacts.

Whether you are away for lunch, on vacation or it’s after hours, wouldn’t it be nice to have access to your vital building data and emergency contact information directly from your smart phone, 24/7/365? Now you can with the FREE SERVPRO® Emergency READY Profile!


Are you “Ready for whatever happens?”


It is estimated that up to 50% of businesses that close due to a disaster, such as fire and water damage never reopen! Of the businesses that survive, over 75% of them had a preparedness plan in place.


We are a national leader in fire and water clean-up and restoration ready to serve you on a local basis.


By working with SERVPRO® of Dane County West to develop your personalized Emergency READY Profile your business will receive the experience in reducing the impact of any natural or man-made disaster. 

SERVPRO of Dane County West #608-497-3331

www.SERVPROdanecountywest.com

Make sure your home is properly protected while you’re away

6/25/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

According to a study by AAA, thirty-five percent of Americans plan on taking at least one family vacation every year. If you plan on traveling for more than a couple of days, then you should make sure your home is properly protected while you’re away. Of course, you already know to check and double check that each window and door is properly locked, but you may be missing a couple of steps that will ensure your home is truly safe while you and your family are elsewhere.

Don’t let people know your home is empty.

  • Suspend mail and newspaper services. You can sign up online to suspend USPS mail service and have your mail delivered to a local post office for up to thirty days. For trips longer than thirty days you should ask a neighbor or friend to pick up your mail. Contact your newspaper provider and ask them to temporarily postpone deliveries.
  • Arrange for lawn care services while you’re gone. This will help make your home seem less abandoned to strangers.
  • Install exterior lighting or motion detectors to deter burglars.
  • Wait to post vacation pictures on social media. I know this is almost impossible for most people, but resist the urge to let the world know you’re not at home. Enjoy the time with your family or friends and post pictures when you return.

Accident proof your home.

  • Check the batteries in home security devices, including motion detectors, cameras, and smoke and carbon monoxide detectors. Replace them if necessary.
  • Shut off the main water supply. Often times a homeowner will call us upon returning from vacation because they have learned a broken pipe or malfunctioning appliance has caused water damage. If you would like to leave the water on for an automated sprinkler system, then at least turn off the water supply to the dishwasher, washing machine, and to each toilet. You may think this is an uncommon event, but trust me, this happens all too often. You don’t want to come home to a disaster. Save yourself time and money by being just a little overcautious.
  • Conserve energy. Switch your water heater to vacation mode or turn it off completely. Most water heaters now have a pre-programmed vacation mode. If yours does not, then you should be able to manually adjust the temperature. Another way to conserve energy is to set your thermostat to either four degrees above or below your normal temperature. For summer months, set the thermostat in the upper 70’s. For winter months, set the thermostat in the upper 50’s.
  • Prevent a power surge by unplugging your electronics or make sure they are plugged into a surge protector.
  • If you often loose power during a storm or day of heavy rain, then before you leave for vacation freeze a cup of water, place a penny on top of it, and leave it in your freezer. When you return home check to see if the penny is frozen on top of the cup. If the penny is not frozen on top, then this means your house lost power sometime during your trip. Inspect the food inside your refrigerator and freezer. You may need to throw several items away.


I hope these tips help to protect your home and give you more peace of mind during your next vacation.

Call SERVPRO of Dane County West Today – (608) 497-3331

Thorough Sanitizing Brings Your Property back to its Pre-Loss Condition

5/15/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

There is never a convenient time for fire of water damage to strike your home or business. When you need thorough sanitizing call SERVPRO of Dane County West and we'll be there fast with the help to get your property back to its preloss condition. 

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

We clean all of the restorable items and structures damaged by fire or water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

SERVPRO of Dane County West understands that using professional equipment makes a measurable difference in reducing claims loss expense. The right tool for the right job is vital to timely mitigation and restoration. 

SERVPRO of Dane County West Professionals have the right equipment to Sanitize your property:

Ultra Low Volume (ULV) Foggers will atomize liquid disinfectant agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. Low pressure is applied to a high volume of air to push solution through a nozzle to create precisely sized tiny droplets.  The purpose is to create and disperse a disinfectant aerosol to reduce the numbers of airborne micro-organisms and also to apply disinfectant to surfaces that may be difficult to reach.  Ultra low volume sprayers, are lightweight, portable aerosol sprayers that allow you to disinfect areas quickly. The disinfectant hangs in the air before settling on and disinfecting the objects in the room.

Thermal Foggers dispense solvent-based products in large volume creating dense fogs suitable for sanitizing confined areas.  The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. When properly created and applied, thermal fogging delivers excellent sanitation and odor control.

Thermal Fogging Devices quickly penetrate hard to reach areas with thermal fogging. Thermal fogging devices use heat to create a visible, fog-like dry mist. These fogging machines produce a large amount of fog, and are useful in a large variety of settings. The heat from the device does not affect the chemicals in the disinfecting solution, so it does not lose effectiveness. Thermal fog reaches difficult areas such as cracks in the ceiling and crevices in furniture, walls and the floor. Use thermal foggers without risking exposure to the chemicals by standing in one location and allowing the fog to spread into the room.

Ozone Generator: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

SERVPRO Professionals utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 
  • Antimicrobial and Antibacterial Treatments - Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

To learn more, click here:

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

Record May Rainfall Creates Flood Potential

5/15/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

It is only the middle of the month of May and Dane county has already received 7.5 inches of rain, well above a normal one-and-a-half inches for this month. Ironic that this month follows a record snow fall for April but two wet months together can have an impact on spring flooding on  your property.

Advance Preparation

Prepare in advance with a SERVPRO Emergency Ready Profile  (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

Watch for Pooling Water 

Look for places around your property where water pools and channel it away from buildings. Make sure gutters and downspouts are clear of debris so they can direct water as intended.

Maintain Sump Pump 

If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

Raise Storage Goods 

Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

Cut Power if Necessary 

As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

Keep Storm Drains Clear

If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.

Consider Flood Insurance 

Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.

Be Aware on the Road 

Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

Act Fast 

When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO of Dane County West at 608-497-3331 to extract water and mitigate any mold growth

Should you experience water damage from the recent abundance of rain, SERVPRO of Dane County West is here to help for and make it "Like it never even happened."  #608-497-3331

Restoration is the Final Step in Making It “Like it never even happened.”

5/15/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

After protecting and securing the structure, professionals at SERVPRO of Dane County West can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps cost  low. Restoration versus replacement of contents and property saves money. For example, using advanced drying techniques like floor drying mats SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried without having to replace costly hardwood flooring.

Fire Damage Mitigation Experts

Having the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO of Dane County West fire damage professionals are thoroughly trained in fire cleanup and restoration.  For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration.

  • Wet Smoke- Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
  • Dry Smoke- Paper and Wood; Fast burning, high temperatures, dry powdery, no smeary residues.
  • Protein- Virtually invisible, discolors paints and varnishes, extreme pungent odor. 
  • Fuel Oil Soot- Furnace Puff Backs.
  • Other Types- Tear gas, fingerprint powder and fire extinguisher residue.

SERVPRO of Dane County West has the technology, training and experience to mitigate various types of smoke damage. Our trained technicians use ozone treatments and thermal fogging to mitigate protein odor. An ozone treatment can deodorize, disinfect, and remove smoke particles in an indoor environment. Ozone is formed in the generator and dispersed in a room where it oxidizes organic smoke and odor particles. A thermal fogger emits a cloud of particles that are similar in composition to smoke then penetrate a structure's cracks, crevices and surface pores neutralizing any smoke particles they come in contact with.

If you have a kitchen fire and/or odor damage from burnt food and smoke damage, SERVPRO of Dane County West is here to help!

Watch our video on Thermal Fogging at http://www.SERVPROdanecountywest.com/video-content.

To learn more about deodorization equipment, click the link below: http://www.SERVPROdanecountywest.com/blog/post/8974/cleaning/deodorization-equipment-

Water Damage Mitigation Experts

Here are a few of the tools used by your local SERVPRO® Dane County West to mitigate water damage. 

PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Restoration Technicians use this machine for variable heat-controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during the ozone process for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

WEARING AND FIT CHECKING OUR RESPIRATORS: Safety for not only our Technicians, but also our customers, is a priority at SERVPRO. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. To be safe, we follow one rule of thumb: if the work environment is unpleasant or if it makes you dizzy, our crew is to wear their respirators. No if’s, and’s or but’s. If we are using respirators, we inform customers in the general area of this and advise them with the necessary precautions associated with the work going on for their safety.

DEHUMIDIFICATION EQUIPMENT: By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. Our Restoration Technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

AIR MOVING EQUIPMENT: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

TRUCK MOUNT EXTRACTOR: A truck-mounted extraction unit consists of several smaller components, which work together to make one of the best pieces of cleaning equipment in the industry. The pieces are made up of the engine, the vacuum, the chemical pump, the water pump, and the heating system. The vacuum system extracts water, soils, and cleaning solutions. The chemical pumping system meters cleaning solution into the extraction tool. The water pumping system pressurizes the water used for cleaning and/or rinsing. The heating system heats the water used for cleaning and rinsing. This equipment setup is crucial and is used for various disaster clean ups. Due to the required training of this equipment our technicians know the specific environment needed for this piece of machinery to work and how to maintain it appropriately for health and safety reasons. 

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.A Moisture Meter is used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Dane County West to monitor the drying process. 

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Dane County West can calculate and create an environment most conclusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Your complete source for restoration services

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

When a fire loss, like a puffback, takes control of your life, we help you take it back.

4/30/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

In this before picture is a type of fire damage called a puffback that occurred in Barneveld, WI.  A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business. It can happen all at once, covering an interior in a grimy film or a puffback can leak soot particles more gradually.

The aftermath of a puffback is usually the main problem. Walls, ceilings, carpets, furniture and curtains are coated with a fine film of soot and smoky streaks that look like spider webs, known as “soot webs” in the restoration industry. As a rule, the damage is worse with a forced-air heating system or central air-conditioning, because the duct work provides a path through the house, even into closets.

Cleaning up the mess is not a job for the amateur, but rather a professional restoration company like SERVPRO of Dane County West. We use special techniques and materials. For example, attempts to wash soot off a flat-painted wall or ceiling usually leave greasy smears. At SERVPRO of Dane County, we use water-less rubber sponges and specialized vacuums that work like erasers and absorb the soot without spreading it.

What to You Can Do Until Help Arrives:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum boil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not sent clothing to a dry cleaner since improper cleaning may set smoke odor.

Equipped with the training, tools and experience to quickly and efficiently clean and restore your home or business after a fire loss, SERVPRO of Dane County West can help prevent fire damage from creating long-term problems.  SERVPRO of Dane County West Professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.

http://www.SERVPROdanecountywest.com/fire-smoke-damage-restoration

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals Put Property Owners Back in Control

4/26/2018 (Permalink)

#SERVPROdanecountywest #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

After a water loss, SERVPRO of Dane County West's number one goal is returning affected areas and items to their preloss condition, putting property owners back and control and doing all we can to make it “Like it never even happened.”

SERVPRO of Dane County West Professionals use specialized test equipment to determine hidden water. By using advanced drying techniques, SERVPRO of Dane County West Professionals monitor and ensure your property is properly dried. Mitigation requires quick action. The faster SERVPRO of Dane County West Professionals arrive on-site, the better the results – including lower claim costs.

WHAT IS RESTORABLE

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. This can include floor preparation, tack strip replacement, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided.

PRE-EXISTING OR PRELOSS CONDITIONS

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

PERSONAL ITEMS

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

  • Guns and Ammunition

Our crews are instructed NEVER to touch guns or ammunition. For this reason, we request you remove any such items from the areas we are cleaning.

  • Jewelry, Valuables, Heirlooms

Please remove any valuable items from the areas we are cleaning before the job is started. We are not responsible for those items.

OVERLOOKED ITEMS

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor’s attention.

INSURANCE ADJUSTERS OR AGENTS

We are neither insurance adjusters nor agents. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and to restore damaged items to their prior condition when possible.

EMERGENCY CHARGES

The exact price of restoring your property following a water damage emergency is virtually impossible to determine on our first visit. However, in order to give you an idea, we will review the SERVPRO® Water Damage Emergency Services Report to provide you an initial estimate while on our first visit if requested. The scope of work can change due to unforeseen circumstances. The final bill will be forwarded to you and/or your insurance carrier upon completion.

HEALTH AND SAFETY

Maintaining your personal health and safety is of great concern to us. All occupants and pets should stay away from the work areas to protect their health and safety during the work process. Material Safety Data Sheets for our products are available upon request.

APPROXIMATE COMPLETION

The actual time required to complete the restoration process is difficult to estimate. However, the more quickly technicians begin work to limit the damage, the faster the job can be completed. When water has time to absorb, the drying and restoration process can take longer.

http://www.SERVPROdanecountywest.com/water-damage-restoration

When fire and water take control of your life, we help you take it back. Our goal is to make it…”Like it never even happened.” We are available 24/7/365 for Emergency Services and are Here to Help! SERVPRO of Dane County West #608-497-33311. www.SERVPROdanecountywest.com

SERVPRO of Dane County West Professionals are available 24-hours a day, 365 days a year to help you regain control quickly. #608-497-3331

www.SERVPROdanecountywest.com

April snowstorm hits the Madison, WI area with 7.2 inches of snow

4/19/2018 (Permalink)

Should you experience water damage from the snow melting this week, call SERVPRO of Dane County West. #608-497-3331

Biggest storm of the season hits Madison, WI. 

From Wisconsin State Journal:

If April showers bring May flowers, what do April snowstorms bring?

The biggest snowstorm of the snow season dumped a record 7.2 inches of snow on Madison Wednesday, but that very likely will be the last snow we see in this very unusual spring.

The heaviest snow fell in a narrow band from Wisconsin Dells to West Bend, with the Dells getting almost 8 inches of snow, according to the National Weather Service.

The snow, combined with rain and sleet, made for harrowing driving conditions during the Wednesday evening commute, with crashes and slide offs reported throughout south-central Wisconsin.

The state highway travel map shows slippery stretches throughout southern Wisconsin Thursday morning, but roads were in fairly good shape for the commute.

About 30 school districts and private schools were opening later than usual Thursday morning, and the Wisconsin Dells School District cancelled classes for the day.

Besides setting a record for April 18 snowfall in Madison, another record was set when the thermometer only got up to 33 degrees, making it the coldest high temperature on April 18 in the capital city, the Weather Service said.

A total of 13.5 inches of snow has fallen this April at the Dane County Regional Airport, the official weather site in Madison. That's the second highest snowfall on record for the month, the record being 17.4 inches in 1973.

With the snow finally moving on, we should see a pretty good stretch of weather, with no snow in the extended forecast.

27 Storm Track meteorologist Guy Brown said sunshine and warmer temperatures are forecast through Monday, with highs of 43 on Thursday, 51 on Friday, 57 on Saturday, 58 on Sunday and 62 on Monday.

The Weather Service said there's a slight chance of rain showers Tuesday and Wednesday, with highs of 62 and 55, respectively.

Brown said it could be colder next Thursday at 48, under mostly to partly sunny skies.

Wednesday's high of 33 was a record coldest high, 26 degrees below normal and 54 degrees below the record high of 87 for April 18, set in 1977.

The low was 27, 10 degrees below normal and 9 degrees above the record low of 18 for the date, set in 1983.

The mixed precipitation totaled 0.77 inches at the airport, bringing the April precipitation (rain and melted snow) total up to 2.12 inches, 0.10 inches above normal.

The record precipitation total on April 18 was 2.15 inches in 1880.

For the meteorological spring (March through May), Madison has received 2.86 inches of precipitation, 1.36 inches below normal.

Since Jan. 1, Madison has received 7.04 inches of precipitation, 0.14 inches above normal.

The record 7.2 inches of snow smashed the old record of 3.4 inches for April 18, set in 1912.

Madison has received 13.5 inches of snow this month, 11.5 inches above normal; 16.9 inches for spring, 7.9 inches above normal; and 44.4 inches for the snow season (July to June), 5.7 inches below normal.

Source: Wisconsin State Journal

Should you experience water damage from the snow melting this week, SERVPRO of Dane County West is here to help for and make it "Like it never even happened".  #608-497-3331

Storm & Flooding Restoration

Call the Cleanup Team that is Faster To Any Size Disaster

3/7/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

Floods are one of the most common and widespread natural disasters in the United States. Recently in Monticello, WI, SERVPRO of Dane County West was called to a local café to mitigate extensive water damage from flood damage caused by the Sugar River overflow.  The café was next door to the river and despite having a 5-foot berm protecting the structure, water unfortunately still got in.  Up to 8 feet of water flooded their business and SERVPRO of Dane County West is diligently working “to make it like it never even happened”.

https://www.channel3000.com/news/flooding-at-little-sugar-river-leaves-monticello-underwater/704893013

Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash ?oods. Just because you haven’t experienced a ?ood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas.

According to the American Red Cross, floods cause more damage in the U.S. every year than any other Weather-related disaster. The American Red Cross offers the following ?ood safety tips.

  • Stay away from ?oodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are s rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out or the water. They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact your local SERVPRO of Dane County Professionals. Even minor ?oods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. When ?re and water take control of your life, your local SERVPRO of Dane County Professionals will help you take it back. 

*Facts and figures provided by www.fema.gov

Why Are Frozen Pipes Dangerous?

2/14/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

When the temperatures drop, one major issue that could come up is a frozen water pipe and it’s potential to bust, leading to flooding and water damage in your commercial or residential property. Learn why frozen pipes are so dangerous, the types of pipes that are most vulnerable to freezing and four signs that a pipe is actually frozen.

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons.

They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your ability to do everyday tasks such as washing the dishes or taking a shower.
  •  Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode and extensive water damage to your property can occur.

Pipes That Are Vulnerable to Freezing

There are some pipes that are more vulnerable to freezing than others:

  • Exterior Walls- Water pipes that are located along the exterior walls of a home can be vulnerable to freezing. This is because they may not have the adequate amount of insultation protecting them from the exterior temperatures.
     
  • Attics and Basements- Pipes that are located in attics or in basements may also have a greater tendency to freeze. These pipes may not receive the same amount of heat as the rest of the property. If these areas are not used as living space, they also may not be properly insulated.

4 Signs of Frozen Pipes

There are a few clues which can help you determine if you have frozen pipes at your property:

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.  
     
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
     
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A forth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

Act Quickly

Once you are aware that a pipe is frozen, you must act quickly to thaw the pipe. Depending on the location of the pipe and your level of expertise, you can attempt to thaw the pipe yourself or you can contact a licensed plumber to thaw the pipe for you. It is imperative to thaw the pipe as soon as possible, because it has the potential to burst and cause extensive damage to your property.

If a frozen water pipe bursts and you experience flooding, turn off your water shut-off valve to prevent further water damage. Contact a professional water restoration company, such as SERVPRO of Dane County West, to extract and mitigate the water loss and restore your property to it’s preloss damage.

https://youtu.be/M4yakbVQyLA

http://www.SERVPROdanecountywest.com/water-damage-restoration

We work with your insurance.
For a stress-free claims process, SERVPRO of Dane County West can help manage the insurance paperwork and process.

Have Questions? Call Us Today – (608) 497-3331

Note: some information provided by www.thesource.com

Have Storm, Ice or Flood Damage?

2/8/2018 (Permalink)

have storm, ice or flood damage? SERVPRO of Dane County West is available 24/7/365 for emergency storm damage services. #SERVPROdanecountywest

If you live in an area that has recently experienced storm damage, wind damage, hail damage, ice damage, frozen pipes that busted, or river flooding you aren't alone. Many homeowners experience storm damage at some point, and while it's a stressful experience, there are several things you can do to minimize storm damage to your home and to quickly perform storm restoration after sustained damage.  Here's what you need to know.

Types of Storm Damage

Windstorms, micro-bursts and tornado damage can cause a roof leak, standing ground water, and intense flooding. If you have storm damage in your area, make sure you check for roof damage and a roof leak. You may notice flooding and ground water in your home.  The evidence of a roof leak could be more discreet and may present itself as stains on your ceiling. A roof leak is something you shouldn't ignore. Always contact a professional as soon as you realize you may need a roof repair.

Hail damage may also require a roof repair. Roof damage can occur when hail hits your roof during a particularly bad storm. In addition to a roof repair, hail damage can require siding repair for your home, as well. Hail damage can present immediately after a storm and may be accompanied by ice and wind damage.

Flooding is a major issue that can lead to extensive water damage. Flooding can occur after a severe storm, when you have frozen pipes break and when a sump-pump fails. These can create standing flood water in your home and if this water isn't properly extracted, it can lead to other issues in your home, including mold growth. 

River flooding also can impact both the interior and exterior of your home and also requires water restoration. River flooding occurs after periods of extreme rain and lead to ground water standing outside of your home, as well as possibly flood water inside your home. 

Finally, ice damage can occur from Ice dams. Typically, an ice dam forms near or in your gutters. An ice dam can cause incredible damage to your home. While most homeowners are concerned about frozen pipes, not all realize just how much ice damage can occur with ice damming. If you notice an ice dam beginning to form, don't wait to get help for it.

Steps of Storm Damage Repair

Whether you have frozen pipes that busted, hail damage, ice damage, or flooding, water restoration is an essential part of storm remediation. SERVPRO of Dane County West will work with you to restore your house to it's preloss condition. The goal is to fix your home as quickly and efficiently as possible so you can continue living your life after storm damage occurs.

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Madison home, you need the company with storm damage experience and expertise.

SERVPRO of Dane County West can respond immediately to storm and flooding conditions.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Have Storm or Flood Damage?
Call Us Today (608) 497-3331

For more information on storm damage, please click on the link below.

http://www.SERVPROdanecountywest.com/storm-flooding-restoration

SERVPRO of Dane County West Uses Advanced Industrial Equipment for all Restoration Jobs

2/6/2018 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources. 24/7/365 #608-497-3331

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your SERVPRO of Dane County West Professionals will answer your call with rapid action and a full arsenal of drying equipment. 

Here are a few tools used by SERVPRO of Dane County West Professionals for Water Damage Assessment:

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of East Baton Rouge professionals to monitor drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO of East Baton Rouge professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

SERVPRO of Dane County West's highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, they may use powerful submersible pumps in addition to industrial strength, wet/dry high-volume Extractors, like the one shown in this picture. This step helps to reduce drying time and helps to prevent mold and secondary water damage.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry High-Volume Extractors (HVE) can be portable or truck-mounted. The former can be taken into the building and allows access to hard-to-reach areas, but the latter is more powerful and has its own power sources. Truck-mounted extractors are designed for both restorative cleaning and water removal in a water damage scenario.
  • At SERVPRO, we have a team of highly trained, IICRC-certified technicians who can relieve you of that stress.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

SERVPRO of Dane County West Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your home or business. We’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Advanced Industry-Standard Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture. The industrial-grade dehumidifiers SERVPRO of Dane County Uses can remove hundreds of pints of water per day depending on the room’s relative humidity.
  • Industrial grade dehumidifiers pull the water vapor from the air.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which cause moisture to evaporate at a faster pace.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

After protecting and securing the structure, professionals at SERVPRO of Dane County West can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Dane County West can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Dane County West can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electronics Restoration
  • General Contracting
  • Move Out
  • Painting
  • Portable Power
  • Tile Floor Repair

General Contractor License #: 1317784

To learn more, click here:

http://www.SERVPROdanecountywest.com/water-damage-restoration

Water, Flood, Fire or Mold Damage?
Call Today – (608) 497-3331

Protein Fire Mitigation in Monroe, WI

1/25/2018 (Permalink)

Service Technicians, Brandon and Keegan, removing soot from ceiling and furniture.

A protein fire is smoke damage resulting from the extreme burn of a protein enriched fibre. Most common protein fires are from burnt food. SERVPRO of Dane County West was recently at one of these types of fire in Monroe, WI. Turkey stock was accidentally left on the range and unfortunately burnt down to a crisp. Thankfully, the fire was contained in the pot on the stove and the home did not suffer a full-blown fire loss. Unfortunately, protein fires leave a caustic smell behind and every surface of their home had to be cleaned and treated.

At first glance, protein fires do not appear to cause any damage to your home and contents. However, the aftermath of a protein fire is an invisible and often sticky, foul smelling residue that coats the many surfaces throughout your home.

SERVPRO of Dane County West has the technology, training and experience to mitigate various types of smoke damage. Our trained technicians use ozone treatments and thermal fogging to mitigate protein odor. An ozone treatment can deodorize, disinfect, and remove smoke particles in an indoor environment. Ozoneis formed in thegeneratorand dispersed in a room where it oxidizes organic smoke and odor particles. A thermal fogger emits a cloud of particles that are similar in composition to smoke then penetrate a structure's cracks, crevices and surface pores neutralizing any smoke particles they come in contact with.

If you have a kitchen fire and/or odor damage from burnt food and smoke damage, SERVPRO of Dane County West is here to help!

Watch our video on Thermal Fogging at http://www.SERVPROdanecountywest.com/video-content.

To learn more about deodorization equipment, click the link below: http://www.SERVPROdanecountywest.com/blog/post/8974/cleaning/deodorization-equipment-

#deodorization #proteinfire #sootdamage #smokedamage #wetsmoke #drysmoke #SERVPROdanecountywest #SERVPROdcw #spdcw#SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

Utilizing Specialized Equipment to Save Hardwood Floor After Storm/Water Damage

1/25/2018 (Permalink)

The Mat Drying System from a home in Madison, WI that had a water loss from a recent storm.

Storms can wreak havoc on a home. Hardwood floors are often affected. If you have water damage to your wood floors, we can often save them with our floor mat drying systems.

At SERVPRO of Dane County West we utilize the latest in drying technologies to restore damaged materials instead of replacing. This saves everyone time and money. One great example of this is the floor drying system we use to save hardwood floors after a water loss. Mats are attached to the floor and high-pressure blowers deliver warm dry air to the floor for fast, effective drying. The attached photo is from a home in Madison, WI that had a water loss from a recent storm. We were able to save their hardwood floors using our floor drying system. Needless to say the customer was very happy they didn't need to spend thousands of dollars to replace their floors!

Why take the risk? Call SERVPRO of Dane County West to help! #608-497-3331.

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servepro

Fire Damage Cleanup using Dry Ice Blasting

12/26/2017 (Permalink)

Dry ice blasting uses compressed air to accelerate solid carbon dioxide (CO2) dry ice pellets to clean a variety of surfaces including those from fire

SERVPRO of Dane County West used Dry Ice Blasting to clean up the soot damage from a fire in Monroe, WI. Dry ice blasting uses compressed air to accelerate solid carbon dioxide (CO2) dry ice pellets to clean a variety of surfaces including those from fire damage. 

Dry ice cleaning is a "green" process that uses small pellets of recycled carbon dioxide to clean a surface. The pellets sublimate (turn from solid directly to gas) during the cleaning process. That rapid change in state from solid to gas causes microscopic shock waves which assist in removing the contaminant. Dry ice blasting is nonabrasive, nonconductive and nonflammable. Dry ice blasting generates no additional waste or secondary contamination unlike media and water blasting.

Dry ice blasting does not contribute to greenhouse gasses and no hazardous wastes are produced. The carbon dioxide gas is absorbed by trees and plants and converted into carbon (plant growth) and oxygen. With basic safety precautions, the work process is safe. No ozone-depleting chemicals are used and there is no exposure to Volatile Organic Compounds (VOC). Dry ice blasting is really "green" recycling at its best.

http://www.SERVPROdanecountywest.com/fire-smoke-damage-restoration

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

#deodorization #proteinfire #sootdamage #smokedamage #wetsmoke #drysmoke #SERVPROdanecountywest #SERVPROdcw #spdcw#SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild

LIGHT THE NIGHT SAFELY

12/14/2017 (Permalink)

#SERVPROdanecountywest #SERVPROdcw #spdcw #SERVPROdaneco #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #rebuild #servep

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday seasons—however, if they are not used carefully your holidays may go from festive to frightening.

The American Red Cross says, “Stay safe while you celebrate.”

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like ?replaces, portable heaters, radiators, and heat vents.
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
  • Always unplug tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.

The National Safety Council says, “Watch Out for Those Fire-starters.”

The National Fire Protection Association reports 12% of home candle fires occur in December. A higher risk of fire during the holiday season comes with fireplace and candle usage. The National Safety Council and The National Fire Protection Association offers the following tips:

  • Never leave burning candles unattended or sleep in a room with a lit candle
  • Keep candles out of reach of children
  • Make sure candles are on stable surfaces
  • Don't burn candles near trees, curtains or any other flammable items
  • Don't burn trees, wreaths or wrapping paper in the fireplace
  • Check and clean the chimney and fireplace area at least once a year

Your SERVPRO of Dane County West Professionals Wish you a safe and happy holiday season!

Prepare Your Property for Winter!

12/13/2017 (Permalink)

#winterize #frozenpipe #waterrestoration #watermitigation #floodedbasement #rebuild #restoration #waterextraction #24houremergencyservice #restoration

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing Warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of Dane County West about completing an Emergency READY Profile (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells.  This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets.  Find the shut-off valve in the basement or crawl space and turn it to off. 
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off. 
  • Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage. 
  • Proper maintenance of your furnace can help reduce the risk of puffbacks. 

When winter strikes, call SERVPRO of Dane County West to strike back.

24/7 Emergency Services, #608-497-3331

http://www.SERVPROdanecountywest.com/blog

SERVPRO of Dane County West wish you a safe and happy holiday season! 

Locally Owned Company with National Storm Resources

11/29/2017 (Permalink)

Rebuilding After Baton Rouge's Great Flood of 2016

Stories of The Storm

SERVPRO recently published an online interactive video titled “Rebuilding After Baton Rouge's Great Flood of 2016. Episode 1’” It originally appeared on CNN.com and is available at this link:

http://sponsorcontent.cnn.com/interactive/SERVPRO/Storiesofthestorm/

This series was inspired by SERVPRO'S dedication to service—of rolling up their sleeves and embracing their community in the aftermath of the unexpected.

We at SERVPRO of Dane County West are proud to be part of the 1700 country wide network of franchises with special Disaster Recover Teams that can respond with additional resources during catastrophic storms and major events.

Regardless of the Storm Damage, SERVPRO of Dane County West Can Scale Our Resources to Handle Any Size Disaster

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Dane County West Professionals can scale our resources to handle any size storm or disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources to:

SERVPRO of Dane County West Technicians are Highly Trained Storm Damage Specialists

We are storm and water damage specialists who get started promptly to get your property dry and back to pre-storm condition. Using advanced equipment and scientific drying techniques, our technicians document the drying process to validate your home or business is ready:

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

What Happened, The Thousand Year Storm

SERVPRO’S online interactive video explains it this way,

“Extreme weather in the Baton Rouge area has taken its toll on towns like Denham Springs, where 77% of the town’s buildings were devastated by last year’s Great Flood. One year later, the community is still on the path to recovery. 

When the rains came, SERVPRO was just as exposed as everyone else.

While several of the SERVPRO buildings in Baton Rouge were still pumping water from their warehouses, teams from Franchises as far away as Idaho and Wisconsin showed up at the Louisiana border ready to serve.

SERVPRO’S Spirit of Service

Flood waters inundated the SERVPRO Franchises, and owners and employees alike were faced with the daunting task of rebuilding once the waters receded. For every member of the SERVPRO family, recovery became personal.

There is a determined spirit of service at SERVPRO, a spirit that inspires us all to serve together.”

SERVPRO of Dane County West is proud to be part of that spirit.

Kitchen Cautions

10/26/2017 (Permalink)

Thanksgiving is the peak day for home cooking fires. The leading cause? Unattended cooking. It's important to be alert to prevent cooking fires.

Families gather in November for Thanksgiving and spend time preparing a delicious feast, but it you don't practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and Christmas Eve. The leading cause? Unattended cooking. 

It's important to be alert to prevent cooking fires.

  • Be on alert! 
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that catch fire away from the stove top - such as oven mitts, towels, curtains, wooden utensils, food packaging, etc.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe. 

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • For an oven fire, keep the door closed and turn off the heat.
  • Keep a lid nearby when your cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove-top. Leave the pan covered until it is completely cooled.

Five Dangers of Deep Frying a Turkey

A deep-fried is turkey delicious, but worth it? if you've seen any of the numerous videos of turkey fryer explosions and fires online, you may have asked yourself this question before. Running the risk of bodily injury or property damage is something to consider when menu planning this holiday season. 

  • Turkey fryers can easily tip over, spilling hot cooking oil over a large area.
  • An overfilled cooking pot will cause cooking oil to spill when the turkey is put in, and a partially frozen turkey will cause cooking oil to splatter when put in the pot. 
  • Even a small amount of cooking oil spilling on a hot burner can cause a large fire.
  • Without thermostat controls, deep fryers can overheat oil to the point of starting a fire.
  • The sides of the cooking pot, lid, and pot handles can get dangerously hot.

November is Military Family Month

SERVPRO of Dane County West would like to thank all service members and their families during Military Family Month and all year-round. These families have made numerous sacrifices to support their military service member, and we acknowledge their dedication.  November 11 is also Veterans Day.  Thanks to all veterans and active duty military, who have fought for our freedom, and those who have lost their lives fighting for their country. We salute you! 

If your home or business suffers fire or smoke damage, contact SERVPRO of Dane County West to make it "Like it never even happened."

24/7 Emergency Services, #608-497-3331

http://www.SERVPROdanecountywest.com/fire-damage-tips

SERVPRO of Dane County West wish you a safe and happy holiday season! 

Be "Ready for whatever happens" with the SERVPRO Emergency Ready Program (ERP)

9/28/2017 (Permalink)

The SERVPRO Emergency READY Profile (ERP) can help minimize business interruption by having an immediate plan of action in place. #608-497-3331

In the even of an emergency, the SERVPRO Emergency READY Profile (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility.  The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or smart phone. 

Advantages of the SERVPRO Emergency Ready Profile:

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. 

To schedule your no-cost ERP, call SERVPRO of Dane County West. #608-497-3331.

http://www.SERVPROdanecountywest.com/commercial-restoration-cleaning

What is Black Mold?

9/28/2017 (Permalink)

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants.

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of Dane County West immediately. 

If You See Signs of Mold, Call Us Today – (608) 497-3331

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

http://www.SERVPROdanecountywest.com/black-mold

If you have a water and/or mold issue, call SERVPRO of Dane County West for help. #608-497-3331

What do you do if you have water damage?

9/22/2017 (Permalink)

If you have water damage, such as an overflowing toilet, sink or burst pipe, please call SERVPRO of Dane County West to helpr. #608-497-3331

If you have water damage, please call SERVPRO of Dane County West first! These Emergency Tips will assist you in taking the proper action until your SERVPRO Professional arrives. 

Please follow these DOs and DON'Ts to help reduce damage and increase the chances of a successful restoration. 

If you have water damage DO:

  • Do shut off the source of water if possible or contact a qualified party to stop the water source.
  • Do turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Do remove as much excess water as possible by mopping and blotting.
  • Do wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Do remove and prop up wet upholstery cushions for even drying.
  • Do place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Do remove to safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Do use wooden clothespins to keep furniture skirting off damp floors.
  • Do hang draperies with coated hangers to avoid contact with wet carpeting on floors.
  • Do hang furs and leather goods to dry separately at room temperature.
  • Do avoid all contact with sewage items contaminated by sewage.
  • Do wash your hands thoroughly after contact with contaminated items.

If you have water damage DON'T:

  • Don't enter rooms with standing water where electrical shock hazards may exist.
  • Don't enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Don't leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Don't leave Oriental rugs or other colored rugs on wet carpets to cause staining.
  • Don't use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Don't use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Don't turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 
  • Don't spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Don't turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Don't use household fans to dry the structure and spread contaminants. 
  • Don't use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When fire and water damage take control of your life, we help you take it back.

SERVPRO of Dane County West 

 #608-497-3331

Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters from the Center for Disease Control and Prevention (CDC)

9/18/2017 (Permalink)

Was your home flooded? If so, and you were not able to dry your home within 24-48 hours, you should assume you have mold. #SERVPROdanecountywest

Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters

https://www.cdc.gov/mold/pdfs/homeowners_and_renters_guide.pdf

Cleaning up after a flood can pose health risks. You and your family should wait to re-enter your home until professionals tell you it is safe, with no structural, electrical or other hazards.

Before you start cleanup activities, contact your insurance company and take pictures of the home and your belongings. Remember – drying your home and removing water-damaged items is your most important step for preventing mold damage.

Is There a Problem?

Was your home flooded? If so, and you were not able to dry your home (including furniture and other items) within 24-48 hours, you should assume you have mold growth. You need to completely dry everything, clean up the mold, and make sure you don’t still have a moisture problem.

You may see or smell mold on clothing, drywall, furniture, cardboard boxes, or books, but it may also be hidden under or behind items like carpet, cushions, or walls.

Mold Basics: How Molds Can Affect Your Health

Key Messages

  • Wear personal protective equipment. Wear an N-95 respirator at a minimum, goggles, and protective gloves.
  • Use portable generators carefully, outside and away from the home, to avoid carbon monoxide poisoning and fires.
  • Ensure the mold cleanup is complete before reoccupying your home.

Exposure to mold can lead to asthma attacks, eye and skin irritation, and allergic reactions. It can lead to severe infections in people with weakened immune systems.  Avoid contaminated buildings and contaminated water as much as you can.

Flood water may have carried sewage or chemicals into your home. This could expose you or your family to viruses, bacteria, disease carriers (such as mosquitoes), and parasites, as well as mold. To learn more about cleaning and disinfection go to: www.cdc.gov/healthywater/emergency/flood/standing.html.

You can protect yourself and your family from mold exposure by following these steps.

Before You Enter Any Moldy Site:

  • Protect yourself and loved ones against hazards. People with breathing problems like asthma or who have weakened immune systems should stay away from moldy sites. Children should not take part in disaster cleanup work. Check for loose power lines or gas leaks. Make sure the electricity and gas are turned off. Look for sagging ceilings or floors or other structural problems. Watch out for wet, muddy, or slippery floors.
  • Protect your mouth and nose against breathing in mold: wear at least an N-95 respirator. If you plan to spend a lot of time removing moldy belongings or doing work like ripping out moldy drywall, wear a half-face or full-face respirator. Basic information on using it is in OSHA’s general respiratory protection guidance.
  • Protect your skin. Wear protective gloves (non-latex, vinyl, nitrile, or rubber). Do not touch mold or moldy items with bare hands.
  • Protect your eyes. Wear goggles that provide complete eye protection. Choose goggles designed to keep out dust and small particles. Safety glasses or goggles that have open vent holes will not protect you against dust and small particles.

After You Leave a Mold Site:

  • Protect yourself and loved ones. Shower and change your clothes.  This will help you avoid carrying mold and other hazards back to your current living quarters.

Should I Do This Myself?

This job may be too difficult or dangerous for you. It may be best to get help from experienced and qualified professionals if you can.  Hire a mold inspection or remediation professional affiliated  with or certified by the National Environmental Health Association (NEHA), the American Industrial Hygiene Association (AIHA), the Institute of Inspection, Cleaning and Restoration Certification (IICRC), or American Council for Accredited Certification (ACAC) to inspect, repair, and restore the damaged parts of your home. Your state also may regulate mold remediation.

Sampling for mold is not usually recommended. Understanding the results can be difficult, and no matter what kind of mold is in your home, you need to clean it up and fix the moisture problem.

For more information from the CDC about mold, please visit their website:

https://www.cdc.gov/mold/faqs.htm

Don't Let Mold Grow

9/12/2017 (Permalink)

mold growth after water damage. #SERVPROdanecountywest #spdcw #608-497-3331

Intrusions of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. 

Take Precautions

SERVPRO of Dane County West Professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Help Is Here

If you think you might have a mold problem, call SERVPRO of Dane County West, #608-497-3331. SERVPRO of Dane County West Professionals care about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO of Dane County West Professionals can safely restore your building to preloss condition. 

Storm Damage? Call SERVPRO of West Dane County

9/12/2017 (Permalink)

Have storm or flood damage? Call SERVPRO of Dane County West 24/7/365 for Help #608-497-3331

SERVPRO of Dane County West specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Madison, Middleton, Fitchburg, Verona, Oregon, Mt. Horeb, Cross Plains, Belleville, Black Earth, Mazomanie and surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today #608-497-3331

Got Mold?

9/12/2017 (Permalink)

If you think you might have a mold problem, call SERVPRO of Dane County West #608-497-3331.

MOLD

From the Ordinary

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). 

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and/or exposure to molds may present health concerns for some people. 

To The Unhealthy

Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat. 

Help Is Here

If you think you might have a mold problem, call SERVPRO of Dane County West #608-497-3331. 

Restoration Versus Replacement Saves Money

9/1/2017 (Permalink)

Floor mat system #spdcw #SERVPROdanecountywest #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #SERVPROdcw #SERVPROdaneco

Mitigation requires quick action. The faster a SERVPRO® of Dane County West Professional arrives on-site to perform floor drying, the better the results – including lower claim costs. Lower Recovery Costs – The SERVPRO® System Helps Save Money Emergency Mitigation Services help minimize additional property damages. 

SERVPRO® of Dane County West Professionals use specialized test equipment to determine hidden water. Restoration versus replacement of contents and property saves money. By using advanced drying techniques like these floor drying mats SERVPRO® of Dane County West Professionals monitor and ensure your property is properly dried.  SERVPRO of Dane County West is proud to serve west Dane County. SERVPRO of Dane County West Professionals have the training and equipment to help make it "Like it never even happened."

SERVPRO of Dane County West - #608-497-3331
#spdcw #SERVPROdanecountywest #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #SERVPROdcw #SERVPROdaneco

Faster to Any Disaster

6/14/2017 (Permalink)

One, Four, Eight - SERVPRO® of Dane County West has the equipment and personnel.

Service Response Guidelines

  • Within one hour from notice of loss, a SERVPRO® of Dane County West Professional will contact you to arrange for service. 
  • Within four hours of loss notification, a SERVPRO® of Dane County West Professional will be on-site to start mitigation services (if necessary).
  • Within eight business hours, a verbal briefing of the scope will be communicated to you by a SERVPRO® of Dane County West Professional.
 

About SERVPRO of Dane County West

SERVPRO of Dane County West specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


SERVPRO of Dane County West - #608-497-3331
#spdcw #SERVPROdanecountywest #24houremergencyservice #restoration #firedamage #cleanup #waterdamage #mold #SERVPROdcw #SERVPROdaneco

SERVPRO Professionals make fire and water damage "Like it never even happened."

5/30/2017 (Permalink)

Professional Uniformed Technicians

Professional Uniformed Technicians from SERVPRO® of Dane County West offer a variety of services, such as smoke and soot removal, restoration, water removal and dehumidification to help restore your customers’ homes to preloss condition when possible. Proper remediation of fire, smoke, soot and water damage can help prevent further damage such as lingering odors, mold growth and permanent discoloration of items. 

About SERVPRO of Dane County West


SERVPRO of Dane County West specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call the cleanup team that is faster to any size disaster. There is no disaster hat hits home quite like a disaster to your property, home or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of Dane County West. #608-497-3331

Build An Emergency Supply Kit

5/3/2016 (Permalink)

When fire and water take control of your life, we help you take it back. SERVPRO of Dane County West. #608-497-3331 #24houremergencyservice

If disaster strikes, will you be ready? It is important to prepare before a disaster occurs; one way to do that is by building a basic emergency kit.  The following items are recommended for your kit.

  • Water, one gallon per person per day
  • Food, non-perishable 3-day supply
  • Manual can opener
  • Battery operated radio, preferably an NOAA Weather Radio with tone alert and extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities, if necessary
  • Cash
  • Important documents such as copies of insurance policies, identification and bank account information
  • local maps
  • Hygiene items
  • Fire extinguisher
  • Matches in a waterproof container
  • Emergencies can happen anytime to anyone. Take action now to protect yourself and your property. Contact SERVPRO of Dane County West to learn more and be "Ready for whatever happens!"

    SERVPRO of Dane County West #608-497-3331

    Fire & Water - Cleanup & Restoration

    24-Hour Emergency Service.  Independently owned and operated. 

    www.SERVPROdanecountywest.com

    Spring Flood Tips

    4/27/2016 (Permalink)

    Call SERVPRO Dane County West asap when water creeps into your dwelling. #608.497.3331 Madison, WI, Middleton, Verona, Mount Horeb, Oregon,

    Spring snowmelt often leads to flooding conditions in Wisconsin. This year’s snowfall could make the spring thaw very wet. The following tips will help reduce the impact spring floods have on you and your property.

    Advance Preparation

    Prepare in advance with a SERVPRO® Emergency Ready Profile® (ERP). Our convenient mobile app stores all your utility and emergency response information in one place, so you can access this information from your smartphone or computer.

    Watch for Pooling Water 

    Look for places around your property where water pools and channel it away from buildings. Make sure gutters and downspouts are clear of debris so they can direct water as intended.

    Maintain Sump Pump 

    If you have a sump pump, check to be sure it is operational before water starts rising. Consider a back-up generator to ensure your pump works when you need it most. Contact your insurance agent to add coverage in case your sump pump fails. 

    Raise Storage Goods 

    Use shelving and/or pallets to keep storage items off the floor to reduce the impact of small floods. In many situations, raising boxes just a few inches will be enough to keep storage goods above the water line. 

    Cut Power if Necessary 

    As rising water approaches the level of electrical outlets, you risk having a live current flow through all the water. Cut the power if you can safely do so without standing in water. Otherwise, evacuate and contact an electrician to cut the power before you go back in for recovery.

    Keep Storm Drains Clear

    If you see water pooling around a storm drain, the drain may be clogged with debris. Clearing the debris will help keep the water flowing away from your neighborhood.

    Consider Flood Insurance 

    Homeowners insurance will not cover floods; you must purchase a separate policy for flood protection. When all else fails, flood insurance will provide you the means to respond to a catastrophic flooding event.

    Be Aware on the Road 

    Be careful when driving during spring storms, especially when you hear flash flood warnings. Never drive into fully submerged roadway. The water surface will be at the same level as the pavement you can see. This view can deceive you into thinking the water is shallow because you cannot see how the road dips under the surface. 

    Act Fast 

    When a flood happens, you need to act fast to dry out any wet items, particularly structural materials like walls and flooring. Call SERVPRO® of Dane County West at 608-497-3331 to extract water and mitigate any mold growth. Our franchise professionals have the training and experience to make flood damage “Like it never even happened.” 

    Frozen Pipes can Burst

    2/9/2016 (Permalink)

    Frozen Pipes - Faster to Any Size Disaster - SERVPRO of Dane County West #608-497-3331

    A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.  SERVPRO of Dane County West is faster to any size disaster, bringing the latest equipment and training to help make your water damage "Like it never even happened."

    SERVPRO of Dane County West 

    #608-497-3331

    24-Hour Emergency Service.  Independently owned and operated.

    www.SERVPROdanecountywest.com

    Ice Dams

    2/9/2016 (Permalink)

    Ice Dams - Faster to Any Size Disaster - SERVPRO of Dane County West #608-497-3331

    Ice dams can be a major problem during the winter season.  They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof's shingles and into the structure's interior areas.  SERVPRO of Dane County West can help mitigate water damage caused by ice dams and help you get your structure back to preloss condition. 

    SERVPRO of Dane County West

    #608-497-3331

    www.SERVPROdanecountywest.com

    Detection Equipment - Locating Areas Affected by Water

    11/16/2015 (Permalink)

    When fire and water take control of your life, we help you take it back. SERVPRO of Dane County West. #608-497-3331 #waterrestoration #waterdamagerest

    Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried thoroughly. SERVPRO of Dane County West uses the following equipment:

    • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
    • Moisture Meters are used to determine the actual moisture content of various materials.  The moisture tester provides accurate moisture readings that enable SERVPRO of Dane County West to monitor the drying process.
    • Thermohygrometers measure both temperature and relative humidity. Capturing these two readings, a SERVPRO of Dane County West Professional using a psychrometric chart can calculate specific humidity, dew point and vapor pressure. 

    When fire and water take control of your life, we help you take it back. Our goal is to make it...Like it never even happened.

    SERVPRO of Dane County West #608-497-3331

    24-Hour Emergency Service.  

    www.SERVPROdanecountywest.com

    Deodorization Equipment

    11/16/2015 (Permalink)

    When fire and water take control of your life, we help you take it back. SERVPRO of Dane County West. #608-497-3331 #cleanup #restoration

    SERVPRO of Dane County West understands that using professional equipment makes a measurable difference in reducing claims loss expense. The right tool for the right job is vital to timely mitigation and restoration. 

    Deodorization Equipment:

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to apply fungicides and disinfectants.
  • Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas.  The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 
  • SERVPRO of Dane County West Professionals will answer your call with fast action, exceptional equipment, and trained, uniformed personnel. 

    SERVPRO of Dane County West #608-497-3331

    www.SERVPROdanecountywest.com

    24-Hour Emergency Service.  Independently owned and operated. 

    Do's and Don't after vandalism damage

    11/13/2015 (Permalink)

    When fire and water take control of your life, we help you take it back. SERVPRO of Dane County West. #608-497-3331 #waterrestoration #waterdamagerest

    What to do until help arrives:

    Do:

  • Do: Hose or wash egg damage from building exterior as soon as possible.
  • Do: Vacuum glass particles from carpets and upholstery.
  • Do: Save containers which reveal the ingredients of spilled ink, cosmetics and paints.
  • Don't: 

  • Don't: Attempt to remove ink, paint or cosmetic stains.
  • Don't: Operate damaged lamps or appliances.
  • Don't: Discard furniture wood chips, broken pieces from porcelain, furniture or art objects. 
  • Help is on the way!

    Call SERVPRO of Dane County West - Fire & Water - Cleanup & Restoration. #608-497-3331 www.SERVPROdanecountywest.com

    Putting You Back in Control

    11/11/2015 (Permalink)

    When fire and water take control of your life, we help you take it back. - SERVPRO of Dane County West #608-497-3331

    As a leader in fire and water cleanup and restoration, our number one goal is returning damage to its preloss condition, doing all we can to make it "Like it never even happened."  

    Whenever SERVPRO of Dane County West steps onto a job site, it’s about total restoration of the damage and about the life of the customer being helped.  

    When fire or water damage puts the things that matter the most on the line, you need the very best help on the line as well.  That's why knowing the easiest ways to contact SERVPRO is so important.  Just go to www.SERVPROdanecountwest.com on your mobile phone or call #608-407-3331 to get the team that's faster than any size disaster.  We're a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire.

    So whether you're responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best; Your trusted, local SERVPRO Franchise Professional. 

    Like it was never dirty, like it was never overflowed, like it never caught fire, like it never spilled, like it never smoldered - whatever the case, with SERVPRO of Dane County West our goal is to make it "Like it never even happened."

    Testimonials From Our Customers

    Have Fire, Water or Mold Damage?
    Call Us Today – (608) 497-3331

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